"First time customer happy with quick turn-around"
Made an appointment at 1:30 for some recalls on my 2019 Silverado and was in and out of the dealership in under 1.5 hours.
I am totally thrilled with my car buying experience at Capital. They were so helpful and friendly and the best of all is the great service after the sale. They went out of their way to assist me from start to finish. Far superior service to any other dealership I have ever dealt with. Highly recommended.
"Amazing service. "
Took my 2017 terrain in to ask questions about dash lights dimming. Both staff members were sincerely interested in finding a solution. We left the vehicle and it was washed when we returned. A solution wasn’t found as this seems to be normal but they checked voltage on the battery and fuses. I would recommend this location!!!
"Amazing Service "
The service of this dealership is by far some of the best I’ve seen in years, the staff was friendly, knowledgeable and exceeded all my expectations
Other Employees Tagged:
Chris was really helpful and personable to work with in my car purchase. He was always quick to respond and follow up with me - thanks for everything!
"Definitely a great place to buy a vehicle."
My experience with Capital GMC, their staff and is nothing less than outstanding. Highly recommend this organization, from the moment I walked in they were professional, courteous and very attentive in all aspects.
"Snow Tires didn’t make it to dealership for my app’!"
Kirstin spoke to the Service Manager after discovering that my snow tires were not available at my app’t. I had driven across town on a snowy morning on icy roads for this app’t. She secured permission for the shuttle to drive me back home, pick up the tires from storage, and then pick me up when the care was ready. All this was done efficiently with kindness and courteously with no charge to me. I would like to Thank Kirstin, the Service Manager, and Capital Chevrolet for there exemplary service. I purchased my car from this dealership and have always received great service.
"Above and beyond service "
Kirsten went above and beyond to try and help me with a tire issue I experienced, she took the time to look at all my options and came up with the best solution.
"Maintenance and beyond "
- CJ O'Donnell
Brought my newly purchased 12 cruze in for a transmission fluid service... was advised there was a campaign on a water pump issue which Kirstin advised me could be addressed same day and under warranty.... they also found a few other gremlins and took care of those for me. My expectations were exceeded at every point in my experience with this service center and Kirstin was fair and communicative. She is a real asset to Capital. I didn't get the service managers name or the technician that also came to speak to me during the service.. but they should receive commendations for their great communication.
Friendly, authentic, no-nonsense, honest, efficient, at all stages of buying process. Phil Buller was helpful and informative on the phone, email and especially in person. No surprises, just great communication.