Paige Shelton

Grande Prairie Volkswagen responded

Hi Tania, It's wonderful to hear that your experience with us was so positive! We're delighted that our team, especially Paige and Teri, could make your car buying process not just efficient, but also flexible to suit your schedule. Answering your questions with confidence and ensuring your comfort every step of the way is what we strive for. Thank you for trusting us with your business, and we are thrilled to hear that you'd consider us again in the future. Your satisfaction is our greatest encouragement. Looking forward to welcoming you back! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Caleb, It's wonderful to hear that you enjoyed the service and the extra touch of a complimentary car wash during your visit. Our team, including Paige and Navpreet, is dedicated to providing pleasant experiences and ensuring everything is completed efficiently and on schedule. Thank you for taking the time to recognize our efforts. Your satisfaction is our top priority, and it's great to know we're achieving that goal. We look forward to your next visit and will always strive to exceed your expectations. Should you need anything else or have any suggestions for us, please feel free to reach out. Enjoy the sparkling clean ride! Best wishes, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello, We're thrilled to hear that your visits to GP Volkswagen are always met with warmth, knowledge, and accommodating service. Our team, including Madison, Paige, Michael, and Mickaela, takes pride in their work and it shines through in the way they engage with every person who walks through our doors. Your kind words affirm the efforts we put into making our service department as welcoming and efficient as possible. It’s our pleasure to maintain the high standards of customer satisfaction that you've come to expect from us. Thank you for your heartfelt recommendation and for taking the time to share your experience. We look forward to your next visit! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Melissa, Thank you for your glowing review! We're thrilled to hear about your positive experience with Paige and Terri. It's fantastic to know that Paige guided you through the process to find exactly what you needed and that Teri was able to clarify all your financial queries to your satisfaction. We're overjoyed that you love your new Taos, and we're just as glad that you chose to come to us! We're committed to ensuring your happiness with your vehicle continues long after you've driven it home. If there's anything more we can do for you, just let us know. Enjoy the ride! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello, Thank you so much for sharing your positive experience with Grande Prairie Volkswagen! We're thrilled to hear that our team, especially Paige, provided such exceptional service during your visit. We aim to ensure every aspect of the car-buying process is smooth and enjoyable, and it’s wonderful to know we hit the mark for you. Enjoy the road ahead in your new vehicle, and remember, we're here whenever you need any further assistance or another dose of our friendly service! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Golda David, We sincerely apologize for the series of unfortunate events you experienced. Our sales person was unexpectedly away due to illness, and had prepared everything for your visit. Unfortunately, this led to a miscommunication with our service team, who were not informed about the need for a loaner vehicle. This is not the norm for us, and we are genuinely sorry for any inconvenience and disappointment this caused. Please know that we are taking your feedback seriously and are reviewing our procedures to ensure a smoother experience for our customers, even in unforeseen circumstances. We value your trust and would be grateful for the opportunity to rectify this situation. Should you be willing to discuss this further, we would appreciate the chance to make things right. Your satisfaction is paramount to us, and we hope to restore your faith in our dealership. Thank you for your patience and understanding. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Anita, Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Paige and the ease of your purchase process. It's our goal to ensure every step is as smooth and efficient as possible. Enjoy every journey in your new vehicle, and remember that we're here whenever you need any further assistance. Your feedback is greatly appreciated, and it's wonderful clients like you that make our work so rewarding. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Eb, Thank you for taking the time to share your experience with Paige! We are thrilled to have made your first-time car buying process smooth and enjoyable. Paige, along with the rest of our team, aims to provide the kind of service that makes our customers feel confident and cared for. If there's anything more we can do for you or any further assistance you require, just let us know. Enjoy every journey in your new vehicle, and remember, we're always here to help! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Amanda, It's delightful to hear that Paige provided you with such a remarkable experience! Ensuring that you find the perfect vehicle to fit your needs is what we love to do, and it sounds like Paige hit the mark. Thank you for choosing us for your vehicle purchase and for considering recommending us — it means the world to us. If you have any further needs or questions, Paige and the rest of our team are always eager to assist. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello bochansky30, Thank you so much for your wonderful review. We are thrilled to hear that your experience with our sales and finance teams was nothing short of fantastic. It's our goal to make the car-buying process as seamless and enjoyable as possible, and we're happy to see we've succeeded with you. Madison, Paige, Michael, and the rest of our team truly appreciate your kind words and are glad they could assist in finding the perfect car for you. We hope you're enjoying your new vehicle and all the journeys to come. Remember, we're always here when you need us. Your amazing experience is not just our goal, it's our standard. Warm regards, The Team at Grande Prairie Volkswagen