Shane Cooper
Shane Cooper at Grimsby Chrysler Dodge Jeep
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Shane Cooper | Page 6

Service Advisor

Grimsby Chrysler Dodge Jeep

421 South Service Road
Grimsby, ON L3M 4E8

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4.8
72 Reviews

Hi! My name is Shane, if you are looking for a high energy Advisor to help you determine the service needs of your vehicle, look no further! I have been an Advisor for almost a decade and have experience in both Import and Domestic brands, but I have always had Mopar in my heart. My objective is to determine your servicing needs and have your vehicle back on the road as quickly and safely as possible, while giving you the experience you deserve from the moment you walk into Grimsby Chrysler.

Dealership Experience

6 yrs, 5 mos

Industry Experience

16 yrs, 11 mos

Languages Spoken

English English

French French

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4.8

72 Reviews

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72 Reviews of Shane Cooper

February 28, 2021

Dealership Rating
Employee Rating

Very professional and the service personnel were very accommodating. They keep you advised of all aspects of your vehicle's repair. Will keep using this facility. More

by brendasymes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 10, 2021

Dealership Rating
Employee Rating

While it took 6 months to get a warranty claim addressed, they completed quickly, washed and detailed the truck and did an oil change. Excellent More

by sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox

January 22, 2021

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Employee Rating

We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been cha More

by Glendalechef
Customer Service
Price
Quality Of Work
Recommend Dealer
No

November 19, 2020

Dealership Rating
Employee Rating

I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 09, 2020

Dealership Rating
Employee Rating

Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is More

by Sava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox

October 13, 2020

Dealership Rating
Employee Rating

Great Sales and Service... Grimsby Chrysler Delivers!!! James, Mike and Mo went the extra mile to ensure that I got the Ram I wanted with the colour, options and details I desired...Thanks guy More

by Fire230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Merei , James Barr, Mike Beaudoin

October 05, 2020

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Employee Rating

Friendly staff. Shane went out of his way to make sure l had a car to use while mine was being fixed. Thank you very much. More

by Annemantini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

August 21, 2020

Dealership Rating
Employee Rating

I have been a client for nearly twenty five years, and have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more! More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox , Jen, Karla, Rhonda

April 30, 2020

Dealership Rating

I had my 2017 Jeep in for a starting problem they were very professional receiving me and correcting the problem thanks to the crew at this dealership More

by Bobandcarter
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox , All employees

December 03, 2019

Dealership Rating
Employee Rating

I bought my truck here and thier work has always been thorough. They have always been stellar at listening and solving all my needs. ..jf.. More

by Rango
Recommend Dealer
Yes

Other Employees Tagged: Dave Foster

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