Nicole McGowan | Page 3

Customer Service Nicole is absolutely the best! From providing a vehicle with the wish list in a very short amount of time. Which included coming in on her time off st Nicole is absolutely the best! From providing a vehicle with the wish list in a very short amount of time. Which included coming in on her time off staying late, cleaning the vehicle herself. Nicole went well above my expectation. I would certainly recommend Nicole and I would hire her too.... Nicole never once said NO, she always placed myself first was very patient and professional. I would come back and will recommend because of her!! More

by JBRIDGES6 Verified Customer Verified Customer

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New Vehicle Purchase First time dealing with Northstar Ford. Nicole, Sam and Tanya were awesome. Best experience purchasing a vehicle in 10 years. Will definitely retur First time dealing with Northstar Ford. Nicole, Sam and Tanya were awesome. Best experience purchasing a vehicle in 10 years. Will definitely return when we need to replace our next vehicle. More

by MIKE.DEBOLT Verified Customer Verified Customer

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Awesome This is our second Ford we have bought in the last two years. Both times we worked with Nicole McGowan . Very knowledgable , pleasant and fun to wor This is our second Ford we have bought in the last two years. Both times we worked with Nicole McGowan . Very knowledgable , pleasant and fun to work with. I would recommend this dealership and salesperson to everyone. Very friendly and easy to work with. When picking up the vehicle, the young lady took the time to go over each vehicle extensively and said we ever need clarification to call back any time.. More

by JORDMEG Verified Customer Verified Customer

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Still Stress free I have owned many vehicles and paid dearly for them all. But to be truthful experience has taught me and my wife of many years that you pay even more I have owned many vehicles and paid dearly for them all. But to be truthful experience has taught me and my wife of many years that you pay even more with the wrong dealership representing your fine purchase. NorthStar Ford has truly made me feel supported and very comfortable. It has been a pleasure dealing with them in all facets of the business so far. Very professional, very prompt service and super friendly people. Koodoos to management and all the best... More

by Rudy Daum Verified Customer Verified Customer

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New vehicle purchase We had a friendly reception and treated with respect. Nicole M understood our needs and allowed us to test several vehicles that would work for us. Af We had a friendly reception and treated with respect. Nicole M understood our needs and allowed us to test several vehicles that would work for us. After testing and reviewing all the needs we found the vehicle that suited our needs perfectly. More

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Excellent Salesperson Nicole M was very thorough and even though I didn't purchase a vehicle at this time, I would recommend her and Northstar Ford. Very positive experienc Nicole M was very thorough and even though I didn't purchase a vehicle at this time, I would recommend her and Northstar Ford. Very positive experience. Thank you Nicole !! Dave H. More

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purchase of new f150 The dealer was very accommodating and patient with my purchase of my new truck. I was very picky on what one I wanted and North Star was the only dea The dealer was very accommodating and patient with my purchase of my new truck. I was very picky on what one I wanted and North Star was the only dealership in all of western Canada that order it in. Staff always very friendly. My only complaint was the final price. I was given a price over the phone but the price didn't include my discount though my employer. When I arrived the price was adjusted but the savings was only 6 dollars and was never explained clear. I still don't see how my plan only saves 6 dollars vs. someone off the street. I feel that I signed the first price and once they realized that I had a discount they adjusted the dealer discount to match the first price and in the end made more money If this exact truck was at another dealer I would have purchased it there, but they had supply and demand in their favor More

by TF Verified Customer Verified Customer

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18000km service Came in for 18000km service in and out in less than a hour, service department is prompt and service you right away. When they say a hour their bang o Came in for 18000km service in and out in less than a hour, service department is prompt and service you right away. When they say a hour their bang on. More

by RICHARD32 Verified Customer Verified Customer

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Sales support /my salesperson Nicole was very knowledgable about the F150. She took time to show me features of the truck and answer any questions I had regarding t /my salesperson Nicole was very knowledgable about the F150. She took time to show me features of the truck and answer any questions I had regarding the truck More

by RODNEYSJONESS Verified Customer Verified Customer

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Can't Recommend This Group Enough Cannot recommend the service department at this dealership enough. They reviewed a fairly substantial warranty claim that was rejected by another deal Cannot recommend the service department at this dealership enough. They reviewed a fairly substantial warranty claim that was rejected by another dealership and took my vehicle in without any issue. The whole team was fantastic and made every effort to ensure I was looked after from start to finish. There are literally 6 dealerships closer to me than North Star, but I can assure you that they will be my first call for service and sales moving forward. More

by Owen L Verified Customer Verified Customer

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