Stephanie Shearsby | Page 11

During my initial visit and until I bought the car, Sue and the rest of the dealership staffs have provided with an excellent customer services! and the rest of the dealership staffs have provided with an excellent customer services! More

Report | Print

Great experience First time Lexus owner and very impressed with their team from start to finish. Awesome job by the Lexus team !!! I would be happy to recommend th First time Lexus owner and very impressed with their team from start to finish. Awesome job by the Lexus team !!! I would be happy to recommend them to anyone who is looking at a new Lexus !! More

Report | Print

Fast service and the staff are awesome Service and people are very consistent being very nice. Brakes were very low and managed to accommodate me quickly. As usual, they checked out the veh Service and people are very consistent being very nice. Brakes were very low and managed to accommodate me quickly. As usual, they checked out the vehicle for a couple other recommendations. More

Report | Print

Purchased of RX350 Excellent service, the Lexus of London team made this purchase super easy. they went above and beyond to get the car ready for me in one day after the Excellent service, the Lexus of London team made this purchase super easy. they went above and beyond to get the car ready for me in one day after the purchase agreement, since this car was needed for an anniversary gift the next day and Lexus team made it happen. The customer service from all the team at Lexus of London all the way by their GM level that I met was fantastic and nice change after visiting few of Toronto dealerships. More

Report | Print

GREAT CAR - GREAT SERVICE The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My S The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My Service Advisor, ROMEO NISSAN quickly booked me in and I mentioned that the rear bumper cover had acquired a large black scuff mark (from parking lot damage), that I had been unable to remove. My GS was returned to me an hour later, serviced, washed & wiped and the scuff mark had been 99% removed...and without charge. Romeo Nissan is great representative for this dealership and is a true car guy who loves exceptional cars and understands car guys and has been a great help to me in adjusting my GS to my particular preferences (e.g. disarming/reprogramming Lexus factory-default settings, etc.). More

Report | Print

I picked up my new toy Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition i Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition in 4 years that has left me very pleased that I made this choice . This purchase was a stinger for the team to meet , however it was , done quickly and with great professionalism. I have known Sue for 4+ years and she has not changed much ,. Sue is a comfortable person to be around, and to talk to .She was always very accommodating to get the answers to my odd questions. Sue is a no stress and no pressure lady, we have all had that baddd purchase experience with the nightmare team. This wont happen with Sue and the rest of the crew. Thank you for a good experience . One last and very important item.The delivery ... We all know the excitement and the fun taking the keys. Nathan was a great guy that took me thru the vehicle and made me feel comfortable asking the same question . It was the best delivery experience I have had in my years of buying vehicles. Nathan has set the bar and I commend management for the choice of who does the delivery . He does the dealership proud. Don More

Report | Print

Another Great Lexus experience! Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we f Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we feel qualified to certainly recommend the product & Lexus of London to all vehicle purchasers & owners. From the RX30 to CT200-H and our new UX250-H , they all have been a reliable pleasure to own & drive! More

Report | Print

Great deal It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) tha It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) thanks Allen and Nicolo and all managers involved in this deal More

Report | Print

Great Lexus Team It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great veh It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great vehicle. The team was most accommodating and always makes us feel like special guests - including providing a courtesy NX for a week while completing the deal. Excellent friendly service from Allan Calvert. Kevin Gittens provided great service and helped us with syncing phones and learning the gadgets. Special thank you to sales manager Stephanie, and Lauren and Kylie for their help with the paperwork, and concierge Rhonda (along with Nathan). The experience was a team effort and we would go back to deal with Lexus of London in a heartbeat. More

Report | Print

Great communication and experience Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in). Even though it was not a Lexus product, they were still very thorough with ensuring the vehicle was in top-notch shape. The team is very kind and attentive to any questions or concerns you have. Thank you Sue, Stephanie, Kylie, and Jordan. More

Report | Print