Richard Yao
Richard Yao at Alberta Honda
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Richard Yao | Page 3

Finance Manager

Alberta Honda

9525 127 Ave
Edmonton, AB T5E 6M7

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5.0
71 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

71 Reviews

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71 Reviews of Richard Yao

February 17, 2024

Dealership Rating
Employee Rating

Got me a good deal on a New CRV when other dealerships couldn't manage to do so. More

by dmct.86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Alberta Honda responded

Thank you for choosing us, dmct.86! We're glad we could offer you a good deal on your new CRV. Customer satisfaction is our priority, and we're pleased to hear that we could meet your expectations when other dealerships couldn't. If you need anything else or have any questions, feel free to reach out. Enjoy your new CR-V, and thank you for your business!

January 29, 2024

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Employee Rating

Kaden was kind, patient, and explained everything extremely well. Any questions we had was answered thoroughly and politely! More

by m.yung19541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaden Lakusta , Kathleen Critchley

December 28, 2023

Dealership Rating
Employee Rating

Will was kind, friendly and patient throughout the whole process. Would definitely recommend seeing him! More

by Lily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: William Presley

Jan 02, 2024

Alberta Honda responded

Thank you, Lily! We appreciate your feedback. It's wonderful to hear that Will provided you with kind, friendly, and patient service throughout the entire process. We're pleased to have earned your recommendation. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to assist you whenever you need us!

December 28, 2023

Dealership Rating
Employee Rating

Traded in my 2019 CRV for a 2024 one. Will was very patient and understanding. He helped me feel good about signing the agreement. Definitely loyal to Honda! More

by Michelle
Recommend Dealer
Yes

Other Employees Tagged: William Presley

Jan 02, 2024

Alberta Honda responded

Thank you, Michelle! We appreciate your feedback. It's fantastic to hear that you traded in your 2019 CRV for a 2024 model, and that Will's patience and understanding made you feel confident about signing the agreement. We're delighted to have your loyalty to Honda, and we're here to provide you with top-notch service and support for your new vehicle. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to make your ownership experience enjoyable!

December 28, 2023

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Employee Rating

Have purchased 4 new vehicles here in the last 4 years. Great customer service and seems to care about their customers! More

by alfredyung22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Lakusta, William Presley

Jan 02, 2024

Alberta Honda responded

Thank you, alfredyung22! We appreciate your feedback and your loyalty as a repeat customer. We genuinely care about our customers and aim to provide exceptional support throughout their ownership journey, and it's wonderful to hear that you've experienced great customer service during each of your purchases. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to make your automotive experiences positive and memorable!

December 28, 2023

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Employee Rating

It was friendly service , great cleanliness and they helped to the best of their abilities. ^^ More

by A_animeangel
Recommend Dealer
Yes

Other Employees Tagged: William Presley

Jan 02, 2024

Alberta Honda responded

Thank you, A_animeangel! We appreciate your feedback. It's wonderful to hear that you received friendly service, experienced great cleanliness, and that our team helped to the best of their abilities. If you have more to share or need further assistance in the future, please don't hesitate to reach out.

December 28, 2023

Dealership Rating
Employee Rating

People were friendly, Will was very polite, answered all questions asked and assisted in a smooth purchase More

by sfarquharson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Presley

Jan 04, 2024

Alberta Honda responded

Thank you for sharing your positive experience, sfarquharson! We're thrilled to hear that our team was friendly and that Will provided you with polite and helpful service. Answering all your questions and ensuring a smooth purchase is what we aim for with every customer. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new purchase!

December 27, 2023

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Employee Rating

Great selection. Easy process to get our new vehicle. Everyone was professional and nice to deal with More

by ljfarquh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Presley

Jan 04, 2024

Alberta Honda responded

Thank you for your kind words, ljfarquh! We're delighted to hear that you had a great experience at our dealership. Providing a wide selection and making the vehicle purchasing process easy and enjoyable are top priorities for us. It's fantastic to know that our team was professional and pleasant to work with. If you ever have any more questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

December 23, 2023

Dealership Rating
Employee Rating

Very good service. I like the Clean price. And helpful suggestions from the financing staff. More

by kouhu27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaden Lakusta

December 17, 2023

Dealership Rating
Employee Rating

I bought a 2024 Honda Pilot special edition from salesman Farid Kamal. We enjoyed dealing with Farid who we called Fred. We originally put down a deposit on Sept 30/23 on a 2023 model that never arrived. So More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fredric (Farid) Kamal

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