Sam Leung | Page 2

Exceeded my Expectations My experience right from first contact all the way to repairs after the purchase has been top notch. I never felt pressured during the sales process, My experience right from first contact all the way to repairs after the purchase has been top notch. I never felt pressured during the sales process, Sam was very responsive and accommodating. The few problems that we've had with the car itself after purchase were quickly resolved. I've experienced by far the best problem resolution and customer service skills from all employees at the dealership compared to other shopping/services experiences elsewhere. Although this is my first purchase from Finch Chevrolet for my family, I'm sure it will not be my last! More

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disappointed Had wait a long time just to speak with sales dept. Felt I was lied to by the salesman. Guess we can chalk it up to miscommunication. Came across fi Had wait a long time just to speak with sales dept. Felt I was lied to by the salesman. Guess we can chalk it up to miscommunication. Came across financial hardship and contacted them to review options. Salesman (sam) was completely unsympathetic to my situation. Made it clear my hardship was a huge inconvenience to him. Said he'd call back, never did. First time buying a brand new vehicle, expected some sort of follow up. No contact after sale. Onstar solicitation bordered harassment. Ended up going to a different dealership who was happy to help. Disappointed start to finish. Would not recommend. More

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Promises not kept Sam seems like a nice guy but left us feeling that issues with scratches dings and dents on our car would be covered with this armour protection plan. Sam seems like a nice guy but left us feeling that issues with scratches dings and dents on our car would be covered with this armour protection plan. When we had a scratch, was told to see insurance company for repair. Given that most insurance policies have a deductible of 500 or more. Then why buy plan that only covers scratches that occur on first Friday of a leap year if it rains before 7am. Money wasted, Promises not kept. More

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Top Rate Dealership We couldn't be happier with our vehicle, the service...Sam and Adelee are amazing! We highly recommend looking at Finch....see Finch first...you won't We couldn't be happier with our vehicle, the service...Sam and Adelee are amazing! We highly recommend looking at Finch....see Finch first...you won't need to look any further! More

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Amazing service and Sam Leung was thorough and responsive We were in the market to buy 2 cars and I was essentially ignored by Courtesy Ford and Kia. Once I contacted Finch I had immediate response. Sam Leung We were in the market to buy 2 cars and I was essentially ignored by Courtesy Ford and Kia. Once I contacted Finch I had immediate response. Sam Leung worked hard to find a way to fit our needs and we just picked up our Equinox and Verano. I would recommend them to anyone! More

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Excellent Customer Service and Total Experience! Sam Leung and Mandy Moran went over and above for us. They got us into a brand new 2016 Chevy Malibu and we couldn't be happier with our purchase. T Sam Leung and Mandy Moran went over and above for us. They got us into a brand new 2016 Chevy Malibu and we couldn't be happier with our purchase. They made us feel so welcome and will definitely continue to have our business in the future! More

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Fantastic experience Sam was the salesman I dealt with for my pre owned vehicle purchase. He was very friendly and very knowledgeable. He answered every question I had and Sam was the salesman I dealt with for my pre owned vehicle purchase. He was very friendly and very knowledgeable. He answered every question I had and was not pushy or made me feel pressured whatsoever. He always responded promptly to my emails as well. He even personally picked me up from my home, on the day that I was to receive my new vehicle, and took me to the dealership to complete the transaction! It was seamless and I would definitely recommend Sam and the dealership to anyone interested in purchasing a new and/or used vehicle. Just as a side note, everyone at the dealership was very friendly, from the receptionist to the finance dept! It was a great overall experience. Thanks again! More

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Gave me hope I had a car that had a high interest rate on it. I went to finch from a ad I saw online for used car next thing I know I got a brand new car with a be I had a car that had a high interest rate on it. I went to finch from a ad I saw online for used car next thing I know I got a brand new car with a better rate and also wont cost me my arm, I went in with the expectation to get disappointed next thing i left with tears of joy thanks Mandy Moran for making it possible I would recommend finch to anyone and everyone. More

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Finch is my new dealership!!! Mandy Moran is amazing! I thought it was going to be impossible to get my carmaro but she went above and beyond anything i expected to make a dream re Mandy Moran is amazing! I thought it was going to be impossible to get my carmaro but she went above and beyond anything i expected to make a dream reality for me and my wife, also would like to thank Sam Leung for his honesty and support throughout this process we will definitely be back!! More

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Caters to our needs We are so glad to have met such great person. Truly understands our needs and caters to what we can afford. We will surely recommend to all our friend We are so glad to have met such great person. Truly understands our needs and caters to what we can afford. We will surely recommend to all our friends. We are so thankful for all their help. Surely our kids and the family will enjoy our vehicle! Keep up the good work and God bless! More

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