Romeo Nissan | Page 22

I have been a client at Lexus’s of London for over 15 years and continue coming back because of the competitive pricing and the exceptional customer service. Kevin Gittens was my sales representative years and continue coming back because of the competitive pricing and the exceptional customer service. Kevin Gittens was my sales representative and he was very, courteous, personable, professional, knowledgeable, excellent at his job and just an absolute pleasure to deal with. Kevin always took the time to explain everything and went out of his way to simplify the stressful process of obtaining my new vehicle. The general manager Chris Pinelli and the brand ambassador Allan Calvert took time out of their busy and hectic schedule to personally come by Kevin’s office to insure that I am satisfied and to accommodate any requests I may have. I am always impressed with the attention to detail, extremely reasonable price, and the exceptional level of customer service provided by Lexus of London every time I attend. I would most certainly without a doubt recommend Lexus of London to family, friends and anyone that is in the market for a competitively priced and reliable vehicle. More

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Looking for an rfid blocking device We had heard on the news that Lexus dealers were offering their clients these rfid blocking devices. When I called the reception put me through to sa We had heard on the news that Lexus dealers were offering their clients these rfid blocking devices. When I called the reception put me through to sales. Kevin in sales asked if he could assist me and I explained what we had heard. He had not heard this and said he would see if service could help me. A minute or two later he came back on and indicated this dealership was not aware of this and did not have these to give out. He indicated that some clients had ordered them on line and had them mailed to their homes. I thanked him for looking into it for me. More

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Exceptional Level of Service I recently brought my newly purchased Certified Pre-Owned Lexus in for servicing and repairs. Romeo, the service advisor, went well beyond to ensure m I recently brought my newly purchased Certified Pre-Owned Lexus in for servicing and repairs. Romeo, the service advisor, went well beyond to ensure my car was properly serviced and met all of my expectations. I will definitely be entrusting my vehicle to Romeo and his team of technicians for many years to come. More

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Top Notch Have owned Lexus vehicles for over 20 years and any interaction with the staff at Lexus of London has been a pleasant , professional and friendly expe Have owned Lexus vehicles for over 20 years and any interaction with the staff at Lexus of London has been a pleasant , professional and friendly experience.Looking forward to many more years of owning, driving and enjoying my Lexus with a great dealer to rely on. More

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Truly one of the best dealerships in the region the service staff are polite, professional and have great follow up skills..no wonder folks drive from other regions to experience the best ! service staff are polite, professional and have great follow up skills..no wonder folks drive from other regions to experience the best ! More

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I always feel welcome at Lexus of London, nice clean dealership, friendly staff right from Management to Sales to Service and Concierge. I feel comfortable there. dealership, friendly staff right from Management to Sales to Service and Concierge. I feel comfortable there. More

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service Pleasant experience. Prompt, courteous and thorough. My first time in for service and I would recommend this dealership. They are busy and it is best Pleasant experience. Prompt, courteous and thorough. My first time in for service and I would recommend this dealership. They are busy and it is best to book regular appointments well in advance. More

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I got my snow tires on I thank Romeo for his service as always--The snow in London came early and the dealership had a hard time fitting everyone in.Thanks so much I thank Romeo for his service as always--The snow in London came early and the dealership had a hard time fitting everyone in.Thanks so much More

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Extremely satisfied once more I recently took delivery of a 2020 RX. (A quick thank you to Jordan for the great orientation session) This is my fifth RX and my only disappointmen I recently took delivery of a 2020 RX. (A quick thank you to Jordan for the great orientation session) This is my fifth RX and my only disappointment is hearing Tom is retiring at the end of this year! He has always been a pleasure to deal with. He is a fair and decent person, possessing the qualities you hope for when doing business. Unfailingly positive and accommodating, he will be missed - and we go all the way back to his Volvo days. I wish him all the best in his retirement. More

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Recent Service Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do al Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do all the required work... I now need to return for work required under Warranty in January. More

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