Blair Browne
Blair Browne at Straightline Kia
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Blair Browne

Specialty Finance Manager

Straightline Kia

100 Glendeer Circle SE
Calgary, AB T2H 2V4

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4.4
62 Reviews

Dealership Experience

4 yrs

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.4

62 Reviews

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62 Reviews of Blair Browne

April 09, 2024

Dealership Rating
Employee Rating

I would recommend this dealership to everyone, infact I do it every time someone says about my Soul. More

by frances
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Straightline Kia responded

Frances, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

January 18, 2024

Dealership Rating
Employee Rating

Blair and Danny helped find the perfect truck for my wife and I. They both were very helpful in my needs and we are both happy with the vehicle we have purchased. Thank you for the great experience. More

by gelinasmatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Brar, Danny Deng

Jan 19, 2024

Straightline Kia responded

Matt, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Blair and Danny met your expectations. Congratulations on your new truck! Thank you again for choosing Straightline Kia, we look forward to having you as one of our valued customers for many more years to come! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

January 10, 2024

Dealership Rating
Employee Rating

Blair Brown and Danny were awesome in helping me find my new vehicle. Easy, quick and I’m happy. More

by kalupar123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Deng

Jan 10, 2024

Straightline Kia responded

Thank you for choosing Straightline Kia. Your feedback and rating mean a lot to us. We're glad Blair and Danny were able to help, and we hope to see you again! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

January 02, 2024

Dealership Rating
Employee Rating

We bought our Mazda CX 9 from straight-line kia, what a great customer service experience. Staff are very professional and knowledgeable. A very big thank you to finance speciality Manager Blair Browne, a More

by Sanjeshni Prasad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Deng, Ved Sharma

Jan 02, 2024

Straightline Kia responded

Thanks for your feedback on your recent visit to Straightline Kia. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your CX-9! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

January 02, 2024

Dealership Rating
Employee Rating

Very good customer service from Danny and Blair. Thank you guys for your big help. More

by samitapuri521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Deng

Jan 02, 2024

Straightline Kia responded

Thanks for sharing about your experience with Straightline Kia. We appreciate your business and hope to see you again soon! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

November 26, 2023

Dealership Rating
Employee Rating

Good service, pleasant workers, and most importantly a great car and value for money. Thank you for the help and efficiency of all the staff! More

by Maksym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Regalado, Andrii Sharipov

Nov 27, 2023

Straightline Kia responded

Thank you so much, Maksym, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 20, 2023

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Employee Rating

No communication at all, Blair will tell you he will call you back over and over and over again, but you will never here back from him. Well the next page makes me select a vehicle to leave this review. I More

by CJ734
Recommend Dealer
No
Oct 20, 2023

Straightline Kia responded

Hello CJ734, Can I please get your name so I can sit down with Blair to see why he did not call you back? Thanks, Rick Brar General Manager Straightline KIA

Oct 20, 2023

Straightline Kia responded

Thanks CJ734, I understand you are frustrated, as you can see my response back to you has been within minutes of your review. As well you can see my response is not "generic" as I am trying to get your name so I can rectify this issue. If this does not show that we care I am not sure how else I can show you that we do care about our clients. 24 hours without a call back can be easily solved, however I get it we all want a call back, I feel the same way. If you do not want to give me your name so I can help, I am not sure what I can do to help you Sir/Madam. We all get busy and sometimes it takes us more than 24 hours to call our clients back. What I can do is I will sit with Blair and let him know if we cannot call our clients back within the promised time, at least give the courtesy to let our clients know you will be delayed getting back to them. Thanks for your feedback CJ734 Rick Brar General Manager Straightline KIA

October 17, 2023

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I recently purchased my second vehicle from Straightline Kia, and while the overall experience was positive, there were some notable shortcomings. Blair Brown, the sales representative, was extremely helpfu More

by Jeff
Recommend Dealer
Yes
Oct 18, 2023

Straightline Kia responded

Thank you for your detailed feedback, Jeff. We strive to make sure that all of our guests leave happy, and reviews from customers like you will help us make improvements. We appreciate your business and hope to see you again here at Straightline Kia. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

April 25, 2023

Dealership Rating
Employee Rating

I recently purchased a vehicle from Straightline Kia and unfortunately, my experience has not been satisfactory. Upon closer inspection, I noticed several physical imperfections on the vehicle that were not More

by Jeff
Recommend Dealer
Yes

Other Employees Tagged: Chris Randle, Danny Deng

Apr 26, 2023

Straightline Kia responded

We're sorry that you didn't have a completely satisfying experience, Jeff. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Brar General Manager (403) 243-9997

Apr 26, 2023

Jeff responded

Oh, I’m glad you reply back. I was trying to get hold of anyone from the management but to no avail. Yes! I’d love to talk to anyone from the management. Thanks!

May 15, 2023

Jeff responded

I got my vehicle back! My heartfelt gratitude goes for the outstanding efforts and exceptional customer service provided by your dealership in addressing the issues I recently encountered. I am pleased to acknowledge that you have gone the extra mile to rectify the situation, and I believe that Kia Straightline deserves a second chance. I want to extend my sincere appreciation for promptly addressing each issue and taking the necessary steps to rectify them. The fact that you acknowledged my concerns and went above and beyond to ensure that they were resolved to my satisfaction speaks volumes about the values and principles upheld by your management. This experience has instilled in me a renewed confidence in Kia Straightline and its commitment to providing exceptional customer service. It is clear that your dealership genuinely values its customers and is willing to go to great lengths to address any concerns that may arise. Thanks!

April 16, 2023

Dealership Rating
Employee Rating

This is my 2nd vehicle from Blair Browne putting dreams in driveways. Whats a pleasant and effortless experience. Thank you Blair, Cody and Straightline Kia. I highly recommend these guys and this dealsrsh More

by Rohan
Recommend Dealer
Yes

Other Employees Tagged: Cody Andrew, Rick Brar , Chris Tonkin

Apr 16, 2023

Straightline Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Straightline Kia are glad to have you as a customer. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

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