Juan Orozco | Page 15
Service Consultant
Budds' Chevrolet Cadillac Buick GMC
410 South Service Road West
Oakville, ON L6K 2H4
176 Reviews
Write a ReviewDealership Experience
12 yrs, 10 mos
Industry Experience
12 yrs, 10 mos
Languages Spoken
English
Spanish
Employee Video
176 Reviews of Juan Orozco
September 30, 2016
Great Service! I called last minute for a car fix and they took my car into the shop right away. I didn't have to wait long before they were done servicing my car. I I called last minute for a car fix and they took my car into the shop right away. I didn't have to wait long before they were done servicing my car. I was also informed of the warranty I had on my car which I wasn't aware of since I had bought it used at a different dealership. Overall, it was a great experience which couldn't have gone any better! More
September 28, 2016
Great customer service! Big Thanks Kathryn Flynn and Rob Powell - at Budd's for their great customer service in getting us into another GMC product. Been with GMC for almost Big Thanks Kathryn Flynn and Rob Powell - at Budd's for their great customer service in getting us into another GMC product. Been with GMC for almost 20 years. Although I had purchased my last two Caddies with another dealer I'd had them serviced at Budd's in Oakville - great service team there with Jim, Juan and Caitlin - big two-thumbs up to them - always made my service visits pleasant. Decided to turn to Budd's this time for my new car. Budd's helped me out and went the extra 100 miles to make things work Thanks! More
Other Employees Tagged: Kathryn Flynn, Rob Powell, Caitlin McLeod , Kim Irving, Jim Treen
September 22, 2016
New Camero purchase I have used Budds for my servicing fir a while now and have always had top class service from Juan. Because of this, i decided to buy my new car ther I have used Budds for my servicing fir a while now and have always had top class service from Juan. Because of this, i decided to buy my new car there too. Michele was very friendly and efficient when organizing my test drive and Bill in sales looked after me really well through the purchase, even arranging some great custom striping for the car. Thanks to all involved. More
Other Employees Tagged: Rob Powell, Bill Coombe
September 09, 2016
BeVerly provided amazing customer service My Family and I have purchased 3 vehicles from Bev it was a fantastic experience !! The entire staff and service follow through on all their promises. My Family and I have purchased 3 vehicles from Bev it was a fantastic experience !! The entire staff and service follow through on all their promises. I have recommended Beverly and Budds to all my friends. That also have bought their new cars there and have had the same experience. !! More
Other Employees Tagged: Shane Maginnis, Beverly Watt, Bousay
August 16, 2016
Excellent customer service I have been taking my vehicles to Budds in Oakville Ontario for the last four years . I first met Juan when he worked in the drive thru . He was alway I have been taking my vehicles to Budds in Oakville Ontario for the last four years . I first met Juan when he worked in the drive thru . He was always super helpful and friendly .He then moved into the customer service department where I no doubt followed.😊 He has always went above and beyond to accommodate and help me with whatever problem I have had . I have been a manager in the past for over 15 years in the retail sector and know excellent customer service when I receive it . Juan is absolutely amazing and a joy to deal with 😊 I would give him more than 5 ?? if I could . More
Other Employees Tagged: Shane Maginnis
August 04, 2016
Great proactive service! This is one of many positive experiences I have had dealing with the service department at Budd's and in particular the service advisor Juan Orozco. I This is one of many positive experiences I have had dealing with the service department at Budd's and in particular the service advisor Juan Orozco. In this case I had a 'low tire pressure' message and took the vehicle into Budd's for service. The tire had a nail puncture and ultimately had to be replaced. I had forgotten that I had purchased warranty coverage for the tires but Juan, on his own initiative, remebered this and confirmed that I had replacement coverage! This was great news and without Juan's help I wouldn't have been able to take advantage of it. More
Other Employees Tagged: Shane Maginnis
July 14, 2016
Excellent Service to my Cadillac We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arrang We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arranged and the job was completed earlier that predicted. Thanks! More
Other Employees Tagged: Jason Corrigan
July 13, 2016
Great service! I recently had my car serviced and realized I haven't commended the Budd's Chevrolet team for all their assistance in purchasing a new vehicle so I wi I recently had my car serviced and realized I haven't commended the Budd's Chevrolet team for all their assistance in purchasing a new vehicle so I will write a long one! I was having issues with my old car and Juan, who is not only knowledgeable but also amazing, did not hesitate when asked to give an honest opinion regarding my car situation. He introduced me to his colleague Kathryn who was also so helpful, amazing and assisted me find a newer and reliable vehicle. I felt so comfortable having her help me that it didn't even feel like a sale! Rob was great as well! He assisted me in finding a lender for my new vehicle. If you're looking for a dealership where you get the best service and won't let feel like you're anything less - from service to sales to finance.. Look no further, Budd's Chev is your bet! I can't stress how thankful I am that I purchased my car from them. They have been nothing but awesome throughly! Last week, I was due for my first service and yet again, I received the same level of service as my previous visits. Juan was so helpful and though It was busy in service, he even took the time out to answer all my questions I had regarding my new vehicle and even told me that any time I have a question, to just give him a call. Nowadays, you don't get that level of service from just anywhere. He was even able to have one of my car issues fixed on the same day! Kudos to the Budd's Chev team! You guys are amazing! More
Other Employees Tagged: Kathryn Flynn, Rob Powell
July 12, 2016
Fantastic service Brought in my car for repair and found out what true customer service is about. Not only did the repair get made on time but the service staff went a Brought in my car for repair and found out what true customer service is about. Not only did the repair get made on time but the service staff went above and beyond to ensure I was completely satisfied with the results. More
Other Employees Tagged: tech 81
July 06, 2016
Excellent service. I have no words for explain how great is the level of service at Budd’s Chevrolet in Oakville. The service team provide and excellent job. I have no words for explain how great is the level of service at Budd’s Chevrolet in Oakville. The service team provide and excellent job. More
Other Employees Tagged: Jennifer Harrald , Sean Dick, Shane Maginnis

