Markus Widmer | Page 4

Purchase and install new summer tires Mike makes sure that he points out any needs we have for our 2 vehicles. He explains our requirements in a way we always understand so we can make an Mike makes sure that he points out any needs we have for our 2 vehicles. He explains our requirements in a way we always understand so we can make an imformed decision. Appointments are made to suit our schedule and he always offers us a drive home and pickup. We have confidence in Mike and feel comfortable dealing with him for all our needs. We find our dealings with all your staff are very friendly. More

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Smooth and Professional. I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We h I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We have had Mercedes SUVs for the last 12 years and love the ongoing improvements in technology and driver experience. More

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Fast,Friendly,and very helpful for an unexpected visit Efficient solution to a computer based problem.Back on the road in thirty minutes.Explained nature of problem to my satisfaction.Helped me to make pho Efficient solution to a computer based problem.Back on the road in thirty minutes.Explained nature of problem to my satisfaction.Helped me to make phone call as I did not have my cell phone available. More

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True Customer Focused Experience Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Wong Sisters and Markus as part of the buying experience for my new Mercedes. This is my third Mercedes and the professionalism, care and customer focus is truly outstanding. Although I was away on business, Rob and Katrina worked with me by phone and email and ensured the deal came together. Stress free. Jeff, Markus and Kristina oversaw the delivery process, answered all of our questions and made us feel appreciated and valued. Thanks again to Rob for personally working with me to find the right Mercedes and putting together a deal that worked for me. More

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Outstanding Customer Care! Markus Widmer really cares about his customers and went beyond the call of duty to ensure we were happy. Professional and courteous! Good to see Mik Markus Widmer really cares about his customers and went beyond the call of duty to ensure we were happy. Professional and courteous! Good to see Mike Maric is following in Markus' footsteps. More

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Markus Widmer and Mike Maric: Fantastic Customer Service My wife and I bought our 2010 E 350 from Mercedes-Benz London and have been very happy with all aspects of the experience; chief among these is dealin My wife and I bought our 2010 E 350 from Mercedes-Benz London and have been very happy with all aspects of the experience; chief among these is dealing with Markus Widmer and Mike Maric, both in the Service Department. I am unable to say enough about the exemplary dedication to excellence and friendliness exhibited by both Markus and Mike. As I tell Mercedes-Benz management whenever I get the chance, if Markus and Mike leave Mercedes-Benz London, we'll follow them both to another operation. If you're looking to establish a great relationship with an excellent Mercedes-Benz Service Manager and his staff, go to Mercedes-Benz London. Simply unparalleled. Douglas Craig More

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Satisfaction We have purchased 2 vehicles through Mercedes-Benz London. Each time we have sought out Tony Yang in sales for assistance. He is always knowledgeabl We have purchased 2 vehicles through Mercedes-Benz London. Each time we have sought out Tony Yang in sales for assistance. He is always knowledgeable and helpful in guiding us through the process of buying a car. It is one of the reasons that we are repeat customers. Katrina Wong guided us through the financial aspects of buying a car. She made it a very comfortable experience for us. We also have been impressed with the service department--Mike Maric and previously Markus Widmer. They have been professional , honest and fair in all our dealings with them. This is why we do not seek service elsewhere. More

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Outstanding Service Department Had one vehicle booked for some warranty work, at the last minute I had another vehicle that needed work done so I asked if I could bring it in instea Had one vehicle booked for some warranty work, at the last minute I had another vehicle that needed work done so I asked if I could bring it in instead. No problem with bringing in my vehicle, and even though it required more work it was still done by 2:30pm. Everyone I deal with on the service counter does an excellent job, it is a well run department. More

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A Professional, Relaxed, Detailed, Transparent Transaction. We recently purchased our second vehicle from London Mercedes Benz a new GLE 450. We have had a long relationship with the dealership service depar We recently purchased our second vehicle from London Mercedes Benz a new GLE 450. We have had a long relationship with the dealership service department and have always been well cared for. Adam Stockie was sincere, patient and professional in our dealing with him. More

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Service Experience Courteous, helpful, informative as well as excellent service It is always a pleasure to deal with MB London. Mike Maric and Markus very helpful as al Courteous, helpful, informative as well as excellent service It is always a pleasure to deal with MB London. Mike Maric and Markus very helpful as always More

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