Tim Beach | Page 7

Very pleasing atmosphere! Our experience was very pleasing and knowledgeable.We had few laughs and good coffee? On the end we got our truck and we are very happy with it.We wo Our experience was very pleasing and knowledgeable.We had few laughs and good coffee? On the end we got our truck and we are very happy with it.We would recommend the dealer ship to our friends! More

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Service was so great we bought TWO cars. My husband was looking for a new truck - and the staff and service was so fantastic - we decided to trade both our current vehicles in and buy one pre My husband was looking for a new truck - and the staff and service was so fantastic - we decided to trade both our current vehicles in and buy one preowned and one new. We can't say enough about that staff here, kind, patient and genuine. And oddly enough - I'm looking forward to just coming back for regular service to see them all again! More

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Great car purchase experience We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating, the price was right, and we didn't feel pressured to add in the expensive extras, Thanks Toyota. More

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Excellent professional customer service. I chose to give a fantastic review due to the courtesy, friendliness and the time afforded to me. I would like to extend a most sincere thank you to I chose to give a fantastic review due to the courtesy, friendliness and the time afforded to me. I would like to extend a most sincere thank you to Alex, Lorne and Tim for assisting me with the process. Charlesglen Toyota has gained my customer appreciation and future sales. Thank you. More

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Super Positive Experience Over the past 9 years, my husband and I have had the pleasure of working with the folks at Charlesglen Toyota Scion on the purchase of 3 vehicles; 2 f Over the past 9 years, my husband and I have had the pleasure of working with the folks at Charlesglen Toyota Scion on the purchase of 3 vehicles; 2 for ourselves, a RAV4 and a 4Runner, and one for a family member, a Yaris. This latest adventure began in Service with Dan Wilson who was kind enough to put us in contact with Mike Loritz in New Vehicle Sales. Mike spent quite a bit of time with us, talking about the 4Runner and the Sequoia, and taking us on test drives in both vehicles. When we returned, we had the opportunity to meet Tim Beach who talked to us about our trade in and answered some questions for us. We made our decision to purchase a 4Runner and we had the good fortune to work with Kerri Hope, who helped us with loads of questions, as well as paperwork in Financial Services. As well, we met Mark Peters for the delivery and orientation of our new 4Runner, and he helped us to figure out the new technology. All in all, our latest purchase has been a super positive experience from start to finish. Many thanks to all those folks who helped us in our adventure. More

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Amazing When you get amazing service from 1 staff at a company you feel really good but when its from everyone you had to deal with its phenomenal. My journey When you get amazing service from 1 staff at a company you feel really good but when its from everyone you had to deal with its phenomenal. My journey started with Hala who patiently worked with me while I tried to make up my mind on an SUV for my wife who happened to be thousands of kilometres away & an 8hr time difference. I had to go back n forth constantly, I never felt under any pressure, it was obvious Hala had my best interest at heart & wanted to ensure we got what most suited our needs. Next stop was Tyler, when I eventually decided on what car to get, he went through all the added features available and worked within my budget, answering all my "dumb" questions, keeping me informed on the cars arrival and detailing each step. He even covered my taxi ride to the dealership & my first registration. Wow! Pickup day I met with Tim, quite a gentleman, he went through all the features of the car, answered all my questions patiently, and there were quite a lot (its my first toyota). I booked a follow up appointment to meet with a mechanic to go through the cars features n parts in-depth next week. (Had no idea thats' a service car dealerships offered; at least not at mercedes where i got my first car). I left the dealership feeling like a cousin in a big extended family. The car also rides as smooth as the amazing service I got at Charlesglen. Am loving it!! Cant wait to buy my next car from them or jus come around sooner n pretend to ?? More

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A very positive experience Staff was very knowledgeable and helpful. Stephen took great care of us and handled our purchase professionally. Options were explained and our decisi Staff was very knowledgeable and helpful. Stephen took great care of us and handled our purchase professionally. Options were explained and our decisions were honoured. Thank you Charlesglen. More

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Good Experience My buying experience was somewhat different than average because I bought the vehicle sight unseen from Regina. Every person I spoke to instilled con My buying experience was somewhat different than average because I bought the vehicle sight unseen from Regina. Every person I spoke to instilled confidence that this was safe to do. Harris had given me a quote on a new vehicle and I was impressed that he remembered what I was looking for and emailed me when a similar, good used one came in. Tim worked with him to carefully look over the vehicle for me. Taking delivery of the vehicle was an exemplary customer service experience. Kerri and Jim were great to work with. The receptionist and another salesman were also proactive in making sure I was well looked after. As I have taken the vehicle 500 miles away to where I live, I will not have much opportunity to experience their service after the sale but I trust it would be in the above average category as well. More

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A GREAT Team This was the second time that my family purchased a vehicle from Charlesglen Toyota. Everyone that we dealt with were very friendly and courteous. Mik This was the second time that my family purchased a vehicle from Charlesglen Toyota. Everyone that we dealt with were very friendly and courteous. Mike Loritz and Mark Toews were very professional in helping me through the process of getting me the best deal. At one point, Tim Beach, General Manager, approached me to make sure that I was being attended properly. The Financial Services Manager, Tyler Doherty was very helpful. Mark Peters walked us through the different features of the vehicle before he handed us the keys. Overall, it was a very rewarding experience. A GREAT team. More

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Wonderful experience & wonderful team We have been customers of Charlesglen Toyota since we moved to Calgary 8+ years ago and they have provided continuous outstanding service. We are grea We have been customers of Charlesglen Toyota since we moved to Calgary 8+ years ago and they have provided continuous outstanding service. We are greatful for their continued commitment to us. Thank you Charlesglen Toyota! More

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