Valarie Parsons | Page 7

My experience at Charlesglen was amazing start to finish. I'd been looking for a midsized pickup for a few weeks and every other dealership I was getting texts from the sales team every hour it seemed. Val h I'd been looking for a midsized pickup for a few weeks and every other dealership I was getting texts from the sales team every hour it seemed. Val helped me through the whole process along with Ian and the rest of the team made it feel seamless to get the vehicle I wanted and Rick clearly explained the financing side of things and was great to chat with through the process. Also, Val's homemade cookies are legendary. I'll be back for sure for my next vehicle. More

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Took a while to get my new rav, but it was everything that was promised. Very happy with my experience with Val and Charlesglen that was promised. Very happy with my experience with Val and Charlesglen More

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Our third Toyota - a Tercel, then a Prius, and now a Rav 4 Hybrid. We keep returning to Charlesglen because of the reliable cars, friendly sales team, and reliable service. Val Parsons in sales was very hel 4 Hybrid. We keep returning to Charlesglen because of the reliable cars, friendly sales team, and reliable service. Val Parsons in sales was very helpful, and Mark gave us a wonderful introduction to the vehicle when we picked it up. Garnett explained the warranty options very clearly. All in all, another great Toyota/Charlesglen experience. More

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Val Parsons was very helpful and listened to our wishes. She explored our options but wasn't pushy. The whole expierence was Charlesglen was great! We are very happy with our 2022 RAV4. It was worth the wai She explored our options but wasn't pushy. The whole expierence was Charlesglen was great! We are very happy with our 2022 RAV4. It was worth the wait and came faster than we hoped! More

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Excellent customer service: Val Parsons was respectful, knowledgable and accommodating to my schedule. I was truly impressed! knowledgable and accommodating to my schedule. I was truly impressed! More

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The sales lady Val Parsons is very friendly and helpful - not just before our purchase of the 2022 RAV4 Hybrid, but also afterwards. Charlesglen serviced all three of our Toyota vehicles during the last 20 not just before our purchase of the 2022 RAV4 Hybrid, but also afterwards. Charlesglen serviced all three of our Toyota vehicles during the last 20+ years. Their services are very good and reasonable. More

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Val Parsons was the first person that we met when we first entered Charlesglen Toyota. Her friendly attitude and knowledge was what made our decision to purchase a 2022 Rav4 Premium. The estimated deli first entered Charlesglen Toyota. Her friendly attitude and knowledge was what made our decision to purchase a 2022 Rav4 Premium. The estimated delivery date from our purchase was 4 months. Val kept us updated when the car was to be delivered. When the car was delivered Val made sure everything was perfect. Thankyou Val, Duane and Elaine Brown More

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Awesome customer service! They made the experience easy starting from reception to sales person until closing the deal They made the experience easy starting from reception to sales person until closing the deal More

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Val Parsons was a delightful person to assist me with my purchase of a new RAV-4. She maintained regular contact during the wait for the vehicle and was very helpful with an issue that occurred with my trad purchase of a new RAV-4. She maintained regular contact during the wait for the vehicle and was very helpful with an issue that occurred with my trade-in vehicle during that time. As well, she maintained contact with me during an unexpected medical issue that I had. She is very definitely customer oriented and recognized my dealing with Charlesglen since 1989. The cookies were a wonderful treat. I also had great experience with Khal and the new vehicle session with Jim McCalorum, a great idea. More

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Val Parsons & Khal helped me lower my interest rate for my trade. I recommend buying from this dealership if you want to avoid the hassles of buying used cars. Although my car broke due to battery issues, my trade. I recommend buying from this dealership if you want to avoid the hassles of buying used cars. Although my car broke due to battery issues, all the expenses were reimbursed after it was fixed! Service department went an extra mile by doing a test drive with me addressing my concerns. In the end, the car was safe & fun to drive. Another full tank of gas for free & the car was delivered to my place. It was an awesome experience. More

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