Nizar Lakhani | Page 12

I test drove 10 vehicles before settling on the Buick Encore GX... The value for money for what I was looking for was aligned close to my budget. A friend of mine incentivized me to look at GM cars an Encore GX... The value for money for what I was looking for was aligned close to my budget. A friend of mine incentivized me to look at GM cars and I wanted to test drive a Chevy Trailblazer. However, on the day I had my mom to help me with my decision, the Mazda dealership had kept us until almost closing despite my appointment with Capital. With only 30 minutes left at the dealership, we met with Logan who allowed us to test drive what I eventually bought, the 2023 Buick Encore GX (Essence). Logan joined us for the test drive instead of the typical solo travel. He showed us all of the features in the car and knew everything about it. The beige leather interior was a rare send from the manufacturers, with many other features that made me feel like I was living in the future. I loved the multiple cameras, (including overhead view) and the lane assist feature with adaptive cruise control. The feature that sold me was the rear view digital mirror, which dimmed the lights from behind instead of blinding you with obnoxious high beams from behind on the highway. Logan was very personable, stayed later than his shift and was polite and respectful the whole experience. His laid-back Vancouver attitude made it easy to want to do business with him. I never even ended up test driving the Chevy Trailblazer because I was so sold on the Encore GX. The Mazda dealership had a fellow who was less than amenable, whose jokes weren't landing and who had a bit of a pushy attitude. When I got to Capital, Logan was cool but knowledgeable, and a contrast from what my mom and I just experienced at Mazda. I enjoyed the other vehicles I drove, but I really felt a sense of affordable luxury with the encore GX... I grew up in Temple, with a single mother for most of my childhood and so having something nice is very appreciated. This car being the biggest purchase of my life thus far, I am very happy with it. Both Logan and Nizar were very helpful at Capital and gave advice on what was useful and what was not, and provided reasonable opportunities for deals given the end of a slow sales month (January). I was skeptical about some of the decisions I made but they were patient. Nizar even brought me breakfast, where otherwise I might have been too stressed figuring out the financial situation. Logan was especially helpful and should be given special attention for the way he treats his customers. He goes above and beyond what is expected of him and stayed beyond his shift each visit (since my work and physio kept me late). If he didn't explain the features and give me peace of mind on the vehicle, I would have been less inclined to purchase it. I found his story relatable, and he didn't have a gimmicky car salesman attitude. I was impressed by the service I got at Capital and hope the people who helped me get the recognition they deserve. More

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I have purchased 2 new 2023 vehicles from Capital in the last month. I would highly recommend Capital to anyone in the market for a new GM vehicle. My salesman was Clair and he was great to deal with, ver last month. I would highly recommend Capital to anyone in the market for a new GM vehicle. My salesman was Clair and he was great to deal with, very helpful and always available to answer all of my questions. Thanks again Clair. More

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The overall experience here at Capital Chevrolet was enjoyable and the staff always made it feel like my needs were important to them. enjoyable and the staff always made it feel like my needs were important to them. More

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Great customer service, very friendly and knowledgeable staff. Would buy another vehicle from capital Chevrolet. staff. Would buy another vehicle from capital Chevrolet. More

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Great help in finding a vehicle! Good people who work with you to find the vehicle you want! Good people who work with you to find the vehicle you want! More

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Entirely not bad. Seller market is the only bad thing except the dealer was good. Seller market is the only bad thing except the dealer was good. More

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I had the pleasure of dealing with finance manager Nizar Lakhani today and I have to say I walked away feeling extremely satisfied. Nizar gave me all of the clarity I needed to be 100% satisfied with my bus Lakhani today and I have to say I walked away feeling extremely satisfied. Nizar gave me all of the clarity I needed to be 100% satisfied with my business there today. I would recommend anyone to this dealership. It was 100% satisfaction thank you. More

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This dealership is A customer centric place to visit. All the employees are really generous and hard-working. They give you the best price for your old vehicle and a much better deal to buy a new vehicl All the employees are really generous and hard-working. They give you the best price for your old vehicle and a much better deal to buy a new vehicle More

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Awful dealership. Hassan and Nizar were incredibly misogynistic towards me and wasted my time while trying to buy my truck. Do not deal with this sleazy dealership!!! Hassan and Nizar were incredibly misogynistic towards me and wasted my time while trying to buy my truck. Do not deal with this sleazy dealership!!! Go to Jack Carter!!!! More

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Cliff was knowledgeable, honest, and great with communication. Absolute pleasure to work with. Having been in the business myself before I can confidently say that cliff exceeded my expectations in communication. Absolute pleasure to work with. Having been in the business myself before I can confidently say that cliff exceeded my expectations in every way. More

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