"Pleasant experience with sales staff."
Buying a new (or near-new) vehicle can be a stressful experience. However, salesman Robert Klaus was very helpful and treated me fairly. They offered me a very reasonable amount for my trade-in and the financing and insurance arrangements were seamless. The vehicle was detailed and was ready to be driven home in less than an hour. I would recommend Key West to a family member or a friend.
Robert Klaus was a great help. The purchase was extremely simple and well managed. Staff were helpful and attentive. The car was detailed and topped up with fuel when we drive away.
"Great place to buy a car"
- Jack Bell
Key West Ford is a super dealership. They have a good selection of new vehicles to chose from. And my salesperson, Peter Olson was wonderful to deal with. He was always in helpful mode and worked very hard to ensure that I remained delighted through the price and trade-in negotiation. If you are looking for a new Ford, this is the place to go.
"Exactly the vehicle we were looking for "
Robert was extremely knowledgeable and personable from the first phone call to his most recent follow up call. We had done our research and were looking for a specific Ford F150 that could pull our fifth wheel trailer. Robert listened carefully and suggested that we come in and see the one used vehicle that met our criteria. Never pushy but friendly and excellent at his job. Wanted to make the deal but willing to negotiate and make sure that we satisfied with the process. Highly recommend Robert to any of my friends and thanks for making the buying experience pleasurable.
"Patient and Kind"
- Happy with the Flex
I was extremely happy with most of the folks I spoke with during my time at Key West. It took me 3 days of visiting the dealership to make sure I was making the right decision on the vehicle for my needs and my budget. All staff but one understood that this purchase wasn't an easy one to make within my budget. Peter Olsen, Michael Nokes and Robert Klaus really understood why I needed to take my time and research all my options. I appreciated their kindness and patience and didn't feel at all pressured into the sale.
'These guys quickly narrowed down what I needed and within a couple of days I was driving away in the perfect truck and great price
"Promised great service and delivered."
Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
"very good service"
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
"Genuine service, great people"
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
"Sales person Robert Klaus is FIVE STAR"
- Dave Fitzgerald
Robert Klaus is a professional. I felt like he answered all of my questions with honesty. Being able to purchase, register and insure the vehicle all in one location is convenient and saves time and money.
Also, while I was there I purchased a part for my other vehicle from their large service department. They had the item in stock where all the other providers had to order it in.