238 Reviews
Write a Review238 Reviews of Phil Dao
February 09, 2021
I had an excellent experience with the purchase of my new Toyota. Maria was extremely helpful, as was Mark in explaining all of the features of my new car! Toyota. Maria was extremely helpful, as was Mark in explaining all of the features of my new car! More
Other Employees Tagged: Mark Peters, Maria Arnould
February 05, 2021
I been a Toyota member for maybe 15 years. Always great help from the Toyota staff and very patient with taking care of my needs/wants... help from the Toyota staff and very patient with taking care of my needs/wants... More
Other Employees Tagged: Khalil Aburashed , Paul Gorsline, Jim McAlorum
January 31, 2021
Knowledgeable and friendly staff who work hard to ensure that your new car purchase experience is a smooth and pleasant experience. You are treated with respect and feel that you are an important customer that your new car purchase experience is a smooth and pleasant experience. You are treated with respect and feel that you are an important customer to them. More
Other Employees Tagged: Alex Keong, Mark Peters, Valarie Parsons
January 28, 2021
We always get exceptional service with Charlesglen Toyota with everyone. Paul was extremely exceptional in helping us return the leased Rav4 and getting us the best deal for our new 4Runner. Phil was awesome with everyone. Paul was extremely exceptional in helping us return the leased Rav4 and getting us the best deal for our new 4Runner. Phil was awesome with all the financial details and offers to protect our car. And Jim did a fantastic job in helping us set up and get to know our new vehicle. Regardless of who you deal with here at Charlesglen, You are always assured to get outstanding service from everyone. Thanks!!! More
Other Employees Tagged: Paul Gorsline, Jim McAlorum
January 27, 2021
Charlesglen is the best Toyota dealers within central Alberta. I have bought at least 8 Toyota’s within the past 18 years and have bought 4 from Charlesglen and by far they are the best to deal with. Eve Alberta. I have bought at least 8 Toyota’s within the past 18 years and have bought 4 from Charlesglen and by far they are the best to deal with. Everything is upfront nothing us hidden and they are willing to go above and beyond to service and fulfill your needs in a car. I had a very bad experience before bought my last car with Charlesglen and they told me you know what we will make it right for you, even though it was them that gave me the bad service. They now have a life long customer that will always come back to Charlesglen. Thank you again Charlesglen!!!! :)!!!!!! More
Other Employees Tagged: Alex Keong, Kingsley Zhang
January 27, 2021
Maria was great! We were planning to shop around at a few dealerships across the city, but Maria made us her best offer right off the bat. She secured us a fair price for our trade-in and a great deal o few dealerships across the city, but Maria made us her best offer right off the bat. She secured us a fair price for our trade-in and a great deal on a new RAV4 Hybrid. We had visited one other dealership prior to Charlesglen. When the salesman from that dealership followed up with me a few days later I told him we had already purchased elsewhere. He told me I should have called him back and he could have matched the deal. I told him he should have made us his best offer originally and THAT is why we purchased from Charlesglen. Phil was really helpful on the finance side and was extremely quick to reply to all the email questions we sent his way. And Rob was extremely helpful bringing in the wheels we wanted and happily matched a better price we had found at Canadian Tire. Overall, we were extremely happy with our entire experience and have already referred a family member who was also looking to buy a new vehicle! More
Other Employees Tagged: Maria Arnould , Rob
January 22, 2021
My experience at Charlesglen was great from start to finish. They were attentive, welcoming and answered any questions that I had. The staff was experienced and knowledgable in their respective departme finish. They were attentive, welcoming and answered any questions that I had. The staff was experienced and knowledgable in their respective departments. Purchasing my vehicle was easy and hassle-free, I would highly recommend Charlesglen Toyota. Thank you! More
Other Employees Tagged: Khalil Aburashed , Jim McAlorum
January 20, 2021
This was my first time in Charlesglen Toyota, all staff were nice and welcoming us, especially Phoebe Ku went above and beyond, she is one of the best sales person I ever met, it won’t be my last visit to were nice and welcoming us, especially Phoebe Ku went above and beyond, she is one of the best sales person I ever met, it won’t be my last visit to this dealership, if I need another car I will definitely will go to ask Phoebe’s help. Thanks again Phoebe for your service More
Other Employees Tagged: Alison Matthews , Phoebe Ku
January 15, 2021
My daughter's experience at Charlesglen purchasing a used car was excellent. Their team took care of us really well from start to finish. No pressure but just solid support. Very seamless. I would highly rec car was excellent. Their team took care of us really well from start to finish. No pressure but just solid support. Very seamless. I would highly recommend Charlesglen Toyota. More
Other Employees Tagged: Steve Duke
January 11, 2021
Very easy to deal with at all levels. Hassle free experience. Pricing was very fair relative to competitors. Overall this was a very positive experience. I would certainly recommend this dealership t experience. Pricing was very fair relative to competitors. Overall this was a very positive experience. I would certainly recommend this dealership to others. More
Other Employees Tagged: Garnett Lund , Paul Gorsline

