"For the time I spend back and forth on the dealership..."
- Cesar diaz
For the time I spend back and forth on the dealership waiting for my Robicon I was traded very good professional and they were very supportive in every way and I say thank you for that
"Colleen and the team at Fraser Chrysler were amazing...."
Colleen and the team at Fraser Chrysler were amazing. They made us feel comfortable through the whole process, and made sure we were completely satisfied with our purchase before going ahead with any paperwork. Would 100% recommend!
"Quick, easy, reliable! It didn’t matter who I spoke with..."
Quick, easy, reliable! It didn’t matter who I spoke with at the dealership everyone made it enjoyable to buy our new truck. I’ve recommended Colleen to many of my friends and family.
"great place to deal with"
- jim tighe
i go to this dealership because of andrew scott he has always been friendly and helpful and i have enjoyed interacting with him each time i go there
"Happy & satisfied with all aspects of this dealership."
I have purchased at least 4 vehicles from this Dealership. I have always been treated with courtesy and
care that one would expect when buying a vehicle. i will dealing with this dealership in the future.
"This is my fourth truck from the same place in 24 years...."
- Dodge forever
This is my fourth truck from the same place in 24 years. The people are top notch to me from parts service and sales Thank you again
"Your rep Colleen went out of her way to help my daughter..."
Your rep Colleen went out of her way to help my daughter purchase our vehicle while I was in hospital. There were some mobility issues for my van & it took a little longer to close the deal. With my disabilities Colleen even came to my house so I so I could sign the papers...what great service..would recommend ur dealership..
"Colleen was wonderful!"
Colleen was wonderful to deal with and helped us find what we were looking for in a price point that was comfortable for us. Never felt like we were being pushed! Thank you for everything!
"Purchase of new Grand Caravan"
We had the pleasure of dealing with Al Kennedy at the dealership. He helped us narrow down the model and options we wanted and how the packages were put together. He was able to locate a model with close to exactly what we wanted on it. He was a true professional throughout the process no matter what we thru at him, it was a lulu at the last minute. He explained in detail all the different advantages of each model of choice and after the purchase of all the different plans offered by the dealership and the Mfgr. we could use. He did it all with a good sense of humour
"once they've got your money you are a second class citizen."
it started when they lost the license plate sticker and "couldn't" find it, (never happened before they said) when warranty service was required, it was all "well that's how they all are, it's normal", "its not doing it now so we can't fix it", " the check engine light has gone off now so we're not going to change the part now that was proved defective last time you came in with the light on". I think the mechanics and the parts counter people are first rate, but the sales and the warranty side of things are as poor as anyone's worst ideas about dealers being out for the profits only.
I have just moved out of the warranty period, I did however get (as far as I am concerned) an important part of the car fixed outside of the warranty period for free. this was with the help of Mr Peter Bright and FCA's help department, so kudos to them, the dealership is changing ownership too.
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