"Exceptional Customer Service"
- Happy Customer
Neelam is an absolute professional. Not only is she a great communicator and very relatable, she also takes the time to manage your expectations. When she doesn't have the answer, she takes the extra step to get the right one. I find her to be very knowledgeable and always willing to help. What I appreciate the most is that she is a straight shooter and always provides the right amount of advice needed.
"Exemplary - as always"
From the greeting when you first drive in to the comfortable drop-off zone, to the personable, timely service, a perfect experience!
I wish I knew the names of all the staff who helped make this experience so stress-free. Kudos to the greeters in the bay where you drop the car, the staff who do quick jobs like inflate tires, and to all the amiable shuttle drivers!!
Other Employees Tagged:
, I wish I knew their names!!! But, all the greeters in the area where you drive in, all the people who do immediate things like adding air to the tires, and definitely all the shuttle drivers!!!
- Afaq Ahmad
Myself, and my family have had such a great overall experience with Toyota On the Park so far! From our purchase with Jason Banwell, who was so transparent and incredible throughout the entire deal.. to then our wonderful servicing at Service!
First time around Neelam Hashim looked after us, and what a great first welcome! She was kind, smiling, and very genuine. She was quick, and thorough explaining the service, and the service scheduling. The second time around, we had Neelam, and Amanda Boother looking after us. Again, it was such a pleasant experience.
A+ for Toyota On the Park Sales AND service! Thank you.
Afaq Ahmad & Farrakh Aitzaz
"Neelam Hashim Thank you"
I met Neelam for the first time at Toyota on the park service center and she impressed me with excellent customer service with a beautiful smile always on her face while conducting very professionally. She she is very good at her job and focused. She is maintaining the trend of excellent sets of Toyota On The Park Employees and she is contributing to the service department in building very good reputation of Toyota On The Park. I wish her continued success in all coming days. Happy being your first reviewer in journey of your profession.
Thank you Neelam.