Valarie Parsons | Page 9

Our experience with Charlesglen was great, Val who was our salesperson helped us a lot throughout the process and made sure we were satisfied with our choice, she was there for us until the last steps and our salesperson helped us a lot throughout the process and made sure we were satisfied with our choice, she was there for us until the last steps and even after the purchase she kept in contact to make sure everything was smooth. My wife and I highly recommend Charlesglen dealership and are happy with their staff and services. More

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Val was excellent to work with once again, along with the rest of the Charlesglen team involved. Thanks rest of the Charlesglen team involved. Thanks More

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We really wanted a 4Runner, but couldn’t swing a deal until we’d finalized a deal on our current vehicle. Val stuck with us, support our process and delivered exactly what we wanted, when we needed it. until we’d finalized a deal on our current vehicle. Val stuck with us, support our process and delivered exactly what we wanted, when we needed it. We couldn’t be happier, our new 4Runner is exceed our expectations. Thanks Val, sincere and dedicated customer service. More

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Val was great to work with for getting my vehicle. While I did have to wait 20 months for the vehicle, she advocated on my behalf where there was a miscommunication with the dealership regarding my wa While I did have to wait 20 months for the vehicle, she advocated on my behalf where there was a miscommunication with the dealership regarding my waitlist position and allocation. Once I took delivery of the vehicle and there were some minor issues, Val and Justin both helped advocate for me to ensure the issues were addressed and not dismissed. Could not have asked for more from these two. More

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So. .. Val was excellent and I really wanted to buy a car from her. The reality though is that Toyoyta has lost a sale due to prohibitively long wait tim .. Val was excellent and I really wanted to buy a car from her. The reality though is that Toyoyta has lost a sale due to prohibitively long wait time on the vehicle I wanted. 3 to 6 months I will wait. 18+ months and you have sent me to your competition. Where I will be purchasing a vehicle and receiving it in a couple of months. More

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It was wonderful experience purchasing a new Toyota highlander limited 2024 from Charlesglen Toyota. I really enjoyed the whole process of buying a new vehicle from the dealership. highlander limited 2024 from Charlesglen Toyota. I really enjoyed the whole process of buying a new vehicle from the dealership. More

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The reason I have rated both Val and Charlesglen Toyota so highly is because I am having difficulty coming up with something negative to say. Everyone I meet at Charlesglen seems to have a permanent smile so highly is because I am having difficulty coming up with something negative to say. Everyone I meet at Charlesglen seems to have a permanent smile and treats customers with an unconditional positive regard. I felt very highly connected with through the entire car purchase and trade in experience. Based on my experience, I am confident that this is a standard that the entire team plays to. Thank you Charlesglen Toyota. More

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Val Parsons is the main reason why we purchased 2 new toyotas from Charlesglen recently. Throughout the process she exceeded my expectations with honesty and integrity. Jody and Justin in the finance dep toyotas from Charlesglen recently. Throughout the process she exceeded my expectations with honesty and integrity. Jody and Justin in the finance department clearly outlined and clarified all aspects of the purchase options. More

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Excellent service, convenient to talk to Val. Nice area. Nice staff. Nice service. Awesome. All good. Nice area. Nice staff. Nice service. Awesome. All good. More

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When I asked the person in charge of finance why Charlesglen Toyota keeps copies of customers’ drivers licenses in their files, I did not get a very satisfactory answer. I asked for my copy back. S Charlesglen Toyota keeps copies of customers’ drivers licenses in their files, I did not get a very satisfactory answer. I asked for my copy back. She would not give it back. Why? I was paying cash for a car. She does not need my drivers license for anything. So I’m waiting to get it back. Otherwise the dealership is excellent. More

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