Jason DeFelice | Page 41

You the man! Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought to his attention whether big or small are recorded on work order and resolved in an equitable manner. More

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Definitely customer service dedicated. We bought our Toyota Sienna at this dealership and continue to take it there for all service work. When I go in I always wait to talk to Jason DeFeli We bought our Toyota Sienna at this dealership and continue to take it there for all service work. When I go in I always wait to talk to Jason DeFelice. He tells me all my options, and does all he can to help me get the best service for the money. He makes sure the van is ready when I need it back, and the problem is always fixed, unlike another service advisor I had. She was very impersonal and the van took longer to be fixed than she said and I wasn't happy with the results. Jason always makes sure it is done right! More

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Good Dealership From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. More

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Excellant service I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friend I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friendliness, professionalism and honesty of everyone I met. Plus the free coffee is a bonus! More

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great service Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can alw Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can always trust the work I get done here, and never worry about my car on the road in between service appointments. Thank you Jason and Mike! More

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Great Vehicle Maintenance Firis Shari and his boss Jason Defelice are fantastic at customer service. I'll say it again! Firis Shari and his boss Jason Defelice are fantastic at Firis Shari and his boss Jason Defelice are fantastic at customer service. I'll say it again! Firis Shari and his boss Jason Defelice are fantastic at customer service. More

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Best dealership I am on my 4th Toyota vehicle and I have always been very pleased with sales and service. In sales I dealt with Ken Yates and found him to be easy to I am on my 4th Toyota vehicle and I have always been very pleased with sales and service. In sales I dealt with Ken Yates and found him to be easy to work with. The service department is great and I would highly recommend it. More

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Trusting Partnership We have had our vehicles serviced there for over five years. The staff members are knowledgeable, friendly and take the time to go over issues, recomm We have had our vehicles serviced there for over five years. The staff members are knowledgeable, friendly and take the time to go over issues, recommendations and costs to ensure the customer is fully aware and informed. Even though we are out of town clients, we choose to have our vehicles serviced there because of the positive experiences and trust that we have developed over the years. We purchased our Camry Hybrid and Highlander there. A couple of individuals we have been working with on a number of occasions are Mike Minarsky and Jason DeFelice. They and the rest of the staff understand what customer satisfaction and support should be. Truly appreciated! The coffee and food staff make the stay even more comfortable. More

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Very good service Me and my wife service both of our vehicles at Toyota Town. The service has been excellent. Service advisor Jason DeFelice has been very helpful and p Me and my wife service both of our vehicles at Toyota Town. The service has been excellent. Service advisor Jason DeFelice has been very helpful and professional. The facility is clean and welcoming. More

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wonderful I would like to express my extreme satisfaction over the last 15 years of dealing with Toyota town,especially to Ken Yates who is a wonderful salesman I would like to express my extreme satisfaction over the last 15 years of dealing with Toyota town,especially to Ken Yates who is a wonderful salesman and friend.He has treated my family and I in a very honest and kind way,always willing to please.He has looked after us Through the years and would and have recommended him to my friends and extended family Toyota should be very proud to have people like Ken Yates representing them Keep up the good work More

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