Peter Mitchell | Page 4

Best in sales & service I’m a repeat buyer at Capital ( formally Southgate) Always have a great experience during the buying process , & the service after is fantastic! I w I’m a repeat buyer at Capital ( formally Southgate) Always have a great experience during the buying process , & the service after is fantastic! I won’t go anywhere else! More

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The purchase of my New vehicle last year I purchased my vehicle last year with Clair and he provided me with super service including giving me a good deal on a trade in and found the vehicle I purchased my vehicle last year with Clair and he provided me with super service including giving me a good deal on a trade in and found the vehicle that I wanted with all extras that I wanted. He had to find the vehicle at another dealer to meet my needs. I also have my vehicle always serviced at Capital and Peter. Itchell provides me with super service at all times. More

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Great Sales and Service Clair goes above and beyond when buying a vehicle. He strives for the best deal. The service staff takes very good care of me and treats like family. Clair goes above and beyond when buying a vehicle. He strives for the best deal. The service staff takes very good care of me and treats like family. I highly recommend Capital to anyone that’s looking for great sales and service! More

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Awesome service, and great to work with! Clair has always helped out with any questions we have. Definitely will be back in the near future! service, and great to work with! Clair has always helped out with any questions we have. Definitely will be back in the near future! More

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TRUSTWORTHY, PROFESSIONAL, OUTSTANDING SERVICE Shopping for a new vehicle is stressful. There are so many options, so many different dealerships and they all want your business. When I was introduc Shopping for a new vehicle is stressful. There are so many options, so many different dealerships and they all want your business. When I was introduced to Capital in South Calgary it was different. There was no pressure at all. I feel that was because of my salesman Clair. Clair wasn't intimidating in anyway, He actually wanted me to take my time deciding and didn't want me making decisions and choices that I wasn't ready to make. I could tell his concern was genuine for my buying situation. These are feelings that I had never experienced before at a dealership. After my purchase there have been a few times I have dealt with the service department. The same goes for the staff in service. There is respect and compassion for my personal situation. Thanks Clair and the Service Dept at Capital Chev Buick GMC More

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Exceptional Responsive Customer Service I have taken numerous cars to this dealership and the service department (without exception) is outstanding notably Brian Ellis who not only knows my I have taken numerous cars to this dealership and the service department (without exception) is outstanding notably Brian Ellis who not only knows my car likely better than me but he goes out of his way to address my needs in a very efficient, proactive manner. Brian always follows up with me a few days later to see if everything Is OK. Truly a real gentleman and a "gem" to be valued by management and General Motors Limited. I must not forget Peter Mitchell and Jim McSorley, both of whom have helped me in the past on more than one occasion and delivered exceptional service as well. I have no reservations about recommending all 3 service advisors to anyone who wants and expects "outstanding service". John Odlum More

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"If your not happy, we are not happy" = Not happy! I have purchased a brand new 2017 Silverado 1500 High country edition on December 22nd,2017 and have had nothing but issues. If it was not for the am I have purchased a brand new 2017 Silverado 1500 High country edition on December 22nd,2017 and have had nothing but issues. If it was not for the amazing people in the service department my sanity would not be where it is now. Craig did a great job getting a vehicle that would work for me and tuning it for my needs in very good time. That is not the issue, the truck is the issue and the way I have been handled thus far from the higher ups. Here is the issues I have had so far: A faulty fuel injector ECM was out of date Transfer case drives rough when 4wd is enguaged 30 amp trailer brake fuse does not hold a charge extreme sag when trailer is connected(Truck was lifted and an additional amount to counter this issue) Front tire is out of alignment and wearing the tire improperly Driver seat retaining clip broke 3M coating on the hood has begun to lift and is not wrapped around the nose of the hood with the lowest level of coating you can get rear pinion seal leak This is all before the second oil change at 21,000kms Yes I have the lemon truck! My girlfriend went and bought a car from them recently, that when it was detailed it came back with a scratch from the driver door handle right back to the rear of the vehicle. They were informed about my truck and they said come in a chat with us and we will figure it out. So that's just what I did recently. Two salesmen are aware of my issues and sent me to the used vehicle manager Jeff for an trade in value to be able to get into a new truck. He comes to me with an offer no word of a lie of $30,000 less then my purchase price. This is over a seven month period that I have has the truck. I understand depreciation but that is absolutely ridiculous. From a lien on my truck at $77,000 he had offered me $47,000. I purchased a new truck to avoid having issues with and have had nothing but issues having to put more money into the truck to make it work. In one month hunting season starts and I have a $75,000 truck that I am not comfortable to be able to haul a trailer, nor can it be called "reliable" to take anywhere off the pavement or out of the city. When I purchased this truck I had eaten about $10,000 on the trade in of my last truck which I was good with to get a brand new truck, Now they are giving me the option to eat another $30,000 because I bought a truck that cant even keep itself together. More

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New car purchase This is the second car we have bought at this dealership. Our first car was purchased when dealership was Southgate. We returned to Capital and were This is the second car we have bought at this dealership. Our first car was purchased when dealership was Southgate. We returned to Capital and were treated like gold. Buying a car here was one of the easiest car purchases we have ever done. Cliff Albert went out of his way to help us. Taylor Goulden was great in helping us with the paper work. More

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Great sales staff but overworked support staff Our salesman worked diligently to make our purchase a great experience. He made sure we were kept in the loop during the delivery period. The suppor Our salesman worked diligently to make our purchase a great experience. He made sure we were kept in the loop during the delivery period. The support staff seemed overworked and did not respond to or answer questions. More

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2018 GMC Elevation I purchased a new GMC Elevation from Capital and the experience was fantastic. They didn't have the exact truck I wanted but between Jeff Jackson and I purchased a new GMC Elevation from Capital and the experience was fantastic. They didn't have the exact truck I wanted but between Jeff Jackson and Phil Buller, they found one at another dealer and brought it in for me. Thanks to Peter Mitchell for sending me to Phil. Jeff and Cliff Albert where great to deal with and I will, purchase my next vehicle from Capital. More

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