"STAY AWAY , GO ANYWHERE ELSE!!!! "
STAY AWAY , GO ANYWHERE ELSE!!!!
City Ford was a great lot we bought a mini van from them years ago, it was all they said it was, no smoke and mirrors, just a good used van, and a honest transaction.....
FAST FORWARD SEVERAL YEARS AND AUTOS LATER
We are by no means a family with much money, it took me years to save up enough for a newer vehicle....
We finally decided our old van needed to be retired... went into City Ford in LATE Nov 2019 Most of the salesmen were smoking all by the doors and made no effort to put smokes out when customers approached, even while speaking with us. The salesman we dealt with was Wallace..... Our first visit we looked at a van, but I was unsure and we left , to return a week or 2 later... the first van we looked at was gone, so we looked at a Buick Enclave. I explained I use the auto for work, needing to load and unload big items daily, that we had NO GARAGE and needed a auto trust worthy in the cold.... I explained that after the purchase that we would have NO SAVINGS left to do repairs, and WALLACE assured us that he would have all the minor items as he referred to them fixed, but from the moment we drove off the lot, lill items kept poppin up, and Every time Wallace would assure us we will fix it for you... When they took the Enclave in for repairs Back window would not roll up, back hatch which i use daily would randomly drop down on my head, the aircondioning did not work, front tire was leaking,) It took a week of driving around a tiny loaner, and finally Wallace called to say my Enclave was ready.... but when I picked it up the hatch was not fully working still, the airconditioning button light just blinks on and off, and now the cabin air circulation button blinks on and off, the check engine light is on now and the code refers to a CAM SHAFT ISSUE, the auto start only works once and a while, and the list goes on.... What a joke this dealership is, STAY AWAY , GO ANYWHERE ELSE!!!!
"Down to earth salesman!"
Wallace greeted us in a normal fashion, wasn't pushy or overbearing, (it was like meeting a longtime friend). He listened to what I wanted in a vehicle, and I drove away a very happy customer! Thank you Wallace.
Other Employees Tagged:
"City Ford is awesome"
Looking for a new car online and notice alot of great reviews about City Ford so decided to check them out. I was greeted upon arrival by wallace jomha. Awesome guy, he was honest and went above and beyond helping find the right car for the right price. Happy to say I am driving my new car and very happy with. Wallace still checks in from time to time to see how my new car is running, talk about great customer support.
A+ service, well done Wallace!
Wallace was great thanks for the help I’ll send you my family and my friends to make sure they only see you thanks again I’m so happy with my purchase
"City ford "
Awesome Job wallace appreciate all the hard work and dedication to my file was really hard but you put it together and made me happy thank you
Can't say how bad this place is in 25 words. Salesman lied to me tried to stop deal in finance called him in and he still lied. Never again with this dealership. Robbed me 4 k.
"Great experience, exceeded my expectations!!"
- The suzz
Wallace went above and beyond to make sure I purchased the vehicle I was most comfortable with. I felt like family after the whole process. He is a great sales man and I would definitely recommend anyone to go see him.