Romeo Nissan | Page 29

friendly people Very friendly staff , professional experience, excellent reception, caring staff and reasonable bill. I been waiting at the reception and the young la Very friendly staff , professional experience, excellent reception, caring staff and reasonable bill. I been waiting at the reception and the young lady in charge of my service has come and apologized for the little delay due to the car’s computer checking. I will definitely come again. More

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Always a pleasure to arrive at the dealership There are few dealerships that I've arrived to where I have felt so valued. From the purchase to the pick up and on to service. The staff at Lexus o There are few dealerships that I've arrived to where I have felt so valued. From the purchase to the pick up and on to service. The staff at Lexus of London go out of their way to always make you feel like a special VIP! Sue, Romeo, Henry all have treated me with respect and really make the effort to ensure that I am treated like a valued customer. This visit I learned about the Lexus plant tour which was a surprise and something I very well may take advantage of. I am a very proud Lexus owner and will tell anyone that will listen. Top notch dealership with caring staff, a spotless showroom and an approach to detail like no other. More

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Remove snows. Recall repair Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are always always polite. Looking for a new car - they bring the car to you to test drive, after you purchase the car...they will deliver it to you. Always a positive experience. More

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Professional and Prompt I would never consider taking my Lexus anywhere else for service. Romeo has been exceptional each and every time. He goes above and beyond what is e I would never consider taking my Lexus anywhere else for service. Romeo has been exceptional each and every time. He goes above and beyond what is expected, provides honest and reliable information which is always appreciated! Thank you! More

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Review Brought my vehicle in to have the tires changed. Very impressed with receiving my car back with it being washed, mats cleaned and quick cleaning insi Brought my vehicle in to have the tires changed. Very impressed with receiving my car back with it being washed, mats cleaned and quick cleaning inside as well as the convenience of a loaner vehicle. I must admit I am a little disappointed with the upcoming changes to the loaner program. More

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Very satisfying. What I expected from Lexus & I was happy with it. Was able to get in right on time & it was fixed when Romeo said it would be. What I expected from Lexus & I was happy with it. Was able to get in right on time & it was fixed when Romeo said it would be. More

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Air bag recall Great service very accommodating great snacks. Should have TV on close caption as there is know sound. Nothing you can do about the Free Press it is w Great service very accommodating great snacks. Should have TV on close caption as there is know sound. Nothing you can do about the Free Press it is what it is. More

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Leak in Tire This dealership is always very responsive to issues that arise. If urgent they try to fit it in while you wait which is appreciated. I requested a c This dealership is always very responsive to issues that arise. If urgent they try to fit it in while you wait which is appreciated. I requested a call back to understand the issue and I received a call back from Romeo with with information that I requested. More

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Excellent Service I really appreciate the time Romeo takes to continue to teach me about my vehicle and to ensure every issue is resolved quickly to my satisfaction. I really appreciate the time Romeo takes to continue to teach me about my vehicle and to ensure every issue is resolved quickly to my satisfaction. More

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Lexus of London - great service! Traded our 2005 Lexus for a 2018. All staff (sales, service, etc.) were knowledgeable, courteous and helpful. There was a small mix up with one of t Traded our 2005 Lexus for a 2018. All staff (sales, service, etc.) were knowledgeable, courteous and helpful. There was a small mix up with one of the additional services we purchased and they resolved it immediately and to our satisfaction. Would absolutely recommend them. More

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