Romeo Nissan | Page 20

My Review of Lexus of London Great service, knowledgeable and friendly staff, what more can I say. That's all I look for in a service team. Less is often more. Great service, knowledgeable and friendly staff, what more can I say. That's all I look for in a service team. Less is often more. More

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It is first class. Looked after me from the word "Go". I left my oil change to the last minute and then had an unplanned, long road trip to go on. They worked in the oil change the same day. Thank you I left my oil change to the last minute and then had an unplanned, long road trip to go on. They worked in the oil change the same day. Thank you very much. More

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From service to sales, the dealership has been most helpful. We are happy with our new RSX, and the assistance from the sales and service team. This is our 4th Lexus for service and sales at Lexus o helpful. We are happy with our new RSX, and the assistance from the sales and service team. This is our 4th Lexus for service and sales at Lexus of London. All departments are professional and have met our needs as vehicle owners. More

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Top notch service Karen and Romeo have always been a pleasure to deal with. Sad to see my Lexus go, but so appreciative at the level of service I've received over the Karen and Romeo have always been a pleasure to deal with. Sad to see my Lexus go, but so appreciative at the level of service I've received over the years from these two! More

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Excellent Service Such an honest dealership! I have never had a problem with any issue at Lexus of London. They are simply the best. Honest, and respectful! They s Such an honest dealership! I have never had a problem with any issue at Lexus of London. They are simply the best. Honest, and respectful! They seem to bend over backwards to make everything a positive experience. Service Department personnel makes buying a Lexus easy knowing you will always get top notch service. More

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Very good Good people make a great product.. I'm always satisfied with the results and the staff is always attentive from the minute I arrive, many thanks Good people make a great product.. I'm always satisfied with the results and the staff is always attentive from the minute I arrive, many thanks More

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I feel comfortable and the staff are friendly , they take care of my car .i like that I get to use a car to continue my daily routine . take care of my car .i like that I get to use a car to continue my daily routine . More

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I am very happy with the service I received from everyone at this dealership. The staff are friendly and responsive, and go the extra mile to ensure customers are happy. at this dealership. The staff are friendly and responsive, and go the extra mile to ensure customers are happy. More

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Great Experience! I recently bought a used 2015 Lexus NX 200t at this dealership and had a great experience with sale, part and service departments. They made my Lexus I recently bought a used 2015 Lexus NX 200t at this dealership and had a great experience with sale, part and service departments. They made my Lexus looks and runs like new. I had a chance to deal with quite a few people before and after I picked up my Lexus. Chris Pinelli, Kevin Gittens, Allan Calvert (Best Brand Ambassador), Adam Mann (Best Service Master), Romeo Nissan (Best Service Advisor), Lauren Rossini (Best Financial Manager), Andy Ziegler and Carly Vandermolen are great people to work with and very helpful to me before, during and after the deal. Thank you Lexus of London! More

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Exceptional Service, Very Gracious Managers and Staff Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, add-ons)--and was very warm and gracious all throughout. She was kind enough to promptly accommodate our inquiries, big and small (in person and by email)--and did all she could to help. Even gave us a personalised thank you note on behalf of the dealership, when we got our car. Jack, Allen, and Rick were also very kind, as we came to the dealership quite late on a late snowy Saturday afternoon; they accommodated us even beyond the dealership hours. I was also able to get a great referral from Jack for our car insurance. Nathan briefed on us on our vehicle the day we picked it up--and was also very friendly all throughout. Same with Stefanie, one of the managers, who came by to greet and thank us for our business. Lastly, Romeo from Parts was likewise very helpful in assisting us with our vehicle. All in all, their service and assistance went above and beyond! Would highly recommend this dealership. - Reinhard and Charmaine Uy More

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