Mark Peters | Page 15

2015 Yaris SE Had an absolutely great experience buying my new 2015 Toyota Yaris SE from this dealership. From the moment I walked in I was treated very pleasantly Had an absolutely great experience buying my new 2015 Toyota Yaris SE from this dealership. From the moment I walked in I was treated very pleasantly by the staff working at the entrance. Was quickly introduced to Harris, who was not only very knowledgable and friendly, but also did not make me feel pressured into buying a car. When I later returned to purchase the vehicle, he gave me a great deal, and the rest of the people I met all treated me with the same respect and friendliness that Harris had shown me. Very pleased with my experience and my purchase from this dealership! More

Helpful 1

Report | Print

2015 RAV4 Mark, our sales person has now sold us 2 cars in the last month. He is very professional and has a depth of knowledge about the products that impress Mark, our sales person has now sold us 2 cars in the last month. He is very professional and has a depth of knowledge about the products that impressed me. All aspects of the transaction came together smoothly. More

Helpful 1

Report | Print

Totally awesome From the moment we walked in there my family was treated with great customer service. We bought a 2015 sienna Se .With tech package. .sick ride..mike From the moment we walked in there my family was treated with great customer service. We bought a 2015 sienna Se .With tech package. .sick ride..mike & the crew are totally awesome. Best experience ever , I have never been treated so well @ a dealership. I don't think anyone could have better service seriously. More

Helpful 1

Report | Print

Amazing Experience Its all about the people. The people that help me put this deal together were "top tier": knowledgeable, honest, personable and funny at times, overal Its all about the people. The people that help me put this deal together were "top tier": knowledgeable, honest, personable and funny at times, overall a great experience. More

Helpful 1

Report | Print

made buying a car easy. I found the experience quite low key, no pressure, informative and my questions were answered, and the transition between departments was seemless. I I found the experience quite low key, no pressure, informative and my questions were answered, and the transition between departments was seemless. It made buying a car easy and a pleasant experience and it was very time efficient. More

Helpful 1

Report | Print

Best client service in all the years of buying cars. I found everyone went above and beyond. First time in my experience that everything about the vehicle and process was so well explained to me. I found everyone went above and beyond. First time in my experience that everything about the vehicle and process was so well explained to me. More

Helpful 1

Report | Print

A New SUV in our life! Considering my vast experience in purchasing automobiles (my first a 2nd hand 1938 Oldsmobile for $50.00 at age 16) I can without a doubt say that at Considering my vast experience in purchasing automobiles (my first a 2nd hand 1938 Oldsmobile for $50.00 at age 16) I can without a doubt say that at Charlesglen Toyota, the staff made the process of buying, one of my best experiences. Without exception each member of Charlesglen that I made contact with, gave me the impression that they were pleased to see me and wanted to help with supplying me with a new Toyota. Garth. More

Helpful 1

Report | Print

Excellent Sales Staff -- April 16, 2015 We visited Charlesglen Toyota shopping for SUV, Mark Toews approached us as we walked inside the showroom. He was very friendly and professional. We visited Charlesglen Toyota shopping for SUV, Mark Toews approached us as we walked inside the showroom. He was very friendly and professional. He spend time talking to us and introduced the different model of the RAV4. During the test drive he also spend time explaining to us all the features of the RAV 4. He was very detailed and knowledgeable open and honest. It was a pleasure to deal with Mark Toews. When we finally decided to lease the Rav4 AWD XLE we met the financial staff Wil Cheng and Mark Peters the delivery coordinator, who went through our vehicle with us was awesome. Excellent customer service, I would recommend this dealership to my friends. More

Helpful 0

Report | Print

Knowledgable staff We bought a Toyoto Prius for the first time and there was a lot to learn about it's workings as compared to our previous cars. The staff were very kn We bought a Toyoto Prius for the first time and there was a lot to learn about it's workings as compared to our previous cars. The staff were very knowledgable and patient with us for what is a large learning curve. Staff very willing to handle all the details it takes in purchasing a new car. More

Helpful 1

Report | Print

Great interaction with customer from the dealership. Charlesglenn delivered my vehicle timely as planned and have a strong customer relationship. The calls were answered promptly or call back after the c Charlesglenn delivered my vehicle timely as planned and have a strong customer relationship. The calls were answered promptly or call back after the calls initiated. More

Helpful 1

Report | Print