149 Reviews
Write a Review149 Reviews of Renee Neudorf
September 11, 2020
Great, prompt and friendly. Very helpful, got me in, my Sierra pickup serviced and on my way quickly. The lady in the parts department was extremely helpful. Sierra pickup serviced and on my way quickly. The lady in the parts department was extremely helpful. More
September 05, 2020
Able to book appt when suited. Able to use covid-safe shuttle both ways. Done when projected. Got a couple of calls to clarify & explain their discoveries and procedures with related costs. Happy with se shuttle both ways. Done when projected. Got a couple of calls to clarify & explain their discoveries and procedures with related costs. Happy with service all around. More
August 15, 2020
Not super satisfied with my last 2 visits. Customer service was good but I am questioning the work that was done on my vehicle recently service was good but I am questioning the work that was done on my vehicle recently More
Other Employees Tagged: Steve Hillerud
July 12, 2020
They tun a good business. Not sure why I need to enter 25 words minimum that seems pretty unnecessary waste of time before I can submit this!!!! words minimum that seems pretty unnecessary waste of time before I can submit this!!!! More
Other Employees Tagged: Shawn Green, Karen Nome
July 12, 2020
Listen and help My truck was brought in for an oil change; previously I had my truck in for warranty work and a minor adjustment to one of the sensors.on the wheel. I My truck was brought in for an oil change; previously I had my truck in for warranty work and a minor adjustment to one of the sensors.on the wheel. I twas notice that one of the covers were missing on the tire, as they were custom tires and purchased with the truck, my wife had asked if it was possible that one of the technicians had forgot to replace the cover. With a bit of further discussion, Renee told my wife to go ahead and order the cover and that Western GMC would reimburse the cost, just bring the invoice in. Needless to say this is an example of going above and beyond and listening o the customer. Most other places would have gone taken a different route in the approach to resolving this. thanks again for listening and offering to help! More
July 11, 2020
Service is amazing. I’ll never consider taking my truck anywhere for service that isn’t Western GMC. They take great care of my truck and always make sure I’m on the road as quickly as possible anywhere for service that isn’t Western GMC. They take great care of my truck and always make sure I’m on the road as quickly as possible More
July 09, 2020
Had performance package installed on my new Denali. Had a loaner to go do some shopping and truck was ready before I was done. Truck was clean inside as well! Not sure who mechanic was but awesome job loaner to go do some shopping and truck was ready before I was done. Truck was clean inside as well! Not sure who mechanic was but awesome job More
June 30, 2020
Service was excellent and my vehicle was ready when they promised it would be. They were very friendly and knowledgeable. They were able to provide suggestions on possible maintenance that was required. promised it would be. They were very friendly and knowledgeable. They were able to provide suggestions on possible maintenance that was required. More
Other Employees Tagged: Steve Hillerud