Tim Beach | Page 6

very pleasant new car purchase experience My wife and I can't say enough about the professionalism, courtesy and downright friendliness of the sales and business staff at Charlesglen Toyota. My wife and I can't say enough about the professionalism, courtesy and downright friendliness of the sales and business staff at Charlesglen Toyota. The whole process took about a week from first visit to pick-up. There was no pressure, and every question we asked was knowledgeably answered. One rarely associates 'easy' with 'buying a new car' but in this case it really was. Charlesglen prides itself on its service, and it certainly shows. Needless to say we'll be recommending this dealership to our friends. More

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Great experience Great service and good people. No pressure just good service. Treated us with respect an explained everything thoroughly. We would definitely refer Great service and good people. No pressure just good service. Treated us with respect an explained everything thoroughly. We would definitely refer people to this dealership. More

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, a pleasure to do business with Friendly , business like and very efficient , It was a pleasure to deal with all of the people involved . Tyler was a good , honest and sincere salesm Friendly , business like and very efficient , It was a pleasure to deal with all of the people involved . Tyler was a good , honest and sincere salesman . Jim was a very knowledgeable and competent man who instructed me in the working of my new car . It was a pleasure doing business with all of you. More

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Great Toyota Team at Charlesglen Toyota The sales, finance and delivery individuals worked as a great team and helped make our new car buying experience an enjoyable and hassle free one. Tha The sales, finance and delivery individuals worked as a great team and helped make our new car buying experience an enjoyable and hassle free one. Thanks! More

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Best sales and service in over 50 years of car purchases!!! Tim Beach made our new Venza purchase a smooth and fair negotiation. Mark in service has been a great asset whenever service was required. I'm a very Tim Beach made our new Venza purchase a smooth and fair negotiation. Mark in service has been a great asset whenever service was required. I'm a very satisfied customer. More

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A great dealership,awesome buying experience This is the second car I have bought from this dealership. I loved working with Lorne in finding the perfect car for my daughter but I must say every This is the second car I have bought from this dealership. I loved working with Lorne in finding the perfect car for my daughter but I must say every salesperson I met treated me as if I were their own customer. I never felt the slightest bit of pressure. Kerri in the finance office really went to bat for me. Delivery with Tim was perfect. I feel very welcome at this dealership and I recommend it highly to anyone looking for a great car buying experience. More

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Pleasant experience Found everyone helpful, fair and professional. We have not had reason to date, to evaluate the service department, but all experiences throughout the Found everyone helpful, fair and professional. We have not had reason to date, to evaluate the service department, but all experiences throughout the purchase suggest that it will also be a professional relationship. More

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Buying a new Prius C Since I have owned Toyota cars for the past 30 years, when it came time to buy a new car for my wife, we chose to deal with this dealership where I bo Since I have owned Toyota cars for the past 30 years, when it came time to buy a new car for my wife, we chose to deal with this dealership where I bought a RAV 4 8 years ago. We were met by Tyler Medland who was extremely friendly and showed us the Prius C which we were thinking about buying. We did a test drive in one of the ones available that day and after deciding that it was the car we wanted, Tyler walked us through the paperwork. The General Manager ,Tim Beach came to meet us and congratulated us on our new purchase. All very friendly. Then we met Phil Dao , we went over the financing with him and other details. Since we chose the Electric Lime Metallic colour, we were informed that we would have to wait a few weeks for the car... No big problem , it turned out to be less than 4 weeks as we also had the seat changed from black leather to tan colour. When we came to pick up our car, we met again with Tyler who was is very cheerful self also with Phil Dao who after going over the final paperwork,put us with Dan Wilson the Service advisor who took us downstairs to see the car . It looked amazing , the colour was great and our tan leather seats were a great match with the outside Electric Lime Metallic colour . Dan took a picture for us and then explained the features of the car and hooked up our cell phone into the system . Dan was extremely helpful and it was greatly appreciated. Overall our experience was enjoyable and we have another great Toyota car in the family. Job very well done by all the people we met. More

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Friendly and Professional I received a phone call from Stephen Chan in regards to my 2009 Camry hybrid that I had purchased from the dealership in 2012. He was inquiring if I h I received a phone call from Stephen Chan in regards to my 2009 Camry hybrid that I had purchased from the dealership in 2012. He was inquiring if I had given any thought to trading in my car in order to upgrade to a newer model. I went online to Toyota's website and reviewed the 2016 Rav 4 Hybrid and was very impressed with the results so I worked with Stephen to arrange a visit and review the SUV. All the staff, especially Steven was very patient and courteous and was able to meet me needs financially while still getting me into the car I wanted. Thank you all for a great experience. Charlsglen has made me a lifetime buyer from their dealership! More

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Purchase without Pressure We just bought a new Toyota Highlander from Charlesglen and one of the main reasons was the friendly, positive experience of the sales department. Tyl We just bought a new Toyota Highlander from Charlesglen and one of the main reasons was the friendly, positive experience of the sales department. Tyler was knowledgeable about the vehicle and flexible with his time. He communicated the benefits of the Highlander, Charlesglen Service Department, and Toyota in general without putting a lot of sales pressure on us. We are very happy with the dealership and look forward to maintaining our vehicle through the well-equipped Service Department. More

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