Romeo Nissan | Page 26

Outstanding service by service dept. and Tom Hiscott There were three important features which were and are important to our decision to buy the new 2020 RX350 from Lexus of London. - Importantly I hav There were three important features which were and are important to our decision to buy the new 2020 RX350 from Lexus of London. - Importantly I have a 2009 Lexus 450 hybrid which I purchased from them before I moved out west. When I returned in 2011 I have received extra-ordinary service from them. Their service staff are 10 out of 10. Romeo Nissan who heads up this area is quite frankly STELLAR. - Tom Hiscott who sold this 2020 RX350 is superb and helped us in our decision. He is excellent in every way. He accommodated us even we had some difficult scheduling to work out. Tom is extremely personable and simply outstanding. - We were also assisted by Jordon who oriented us to the technology and superb features of the vehicle even though we were short on time. And she is both very competent with very strong, personable and caring way of assisting us. She too is very very good at what she does. Lexus of London should be very proud on how well their customer’s are treated. I have called the General Manager and extolled praise on his staff. More

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Amazing Customer Service I had my Vehicle detailed at Lexus of London. My car was in perfect condition when I picked it up; by far the best detail I have ever had. World class I had my Vehicle detailed at Lexus of London. My car was in perfect condition when I picked it up; by far the best detail I have ever had. World class Customer Service from Romeo and the Service Department. More

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Tire "Emergency" Tire Pressure warning light appeared Mon AM. Arrived at Service Mon afternoon no appointment. Romeo diagnosed problem, took car right away. Fixed by Tire Pressure warning light appeared Mon AM. Arrived at Service Mon afternoon no appointment. Romeo diagnosed problem, took car right away. Fixed by 4 PM More

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Great Service We are always impressed with the quality of service at the Lexus of London Dealership. All of the staff are helpful, knowledgable, and friendly. Than We are always impressed with the quality of service at the Lexus of London Dealership. All of the staff are helpful, knowledgable, and friendly. Thanks More

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Best Dealership in London This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes out of the way to achieve customer satisfaction and not only represents an amazing vehicle the Lexus, but they make you feel part of their Lexus family. More

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An excellent dealership From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. More

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Outstanding customer service. Helen K. Tom gave us outstanding customer service. He was very knowledgeable and patient with us. Tom helped us choose the correct model to suit our needs. H Tom gave us outstanding customer service. He was very knowledgeable and patient with us. Tom helped us choose the correct model to suit our needs. He was genuinely friendly and happy to help us make the right decision. He made our purchase a very enjoyable experience. Everyone at the dealership were top notch and very helpful, including Tom, Romeo, Lauren and Jordan. We love our new NX and we know we will enjoy coming to the dealership for service. More

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Outstanding dealership, cars, sales rep and service. We purchased our second RX 350 based on our excellent experience. We found Tom to be very knowledgeable, professional, helpful and pleasant. All of We purchased our second RX 350 based on our excellent experience. We found Tom to be very knowledgeable, professional, helpful and pleasant. All of the employees at the dealership are first class. Highly recommended! More

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Heat shield Repair Rattling for a month. Called Lexus and they told me that it was probably a heat shield. They fit me in that day and the best part - it only cost me $4 Rattling for a month. Called Lexus and they told me that it was probably a heat shield. They fit me in that day and the best part - it only cost me $40 for the repair. Cheaper than my oil changes. More

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When you need the best you get the best Consistently excellent service from all the team at Lexus of London especially the direct contact “The Service Teaam” Romeo our service advisor goes a Consistently excellent service from all the team at Lexus of London especially the direct contact “The Service Teaam” Romeo our service advisor goes all the way to ensure we receive the the very best service, More

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