Juan Orozco | Page 14

Excellent customer service I have been taking my vehicles to Budds in Oakville Ontario for the last four years . I first met Juan when he worked in the drive thru . He was alway I have been taking my vehicles to Budds in Oakville Ontario for the last four years . I first met Juan when he worked in the drive thru . He was always super helpful and friendly .He then moved into the customer service department where I no doubt followed.😊 He has always went above and beyond to accommodate and help me with whatever problem I have had . I have been a manager in the past for over 15 years in the retail sector and know excellent customer service when I receive it . Juan is absolutely amazing and a joy to deal with 😊 I would give him more than 5 ?? if I could . More

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Great proactive service! This is one of many positive experiences I have had dealing with the service department at Budd's and in particular the service advisor Juan Orozco. I This is one of many positive experiences I have had dealing with the service department at Budd's and in particular the service advisor Juan Orozco. In this case I had a 'low tire pressure' message and took the vehicle into Budd's for service. The tire had a nail puncture and ultimately had to be replaced. I had forgotten that I had purchased warranty coverage for the tires but Juan, on his own initiative, remebered this and confirmed that I had replacement coverage! This was great news and without Juan's help I wouldn't have been able to take advantage of it. More

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Excellent Service to my Cadillac We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arrang We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arranged and the job was completed earlier that predicted. Thanks! More

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Great service! I recently had my car serviced and realized I haven't commended the Budd's Chevrolet team for all their assistance in purchasing a new vehicle so I wi I recently had my car serviced and realized I haven't commended the Budd's Chevrolet team for all their assistance in purchasing a new vehicle so I will write a long one! I was having issues with my old car and Juan, who is not only knowledgeable but also amazing, did not hesitate when asked to give an honest opinion regarding my car situation. He introduced me to his colleague Kathryn who was also so helpful, amazing and assisted me find a newer and reliable vehicle. I felt so comfortable having her help me that it didn't even feel like a sale! Rob was great as well! He assisted me in finding a lender for my new vehicle. If you're looking for a dealership where you get the best service and won't let feel like you're anything less - from service to sales to finance.. Look no further, Budd's Chev is your bet! I can't stress how thankful I am that I purchased my car from them. They have been nothing but awesome throughly! Last week, I was due for my first service and yet again, I received the same level of service as my previous visits. Juan was so helpful and though It was busy in service, he even took the time out to answer all my questions I had regarding my new vehicle and even told me that any time I have a question, to just give him a call. Nowadays, you don't get that level of service from just anywhere. He was even able to have one of my car issues fixed on the same day! Kudos to the Budd's Chev team! You guys are amazing! More

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Fantastic service Brought in my car for repair and found out what true customer service is about. Not only did the repair get made on time but the service staff went a Brought in my car for repair and found out what true customer service is about. Not only did the repair get made on time but the service staff went above and beyond to ensure I was completely satisfied with the results. More

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Excellent service. I have no words for explain how great is the level of service at Budd’s Chevrolet in Oakville. The service team provide and excellent job. I have no words for explain how great is the level of service at Budd’s Chevrolet in Oakville. The service team provide and excellent job. More

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Excellent Service I have been a customer at Budds (formerly Kerr Cadillac) for over 20 years and have always received excellent service for my vehicles. Shane Maginnis I have been a customer at Budds (formerly Kerr Cadillac) for over 20 years and have always received excellent service for my vehicles. Shane Maginnis, the Service Manager is terrifc, amazing customer service skills and makes you feel like a special customer. The other service reps have also been great. Brenda More

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Fast In, Fast Out, No Charge The engine light was on, so I made an appt. They took the car right away, and found the problem (a part completely unknown to me), which was under wa The engine light was on, so I made an appt. They took the car right away, and found the problem (a part completely unknown to me), which was under warranty. In, out, car washed, less than an hour. Perfect. More

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A Great place to have your car serviced I have been going to Budds' to get my cars serviced for a number of years now. Without fail, I receive a warm welcome from a most courteous staff who I have been going to Budds' to get my cars serviced for a number of years now. Without fail, I receive a warm welcome from a most courteous staff who will go to any length to ensure my total service satisfaction. A special note of thanks to Juan, Jason and Shane at the service desks, and to George in the shop, for outstanding service. Andre Archer More

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Always a pleasure The service department is always super helpful Shane, Juan and everyone in the department are always courteous, helpful and very knowledgeable. This i The service department is always super helpful Shane, Juan and everyone in the department are always courteous, helpful and very knowledgeable. This is the best service department I have ever had the pleasure to deal with. More

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