Jure Rossini | Page 3

Great experience A big thank you to Doug McCarthy and the staff at Toyota On the Park for making our experience of buying our new Prius Prime so pressure free. Actuall A big thank you to Doug McCarthy and the staff at Toyota On the Park for making our experience of buying our new Prius Prime so pressure free. Actually went in looking to buy a Rav4 and, although we enjoyed the test drive of that car, I saw the Prime in the car bay and immediately fell for it. Doug was very patient and did not pressure us into buying the Rav4. Test drove the Prime and a couple of days later we went back and made all the arrangements seamlessly to buy it. The financial manager did not try to upsell us on anything and just laid out the options and let us decide. Great staff...great car. Thanks again Doug. More

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Customer service and approach is a big headache!! This maybe a slightly long post but its imperative that i put it out for others to read and take into account before taking a decision in the future. This maybe a slightly long post but its imperative that i put it out for others to read and take into account before taking a decision in the future. My inlaws leased a Toyota Corolla LE 2015 from the Toyota On The Park dealer and things went fine up until they had an accident on the highway and immediately proceeded to get in touch wid the Road Side Assistance company to carry the necessary procedures. They never realized that its going to be a vicious spiral of pointless hope and headache. Departments did not seem to have a cohesive system of communication amongst themselves and they conveniently ignored to communicate with my inlaws, esp when it was a wrongdoing done on their part. The worst part is the highly offensive and rude attitude of management in dealing with customers in such situations. Yelling at them, banging his office door shut and passing derogatory remarks based on one's religion and things like "you wont get a penny from here" is beyond comprehension. I hate to take names but their so-called sales and management team comprising of Mr Chris, Ms Elaina and Mr Jure dealt with my in laws case in the most unprofessional manner. They learnt their lesson the hard way and vowed not to do any sort of business with this dealership in the future. They chose to get their next cars from Nissan and Mazda and are extremely satisfied, esp with their customer service and always-ready-to-help attitude of both dealerships. I strongly hope and wish that a) Toyota On The Park undergoes some serious changes in their management and customer service approach and b) no one goes through this ordeal with them again! More

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Customer service excellence Great customer service ,When I asked Jure about a rap for my 4 Runner he responded with an excellent company. Any time I have questions no matter how Great customer service ,When I asked Jure about a rap for my 4 Runner he responded with an excellent company. Any time I have questions no matter how small he always responds. Thank you. M Keating More

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pleasantly surprised! I had been dreading the car purchase process. I met Mahad Mofrad through the dealership's internet sales. His response was extremely quick. I found I had been dreading the car purchase process. I met Mahad Mofrad through the dealership's internet sales. His response was extremely quick. I found Mahad extremely pleasant, friendly, trustworthy, professional, respectful, genuine and committed to making the customer happy. The whole car purchase process was surprisingly pleasant. From the entire staff at Toyota on the Park that I had encountered, everyone seemed happy to work there and committed to providing an excellent customer experience. In fact, Mahad and his colleagues (Anastasia, Alisha and Jure) have exceeded my expectations. thank you! More

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Great place to buy a new car! Excellent service from Jure and Tony Khoury. We knew what we wanted going in and they delivered exactly what we were looking for and at the best pric Excellent service from Jure and Tony Khoury. We knew what we wanted going in and they delivered exactly what we were looking for and at the best price. Before buying earlier this month, we had conversations with two other dealers, but neither came close to Toyota on the Park in addressing our questions/concerns. More

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Pleasant Experience with Peter D'Costa My fiance and I had a pleasant experience at this dealership with Peter D'Costa. We were in the market to get my mother in law a new car, but really h My fiance and I had a pleasant experience at this dealership with Peter D'Costa. We were in the market to get my mother in law a new car, but really had no intentions of signing a deal that day. However, Peter made everything very smooth and easy that we HAD to! Starting from the test drive, negotiating numbers and to the delivery process. We were both impressed with his professionalism, patience and attention to detail. Whenever I texted him with a question, he responded in a prompt and polite manner. I also appreciated that he took the time to explain every little feature on the Corolla to my mother in law! I would definitely refer him to my friends and family! Also, Jure Rossini was the light in the room at the dealership! He was super inviting and friendly to all guests. Thank you Peter and Jure for your excellent services! More

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Exceptional pricing and service Great place to buy a Toyota. They have so many models in stock and going through the paperwork is a breeze. I was there for less than 90 minutes and g Great place to buy a Toyota. They have so many models in stock and going through the paperwork is a breeze. I was there for less than 90 minutes and got everything done. Just had to go again the NEXT DAY to pick up the car. Jure and Tony are an amazing team. They will give you an amazing deal on the car. TIP: Ask to speak to one of them. More

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New Vehicle Purchase The whole sales experience was amazing. I got the best price out of 3 different dealerships Jure and Jeff were super friendly and easy to work with. The whole sales experience was amazing. I got the best price out of 3 different dealerships Jure and Jeff were super friendly and easy to work with. More

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My favourite dealership This dealership is friendly, knowledgeable, very efficient, and gets the work done on time. Very convenient location, spacious, with a lounge where This dealership is friendly, knowledgeable, very efficient, and gets the work done on time. Very convenient location, spacious, with a lounge where you can buy food, and access free Wi Fi while you wait. Free coffee. Great atmosphere. Friendly staff. Shuttle service from and to dealership while waiting for service to be done. More

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Excellent all round experience This was the first car I ever purchased, and the prospect of dealing with a salesperson that may or may not tell me the whole truth was daunting to sa This was the first car I ever purchased, and the prospect of dealing with a salesperson that may or may not tell me the whole truth was daunting to say the least. However everyone that I dealt with was quick to address my concerns, and ensure that I was choosing the best option for myself both financially and personally. Conrad was very transparent, and helped explain to me the process of setting up my finances and where my money was going. Andray gave me a thorough and professional run down of the car and the differences between the models. The manager Jure went out of his way to make sure I understood how my contract would work, and that my experience purchasing a car was as easy as possible (he even gave me a ride to the dealership which saved me hours on transit). I have owned my new Corolla for over a week now, and I am very satisfied with both it and the service I received. I would highly recommend this dealership to anyone in the area looking to purchase a Toyota! More

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