Richard Yao | Page 10

I was a customer of Alberta Honda since 2006 and we parted ways in 2012 due to repeated bad experience in sales and service departments which I directly attribute to ownership/management who placed lit parted ways in 2012 due to repeated bad experience in sales and service departments which I directly attribute to ownership/management who placed little value on customer service. I returned this year based solely on location to only view a vehicle I was interested in person, which you cannot do on the internet. To my pleasure this is where I met Richard Yao and Warren Evans. Richard was a great salesman who served both his position and the customer with integrity and respected my wife and I with his answers and knowledge of the industry, product and market. Warren did not waste time and was extremely professional during the entire process. He did not pull cheesy sales manager lines and project offensive body language. If your looking for a vehicle, you won’t regret seeking these gentleman. I will admit this sale would not have happened at Alberta Honda if they were not there. I also commend the owners on taking efforts to improve their dealership by replacing the management team. I hope this change is for the better and changes the previous near sited culture of the past at Alberta Honda. GREAT JOB RICHARD and WARREN More

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Head and Shoulders above the rest (and I don't mean technical analysis..haha, dry equity finance humor). Anyhow I never considered buying a Honda vehicle, our family is strictly Toyota (and I don't mean technical analysis..haha, dry equity finance humor). Anyhow I never considered buying a Honda vehicle, our family is strictly Toyota. I went to a couple dealerships already, it was only through word of mouth that I happened to come to Alberta Honda. I dealt with Richard Yao; he is knowledgeable, professional, courteous and willing to go the extra mile for his clients. Most of all, unlike the other dealerships, they respect your time with less haggle. This is my first Honda but definitely won't be my last. Thank you Richard, Patrick, and Adam; buying a vehicle at Alberta Honda can be stress free! More

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Good service and product quality Sales person Richard is friendly and patience. And the overall experience with other staffs was good. The vehicle I purchased so far is a real treat Sales person Richard is friendly and patience. And the overall experience with other staffs was good. The vehicle I purchased so far is a real treat and I like it. More

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Thanks to all Thank David D and Richad Yao for all the help from beginning to the end. Not only buying a car but also solving problems . You guys the best. Thank David D and Richad Yao for all the help from beginning to the end. Not only buying a car but also solving problems . You guys the best. More

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Great service, good car, nice price Richard Yao recommended me a suitable car according to my budget and demand. He is so kind and patient. e.g. He explained the pro and con of the used Richard Yao recommended me a suitable car according to my budget and demand. He is so kind and patient. e.g. He explained the pro and con of the used car and new car, as well as difference between finance and leasing. During the test drive, he showed me the almost features of the Civic, which then made me buy the car. And the price of the car he provided is unbeatable and hard to refuse. More

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Great dealer Just got my first car couple weeks ago. Richard is a friendly and knowledgeable dealer. Also I got great price for my new car. Thank you. Just got my first car couple weeks ago. Richard is a friendly and knowledgeable dealer. Also I got great price for my new car. Thank you. More

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Great experience!! I received great service last week, and got my first car. Richard is a patience, friendly and helpful man, and he gives me a lot help. Thank you so mu I received great service last week, and got my first car. Richard is a patience, friendly and helpful man, and he gives me a lot help. Thank you so much! More

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Great dealer，Perfect service. Great experience with Yao, very friendly and helpful and got us a good price. He is very knowledgeable and personable. I will recommend to others Great experience with Yao, very friendly and helpful and got us a good price. He is very knowledgeable and personable. I will recommend to others More

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Richard is very helpful , his knowledge of the car is helpful, also provided excellent service and unbeatable price. Absoulate will choose him again for Honda. , his knowledge of the car is helpful, also provided excellent service and unbeatable price. Absoulate will choose him again for Honda. More

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Excellent sales and management After several bad experiences with several Go Auto dealerships, we lucked upon Alberta Honda. We were attended by Wesley Harding who literally ran non After several bad experiences with several Go Auto dealerships, we lucked upon Alberta Honda. We were attended by Wesley Harding who literally ran nonstop to attend to our every need. He was very keen, attentive, enthusiastic and hard working. He didn't make false promises and when he didn't know an answer, he found it out! Every time he went for something, he ran! Wesley is excellent and we would definitely recommend Alberta Honda to anyone. My mom came in around the same time and she also had a great experience with Richard. Richard took us all on a test drive and showed us all the details of the CR-V. He is very knowledgeable about the product. We dealt with sales manager, Bjorn and he was also very honest and accommodating. Overall, great, up-front sales team and easy to deal with. Absolutely zero hassle. We have peace of mind that we got the best deal and the best vehicles! Thank you Wesley and the rest of the Alberta Honda team! More

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