Rita Dalal | Page 20

Brian was a no pressure sales person which I so totally appreciated. He was very knowledgeable and assisted me with all of my questions. I had enquired at the dealership previous and felt very pressure appreciated. He was very knowledgeable and assisted me with all of my questions. I had enquired at the dealership previous and felt very pressured by the salesperson who had responded to my questions. Brian was none of this and his customer focus and service is way above and beyond what you normally get in today's society. More

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I initially went to North London Toyota and had an awful, subpar experience with sales when I viewed their RAV 4. Thankfully here at Toyotatown, I was helped by Gwen Jones who was very professional, extremel subpar experience with sales when I viewed their RAV 4. Thankfully here at Toyotatown, I was helped by Gwen Jones who was very professional, extremely knowledgeable and very thorough when explaining the vehicle features. It was also very pleasant dealing with Rita from Finance. Both ladies were amazing and had a great, positive attitude. Most importantly, I appreciated that all the costs of the vehicle were presented in a clear manner, which was sorely lacking in my experiences with other dealerships. I highly recommend Gwen if you are looking to purchase a car! More

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Gwen and Rita were both friendly, informative, helpful, and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehi and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehicle pick up, they were totally accommodating, but made sure I was given all the necessary paperwork and information. Gwen took me out to my new vehicle and helped me input my phone and went over all the buttons. I loved that! I would deal with both of them again. The dealership had sanitzer at the front door and I was greeted promptly on my visits there. This is my first experience at this dealership and I would definitely go back and recommend it to other. I love my 2017 Rav4! More

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Brian took the time to understand what we were looking Brian took the time to understand what we were looking for in our new vehicle. He suggested the Toyota Camry Hybrid, we are so happy he did! Brian took the time to understand what we were looking for in our new vehicle. He suggested the Toyota Camry Hybrid, we are so happy he did! More

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Shawn was fantastic! He was knowledgeable, welcoming, and definitely not pushy. He seems like a genuine guy and someone I will have no issue referring friends and family to in the future. Beyond Shawn, every definitely not pushy. He seems like a genuine guy and someone I will have no issue referring friends and family to in the future. Beyond Shawn, everyone I interacted with at ToyotaTown was friendly as well—it's a great place to buy a car! More

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Excellent service and support. Explaining and answering questions very professionally. They were very organized and quick with all paperwork and other services I asked for. Thanks for everything questions very professionally. They were very organized and quick with all paperwork and other services I asked for. Thanks for everything More

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Leased a new vehicle and was provided all the information needed to make a decision on the right vehicle for our us. Sylvia is very knowledgeable of all the products and did an excellent job of explaining ev needed to make a decision on the right vehicle for our us. Sylvia is very knowledgeable of all the products and did an excellent job of explaining everything to us. Once our decision was made she acted quickly and made sure everything went smoothly through the whole process. We are repeat clients and intend to stay that way because of the great service! More

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The whole process was fast, efficient, and great. Everyone was very knowledgeable and nice to deal with. Thank you Toyotatown for getting our first new 4Runner ready for us! Everyone was very knowledgeable and nice to deal with. Thank you Toyotatown for getting our first new 4Runner ready for us! More

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Leased a 2021 XLE RAV on December 28, 2020. Our point person was Sylvia Donovan at Toyota Town London. We had a great experience during the process of acquiring the RAV and are enjoying our new vehicle! person was Sylvia Donovan at Toyota Town London. We had a great experience during the process of acquiring the RAV and are enjoying our new vehicle! This is our 4th RAV lease. More

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I came in to get a service done on my 2019 Corolla, and while I was waiting I decided to ask about trading it in early. I merely wanted to ask about the process and get some more information for later down while I was waiting I decided to ask about trading it in early. I merely wanted to ask about the process and get some more information for later down the road, but Sylvia was so helpful that we ended up starting the process that day. Everything just lined up perfectly that we got a great deal on a new Rav4 and took our new car home just a few days later. Once again, ToyotaTown proved to me that there's nowhere else I'd rather get a car. Everyone I dealt with was friendly and knowledgeable. Fantastic experience. More

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