Scott Pollock

I have been a past customer of Peel Chrysler, bought a 2019 And then 2021 Ram 1500 Classic, and my most recent dealing with them has left me with such a bad experience due to their unbelievably bad custom 2019 And then 2021 Ram 1500 Classic, and my most recent dealing with them has left me with such a bad experience due to their unbelievably bad customer 'service' that I will never ever be going back. Long story short, I inquired about trading in a vehicle for a used Jeep Wrangler, asked to contact their finance department people only to have a sales person named Chris Maraj reply, then a call with their finance guy Dave Muscat, who seemed to think I would be ok for financing based on past purchases etc. April 12th was that first day, it then took them the entire next week (4 business days) then the Easter holidays, then 4 more full business days to do the application, and in the last 4 days I was not contacted what so ever by either Dave/finance dept. or Chris the 'sales' person. In that time I repeatedly asked questions I had on financing, extended warranties, pricing on incoming vehicles, and Chris avoided giving me any pricing or detailed answers, reverting to his line of 'lets wait and see what comes back with the financing and app" (which translates to "I don't want to waste my time with you if I'm not going to get an actual sale here") After hearing nothing for the last 4 days, and waiting for 12-13 days total at that point for an answer on financing and getting a deal made, I emailed Scott, their general sales manager, to ask why I hadn't heard anything yet, why Dave and his finance dept. hasn't contacted me at all, and why Chris wasn't getting back to me/ignoring me. Did Scott call or email me? No. On the 5th day of absolutely no news (14 days since I first submitted my credit apps), Chris emails me and gives me a fake apology and an excuse of 'sorry I didn't see your email". Dave never replied to my direct email to him either. And after I replied to Chris to say cancel the app and I'm no longer interested, was their any attempt at all to save a sale here, to apologise for their lack of customer service and ignoring me? Did ANYONE reach out at all? Dave, the general manager? NOPE, not one person, not one call, not one email, nothing. They say you can tell a lot about people's character by how they treat those who can do nothing for them, and the sales people, managers, and even financing people at Peel Chrysler sure revealed a lot about them, and that is they only care about making a sale, as soon as your any kind of difficulty or actual 'work' they aren't interested. In fact they won't even reply or get back to you, treat you with decency, they just ignore you, ghost you and 'on to the next sale'. This is absolutely TERRIBLE 'customer service' and the feeling you get when you walk in that place is just that you're surrounded by slime-ball, xxxxxxx weaselling 'sales guys' who are full of promises and sunshine and rainbows, until it is actual work, then they aren't interested in actual 'customer service' or answering an email, providing true pricing or info, only shady, lying, hiding fees, changing bills of sales and details on you and hoping you don't notice and just sign the bill of sale, and don't ask any questions stereotypical 'car salesmen'. If you have less than stellar credit, or prefer to deal with honest, caring, customer service oriented businesses, please do yourself a favour and stay far away from Peel Chrysler, and their 'my commission first' and customer way down the list of priorities attitude. More

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Worst purchase experience and most horrible customer service I have ever heard about and witnessed. My elderly parents were completely ripped off and left to deal with a brand new $90,000 car that will service I have ever heard about and witnessed. My elderly parents were completely ripped off and left to deal with a brand new $90,000 car that will not even start in their own driveway. They only offered to take the car back minus 20% of what my parents paid. The car has no miles as it hasn't been driven anywhere. It's just sitting in the garage useless. No practical attempt to remedy the problem and the forums online are filled with jeeps experiencing the same issue. Look it up if you don't believe me. They won't tell you that when you purchase. So not worth the risk to buy anything from these crooks. General manager Scott Pollock was terribly rude, offered no apology and offered absolutely no assistance to remedy the situation. More

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They rather to sell more vs maximizing the profit on each sales and that come to help for buyers! sales and that come to help for buyers! More

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The staff at peel provided me a with a great experience from start to finish!! from start to finish!! More

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Paul Kolobare my Salesman and his supporting staff were AMAZING! Great experience and the price of my vehicle was unbelievable! You can't beat a deal from Peel Chrysler! AMAZING! Great experience and the price of my vehicle was unbelievable! You can't beat a deal from Peel Chrysler! More

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I have referred friends to Peel Chrysler, dealing specifically with Paul Kolobare in the past, as he came highly recommended from friends of mine, who have had great experiences with Paul. This wa specifically with Paul Kolobare in the past, as he came highly recommended from friends of mine, who have had great experiences with Paul. This was my first truck purchase ever, new at that! Paul was incredible in tending to my wishes, breaking down my needs versus wants to get my wife and I the PERFECT truck. I cannot thank Paul, Scott and Peel Chrysler enough. Beyond satisfied! 10 Stars! If you're ever in the need for a solid truck, get to Peel Chrysler and ask for Paul. Let it snow, and let me tow! More

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Seen many posts about Ryan Latkolik and the amazing deals he offers to our Burlington Dads Facebook group so i had to check it out for myself. Met him for the first time last Saturday and it's like i have kn he offers to our Burlington Dads Facebook group so i had to check it out for myself. Met him for the first time last Saturday and it's like i have know him for years, the best sales guy I have ever dealt with. Thanks Ryan for all your hard work getting me a great deal. 5 stars all the way to you and the team at PEEL CHRYSLER FIAT. More

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I shopped several dealership websites between WIndsor and Toronto. Peel Chrysler was the only dealership that had several 2021 Dodge Ram SLT CLassic’s in stock with similar options as my 2019 that I was look Toronto. Peel Chrysler was the only dealership that had several 2021 Dodge Ram SLT CLassic’s in stock with similar options as my 2019 that I was looking to trade in. I contacted the dealership by phone and was connected to Robert Wojciechowski. I was able to negotiate an acceptable deal with Robert all by phone, text and email. His Sales Manager Scott Pollock approved the final deal. I am very pleased with the way the I was treated by both Robert and Scott and will definitely contract them again when it comes time to trade in my new truck. It was an excellent purchase experience… thanks again to Robert, Scott and PEEL Chrysler More

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Paul was good salesmanVery polite and professional did Paul was good salesman Very polite and professional did what he said he would do Scott took care of any issues and was also professional and polite Paul was good salesman Very polite and professional did what he said he would do Scott took care of any issues and was also professional and polite More

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Very gd service best deals Jeep Wrangler compare to uther dealers ship i shop around what i find best deals peel Chrysler they are best dealers ship i shop around what i find best deals peel Chrysler they are best More

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