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Rick Brar

Overview Reviews (63)

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Rick Brar

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Rick Brar | Page 3

General Manager

Straightline Kia

100 Glendeer Circle SE
Calgary, AB T2H 2V4

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4.6

63 Reviews

Overview Reviews (63)

Dealership Experience

4 yrs, 8 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English

Hindi

Punjabi

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4.6

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Rick Brar

August 18, 2022

Dealership Rating

Employee Rating

Everyone was very helpful and nice and was patient and answered all the questions I had. answered all the questions I had. More

by KA

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cody Andrew, Darren Beagle, Danny Deng , Jacob Kearns, Arianna Wooders

Helpful 0

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Aug 19, 2022 -

Straightline Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

July 16, 2022

Dealership Rating

Employee Rating

Highly recommendable! We purchased our vehicle during pandemic, due to unavailability of parts its took 1 year before they give it to us! But its worth the wait! All the d We purchased our vehicle during pandemic, due to unavailability of parts its took 1 year before they give it to us! But its worth the wait! All the discounts, extra service and good deals! Thanks Kia team! Special mention to Blair, Ric and Jacob! Way to go guys!!! More

by Nalyn

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Blair Browne , Jacob Kearns

Helpful 0

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Jul 18, 2022 -

Straightline Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

July 09, 2022

Dealership Rating

Employee Rating

Blair Brown did an awesome job in getting me my car recommend him highly recommend recommend him highly recommend More

by Khill1959

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Blair Browne

Helpful 0

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Jul 11, 2022 -

Straightline Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Straightline Kia. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

May 18, 2022

Dealership Rating

Employee Rating

Very positive experience for our first Kia purchase. Danny made the experience effortless from start to finish. Danny made the experience effortless from start to finish. More

by kent.mcqueen

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Darren Beagle, Danny Deng , Arianna Wooders

Helpful 0

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May 19, 2022 -

Straightline Kia responded

It's fantastic to hear that Danny provided you with great customer service while assisting you with your first Kia purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Straightline Kia! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

April 29, 2022

Dealership Rating

Employee Rating

Excellent vehicle, the manager Rick resolved my question re bill of sale and 3M protection cost - they helped me with that 3 weeks after buying the vehicle which is great. There was a small error they fixed re bill of sale and 3M protection cost - they helped me with that 3 weeks after buying the vehicle which is great. There was a small error they fixed and helped me understand the bill better. More

by jon

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gurnick Gill

Helpful 0

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May 03, 2022 -

Straightline Kia responded

Hey Jon, Rick Brar here from Straightline KIA. Jon I am confused on your statement. We have a signed offer from you on Feb 15th with an agreed upon price. On April 21st we had a conversation you wanted your entire front end of your vehicle wrapped with 3M protection and ceramic paint protection. Our conversation started based on you wanting to take possession of the vehicle right away and not letting the protection dry. That protection cost was $2000 which brought up the price of your vehicle. Not $3000 as you mentioned in your review. I am confused on how you think we scammed you Jon when you were very persistent on getting this protection on your vehicle. You told me you needed your vehicle that day so I pulled some strings to prioritize your work so you could get it that same day. Jon, we work really hard to have the best reviews in Calgary for our KIA store, based on our customer service. If you did not understand your pricing please get in contact with me and I can go over it again with you, however to say we "scammed" you is quite incorrect information. You had thanked me for getting your vehicle ready in time and you seemed happy to take it home. I am concerned how this gratitude turned into disappointment. We are happy to buy back your vehicle if you are not happy with it. I look forward to hearing back from you Mr.Fonseca. Thanks, Rick Rick Brar General Sales Manager (403) 243-9997

May 03, 2022 -

Straightline Kia responded

That's strange Jon. Can you please send me over the paperwork you have? If this is true we will cut you a cheque back of the difference. If what you are saying is true no one should be charged GST twice. Please send me over your documents for me to review and I can come back to you with a solution. Thanks Jon, Rick

May 03, 2022 -

jon responded

Ok I’ll email you the paperwork showing the price was increased when I urgently needed the vehicle, charged twice for GST, and if you can remove the double GST charge I’ll remove my review. But when we spoke previously you said there is no chance of getting compensated for a different dealership error i thought it’s a waste of time asking..

January 21, 2022

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Employee Rating

sold me SUV with a blown engine. had to take legal action to get my money back. WHAT A NIGHTMARE !!! to get my money back. WHAT A NIGHTMARE !!! More

by MIKE

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Chris Randle, Cody Andrew, Darren Beagle , Tim Quigg, Chris Tonkin

Helpful 0

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Jan 21, 2022 -

Straightline Kia responded

Hey Mike, I do not recall this. Can you please let me know when you purchased this vehicle with a blown engine Did you purchase this at Straightline KIA

Feb 16, 2022 -

Straightline Kia responded

Hey Mike, I have not heard back from you regarding your engine. Are you sure you purchased it from Straightline KIA?

December 29, 2021

Dealership Rating

Employee Rating

Definitely recommend this dealership and Danny! Everyone has been amazing and super helpful. Thank you Danny and Kia team for everything! :) has been amazing and super helpful. Thank you Danny and Kia team for everything! :) More

by angelleger

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Deng , Adam McDow

Helpful 0

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Jan 29, 2022 -

Straightline Kia responded

Thank you for your review Angel! We will be sure to pass this message on to Danny Also please thank Leo for us for sending you our way! -Rick Brar General Sales Manager

June 28, 2021

Dealership Rating

Employee Rating

Impeccable service. Danny was very informative about each model, didn't feel rushed and no b.s. Everybody I dealt with from Danny, his manager Rick, and Darren in finance I knew I went to the right place. model, didn't feel rushed and no b.s. Everybody I dealt with from Danny, his manager Rick, and Darren in finance I knew I went to the right place. Thanks guys! More

by tatlockconstruction

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Darren Beagle, Danny Deng

Helpful 0

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May 26, 2021

Dealership Rating

Employee Rating

Jared was the absolute best. He listened and found us what we wanted and he didn't try to "upsell" us. Just awesome service! Great dealership to deal with. what we wanted and he didn't try to "upsell" us. Just awesome service! Great dealership to deal with. More

by eileenmaclachlan1971

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Carpenter, Jared Fofonoff

Helpful 0

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April 10, 2021

Dealership Rating

Employee Rating

Very helpful and responding to their clients. The salesman, manager and financial are very knowledgable of what they do. Responsible and a man of their word. salesman, manager and financial are very knowledgable of what they do. Responsible and a man of their word. More

by lfarne

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Deng , Nathan Yonas

Helpful 0

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