"Great Service Team"
Great service team. John, Matthew, Bill, Mat and Addison were all wonderful and accommodating. Bill helped me set up my appointment even though he was in parts, which was very nice.
Excellent service team. They make what is normally an unpleasant situation, a pleasant one... Their technicians are incredible and you can tell everyone enjoys being in the service department.
"Hands Down the Best Service in Ontario!"
I can't say enough about the people at Lockwood Kia. I've switched KIA dealerships a total of 4 times and finally and thankfully found this dealership. Friendly, experienced, funny, and just all around good people found at Lockwood. My Service Advisor Mr. Giulio Michetti,really takes the time to ensure that all of my car and my needs are met as a customer. The former Service Advisor Jake was also awesome but he has since moved over to the selling side--I'm so glad that I found them. I now live in Ottawa and still make the trip back to Oakville because I think their service is stellar and I want my car to be serviced by the best. Cheers and thanks GM Mike DeFreitas, Nicole at Reception, Giulio, Bill, John, Mat,Jacob and the rest of the team for having my back when it comes to my car. See you soon for an oil change! Jennifer
"Queensway The Boyd Group "
Great to work with! They go out of their way to help us find the pieces we need.
Good friendly service and with speedy delivery.
Matt and Bill in parts are always great . they get my parts to me as soon as possible and keep me up to date , thanks
"Excellent to deal with!"
- CSN Golden Triangle, Cambridge
Mat and Bill are always friendly, knowledgeable and very helpful when ordering parts from them. They will go out of their way to make sure we receive our parts on time. A+ service all of the time.
- CARSTAR Kitchener East
Mat and Bill are very courteous, knowledgeable, and helpful. They make ordering parts easy and it's always a pleasure working with them in the parts department.
-CARSTAR Kitchener East team
Have been dealing with Bill for over 2 years. I am very satisfied with his expert knowledge and service consistently delivered. Working in auto body for the last 10 years i have seen varying levels of parts people who i have dealt with and I count Bill among the top.
Best service, and very kind and helpful employees! Good parking and they met all my needs. I will be recommending kia to all my friends and family.