4 Reviews
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May 20, 2026
My complaint is with BMW Markham Parts Department . . this survey only covers Sales and Service so I selected Sales. Never again will I spend a dime here. I tried to return a part after 11 business day . this survey only covers Sales and Service so I selected Sales. Never again will I spend a dime here. I tried to return a part after 11 business days, they refused to take it back, even with their 20% restocking fee PIRACY as they have a 10 day no return policy..'just can't do it'. The Parts guy went to their Parts Manager who refused the return, to be specific. Does he think BMW Markham will go out of business if they refund a $50 part? Zero Customer Service ethic. I then escalated through their web site, to both Parts and Management..no one even had the decency to respond to my correspondence. I suspect BMW would not be impressed with the way they are represented by Markham BWM. BRUTAL Customer Service. If you have an issue with BMW Markham and they can weasel out, you're on your own... More
April 10, 2023
Very good . Super good.I like the service .take less than 2 hours .all done .Thank you Super good.I like the service .take less than 2 hours .all done .Thank you More
Other Employees Tagged: Shelly Clarke, Andrew Mak, Kennard Chan, Antonio Leung, Bobby. Chan, Mac Shen
September 14, 2022
Very nice experience overall. I dealt with Nasir, very professional and went above and beyond to get us the car we wanted. Highly recommend! I dealt with Nasir, very professional and went above and beyond to get us the car we wanted. Highly recommend! More
Other Employees Tagged: Nasir Ahmadi, Kennard Chan
February 25, 2018
Good Experience/Friendly Service Went to BMW with my family and Alice got a coworker to help my family out. Allen is very professional and is very pleasant to work with. He has made t Went to BMW with my family and Alice got a coworker to help my family out. Allen is very professional and is very pleasant to work with. He has made this experience very positive and a great guy to ask questions. Thank you Town+Country BMW for your kind service. Alice has made my experience very pleasant, very calm and able to answer questions that I have. More
Other Employees Tagged: Allen Lee, Alice Zhu

