"Every time I visit this Dealership I'm treated with..."
- Dodge Ram
Every time I visit this Dealership I'm treated with respect & excellent price & service, I'm told exactly what I'm getting done & approx. how long it will take & i'm normally out before the time I was told. I highly recommend this Dealership to all vehicle owners.
"Great experience purchasing a new vehicle. A normally..."
- Chris Vickery
Great experience purchasing a new vehicle. A normally stressful event was made very easy by Moin. I found him very responsive and insightful. Good knowledge of product and options available.
"Top notch service by everyone!"
- Dodge Ram
Every time I visit I'm treated with respect & friendliness, I'm told what needs to be done & given all the facts / costs etc... I'm always in & out in a timely manner. Thank you to everyone!
"Excellent attention and professionalism from all the..."
Excellent attention and professionalism from all the staff of this dealer, especially Roger, always very attentive and courteous. Soon I will gladly return to the truck service.
"Dedication to Service "
Yesterday morning my car wouldn't start when I went out to start my day.. It was totally dead. I didn't know what to do.. So I called Roger Pozzobon at Ontario Chrysler Service Dept.. He managed all the logistics from start to finish and got my car back on the road by the end of the same day,,,,
That's what I call 'going the extra mile'...
I've brought my Viper for service this year a few times for maintenance and repairs. Always had a positive experience. Excellent customer service and great communication. I will continue to bring my business to Dave.
"Great support and service"
Had the best experience with my recent visits for service to this location. Roger was so attentive and really helped to explain the issue and work through the best way to look after my needs. Thanks again.
"READY FOR WINTER "
WAS IN FOR PEACE OF MIND SERVICE AND WINTER TIRE SWAP LAST WEEK..... ROGER FIT ME IN WITHOUT AN APPOINTMENT...AND BEAT THE RUSH,,
READY FOR WINTER,,., BRING ON THE SNOW
"Superior to the rest "
As a new mom I have been adjusting to a lot this year. When I overlooked my brake repair and let it go too far, I brought my car into Ontario Chrysler. There was no judgment, just excellent care. The team made sure that nothing overlooked. I even was given a full interior and exterior detail by the service manager. I feel my car is safe again for my baby and I. Thank you, everyone!
"Best Auto Service I have received in my 35+ years driving."
My so-called home dealership didn't take care of my vehicle or respect me as a customer. I never really expected any better treatment from any other dealership and was not looking forward to 'trying' another to service department. However, that has all changed since I brought my 2017 Jeep Cherokee to Ontario Chrysler Jeep.
Beyond the standards introductions in Service, I was greeted with a pleasant attitude and a sincere focus on my issue and my questions. Roger Pozzobon made me feel valued as a customer and he took the most sincerest attitude in addressing my concerns. He assured me that the vehicle will NOT leave the dealership until the issues (that could not be fixed elsewhere) were rectified. He went above and beyond my expectations for service. He gave me a realistic timeline to have my vehicle repaired. I gained trust in him because of his sincere interest in fixing it. He directed me to the customer lounge personally and assured me that he will come and get me once the shuttle was ready. After a few moments, he called me back to the Service bay where he determined that under my warranty, I could have a rental vehicle for no charge. I didn't even know this was available to me and no other dealership offered this when my vehicle was left for the entire day. This was extraordinary customer service. It means that he reviewed my warranty to the point that he determined my entitlement even thought I didn't seem to know or remember. I enjoyed my rental for as many days as needed, without worry. Another aspect to the service I received from this dealership was the extra steps taken to have me drive my vehicle with the Service Manager to help pinpoint the noises I've been hearing. I don't remember the last time I was offered this care. It means a lot to me that the service team took the time to make sure that the issues I reported were taken with such seriousness and that I was not just brushed-off as so many dealerships seem to do.
Here's the bottom line: I will always, from this time forward, have my vehicle serviced by Ontario Chrysler Jeep and I have also assured them that my next vehicle (Jeep Wrangler) will be purchased from them.
If you want to be treated with respect and kindness, bring your vehicle to Ontario Chrysler Jeep.