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Start your review of Taylor Ropcean.
Taylor Ropcean
Taylor Ropcean at Lockwood Kia
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Taylor Ropcean

Warranty Administrator

Lockwood Kia

2400 South Service Rd West
Oakville, ON L6L 5M9

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Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

French French

3 Reviews of Taylor Ropcean

May 01, 2021

Dealership Rating
Employee Rating

"Peter has worked on my families vehicles my entire life...."

- kimmyanne2014

Peter has worked on my families vehicles my entire life. I was pleasantly surprised to see that he had joined the Kia family. I am happy that he now works on my car. I trust his knowledge 1000%

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Recommend Dealer
Yes

Other Employees Tagged: John Kadet, Peter Leang

September 08, 2020

Dealership Rating
Employee Rating

"Every time I come for service, being greeted by Taylor..."

- WillPower

Every time I come for service, being greeted by Taylor and her cheerful smile makes you feel immediately welcome. Taylor is warm, friendly, competent and hospitable, one of the best customer service professionals I have ever been served by. For example, I once saw her serving a cup of tea to an elderly customer seated in the waiting room. Another time, she asked a bored customer who was seated if she could help him turn on the TV. For me, she does many little amazing things like provide status updates on vehicle repairs, and being honest on what work is needed and what can wait. Taylor is naturally excellent at what she does, a next-level professional every organization dreams of having within its walls. Simply put, her Customer Service IQ is matched only by her EQ.

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Recommend Dealer
Yes

September 01, 2020

Dealership Rating
Employee Rating

"Had a great experience today with Taylor. She was prompt..."

- craigum03

Had a great experience today with Taylor. She was prompt in her quote for a job I needed done, got back to me quickly when I emailed her and she even took the time to explain the brake down of the bill as I had sent her 2 separate po#'s. Thanks for your professionalism. PS I work for another dealership. Craig

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Yes
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