Valarie Parsons | Page 8

My experience at charlesglen toyota was exceptional to say the least. As soon as you walk in the door your greeted with smiles, kindness and professionalism. And that's just walking in the door. My pro say the least. As soon as you walk in the door your greeted with smiles, kindness and professionalism. And that's just walking in the door. My product advisor was a gem! (Valarie Parsons) Valarie was so friendly and easy to deal with . She is super knowledgeable, professional, kind, and will go above and beyond to make sure your time and experience at charlesglen toyota is a memorable one! Again I want to thank Valarie and her team at charlesglen toyota. Thank you for the enjoyable experience!!! Happy new!! More

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Friendly atmosphere, friendly and outgoing staff and sales people. A good selection of vehicles and are willing to work with you to make the process a pleasant experience. sales people. A good selection of vehicles and are willing to work with you to make the process a pleasant experience. More

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Fast delivery of the car and not pushed or pressured on any extras. Great experience. Just two things. Thought the front bumper was included in the silver package but that's my fault for not triple checkin any extras. Great experience. Just two things. Thought the front bumper was included in the silver package but that's my fault for not triple checking. Also, there was marketing decal stuck to the back of the car which I wish they didn't attach since it's a new car. More

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Before coming to Charlesglen Toyota, even if we had made a deposit with another dealer, we constantly felt no idea in terms of when, how, and what kind of vehicle color we are going to have for our new made a deposit with another dealer, we constantly felt no idea in terms of when, how, and what kind of vehicle color we are going to have for our new RAV4 XLE. Until one month ago, we met Val Parsons, a Product Advisor, with great personalities and profound professional experiences. Val treats us with kindness, honesty and respect, she responded to our inquiries without any delay. We feel so lucky to have her to be our advisor. Things went faster after our first met, less than two months later we received a call from Val, our booked vehicle was arriving, and a few days later we got our new car. So if anyone wants to get a new vehicle and avoid frustrations, come to meet Val Parsons, because she is one of the best! More

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It was a very pleasurable experience with Valerie Parsons. She was on her game and found the vehicle we were looking for in time for Christmas , especially after being advised there was a 1 year-18 m Parsons. She was on her game and found the vehicle we were looking for in time for Christmas , especially after being advised there was a 1 year-18 months waiting list. The bonus was her delicious buttermilk biscuits! More

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Valarie Parsons was very personable, respectful, and provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to d provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to driving it off the lot. More

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Charlesglen treated me well during my recent new car purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the manda purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the mandatory freight charges, etc. in the original price, rather than treat them as add on items later in the negotiations. More

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Overall a great experience with the Charlesglen team! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! More

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Reception was pleasant and welcoming. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. More

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Excellent service from Val once again! We are loving my new highlander! Thank you very much Val! We are loving my new highlander! Thank you very much Val! More

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