Kevin was friendly, helpful, flexible and easy to work with. He listened closely to our needs, wants, and don't-wants, and then was able to lead us in the right direction. He wasn't pushy, let us take our time looking at things and trying them out, and then was efficient and experienced when we had made a decision. He got us great deals on our trade ins, and made the entire process as simple and fast as possible. Cheryl made us feel at home, and like long time friends, with exceptional customer service and down-to-earth advice from the financial side of things. As someone who knows nothing about vehicles, I appreciated the time and energy both of them took with me to ensure they understood my needs, and we're providing me with the best product for the best financial investment. I've had my new vehicle a week and love it just as much as they said I would. I would highly recommend Kevin and his associates at Big Barrie Ford, and after having less than satisfactory experiences at other Ford dealerships in the area, am greatly thankful for their kindness and expertise.
Other Employees Tagged:
"Excellent Dealer-Great Salesman-Easiest Automobile Purchase "
- Happy Owner
Upon my first entry into the dealership there was a sense of professionalism. We discussed my needs and after a test drive, I left. Upon a follow-up phone call I had changed my budget and needs. I relayed my new budget and needs to Kevin and he asked if he could check a vehicle that just came in that may fit. Within the 15 minutes he returned the call, shared the information and recommended coming by the next day. Living over 2 hours away, it was his knowledge and understanding of my needs that made us take the drive over to Barrie. We liked the vehicle, worked the sale and came to an agreement. We are extremely happy with our new truck and would not hesitate dealing with Kevin and dealership in the future and recommend to all we know.
"First time buyers, wonderful experience"
My husband and I thoroughly enjoyed our experience at Barrie Ford. We dealt with Kevin, and he was so friendly and easy to work with. He was very mindful of our budget, wants and dislikes, gave us several options and found us the perfect vehicle for our growing family; we felt very comfortable and it was an absolute pleasure to work with him! We would definitely recommend him, and Barrie Ford, to anyone looking to purchase a new car.
- Wayne & Liz
After two terrible experiences with other dealerships we ended up at Barrie Ford where Kevin and Sue Potter put us in a brand new Escape with every bell and whistle we were looking for, even though it was the end of the model year. Since then their follow up and ongoing service has been outstanding. We feel like part of the family!
""Wonderful people to work with""
I have been dealing with Barrie Ford since about 2000. I have either bought or leased 6 vehicles and was very pleased with all my experiences with the Barrie Ford team. Any time I needed service it was always a good experience. They always followed up afterwards to make sure I was happy with the service. I always dealt with Kevin Potter for each vehicle I got and was never disappointed with my choice. He made sure that I understood everything about my new vehicle before I left the car lot.
Sue Potter was the finance manager I also dealt with each time and she also made sure that each transaction was well explained and that I was happy with the deal. I would greatly recommend this dealership and these two very helpful and knowledgeable individuals if you are considering getting a new or used vehicle in the near future.
I have been dealing with Barrie Ford since 2002. The service I have received from Kevin Potter has been excellent. Before I got my car, Kevin Potter went through the whole car and showed me where everything was located on the car and answered all my questions. I have gone back to Kevin over and over and I'm currently on my fourth leased car.
Susan Potter was an excellent business manager, she explained everything about warranties, insurances, rust proofing and is very professional and welcoming.
We will continue to come to Barrie Ford for all our car needs.
"The Only Dealership To Go To"
I am completely satisfied with the purchase of my new EDGE. Right from the start, dealing with Kevin Potter in Sales and Susan Potter in Financing, they both made sure that I was buying the right vehicle and warranty package that suits my day-to-day needs.
I would highly recommend Kevin and Susan when considering a new (or used) vehicle.
"Best service hands down!"
This dealership was unlike any other I've dealt with in the past. Staff were very knowledgable, approachable, accommodating, and extremely helpful! Kevin Potter spent lots of time with us, helping us find a car that fit what we were looking for, he went way above and beyond for us! Sonya was also so friendly, and worked very hard to get us financed, she's the best at what she does! We are definitely new loyal customers of Barrie Ford!
"In a league of their own!!!"
I have dealt with this dealership since I bought my very first car over 15 years ago and I continue to be amazed at their service. Everyone from the lot to the sales team to the business managers and back to the service department provide their customers old and new with an unparalleled experience... Thank you Barrie Ford for your continued excellence and your attention to detail...