Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 40

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

October 05, 2018

Dealership Rating
Employee Rating

Great service... as usual! Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has v More

by Enzo Barberi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini , Joe Moniz

October 03, 2018

Dealership Rating
Employee Rating

Sales Associate I have leased 4 cars now from Sylvia Donovan.I been so impressed with her helpfulness and curitosy.She really takes the time to talk to you and also s More

by Chris29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan, Janine Feenstra

September 26, 2018

Dealership Rating
Employee Rating

Outstanding as always A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service More

by nosseili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2018

Dealership Rating
Employee Rating

Excellent service Excellent, knowledgeable, personable service from Shawn Longworth. He met with us several times to discuss used or new purchase, outlining pros and More

by mily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Longworth , Robert Dako

September 06, 2018

Dealership Rating
Employee Rating

ToyotaTown - the Best in London I bought a RAV4 from Sylvia Donavan last year. Love the vehicle, love the service and love how I am made welcome with every visit. I have been dealin More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Sylvia Donovan, Todd Servant , Shelby Chisholm, Andre de Coning, Nicole Levasseur, Kevin Swan

November 10, 2016

Dealership Rating
Employee Rating

ToyotaTown service. We have been a customers of ToyotaTown for now over 14 years . We bought our Sienna van in July of 2002 and it has indeed proven to be a very good pur More

by Paul0630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Servant , Shelby Chisholm, Robert Dako, Jen Kolyn, Amanda Krug, Mike Minarsky

Dec 16, 2016

ToyotaTown responded

Hi Paul, thank you for writing us a review. The team at ToyotaTown relies on feedback from customers like yourself and we appreciate you taking the time to let us know your thoughts. If you have any additional questions or comments for us, please don't hesitate to contact us. We hope to see you back again, and most importantly: we hope you keep loving your Toyota!

November 09, 2016

Dealership Rating
Employee Rating

Rob Dako Rob has one purpose in his work at Toyota Town, that being customer's rep in all matters of service. He is a valuable source for service suggestions f More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Dako, Ed Dodich

Dec 16, 2016

ToyotaTown responded

Hi Tom, thank you for writing us a review. Feedback from customers like yourself is very important to the ToyotaTown team as it lets us know how we are performing, and we appreciate you taking your time to do so. We hope to see you back in the future. All the best from our team!

October 15, 2016

Dealership Rating
Employee Rating

Staying Power I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially More

by Lisa, Toyota since 1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Ken Yates, Todd Servant , Andre de Coning, Corey Joudry, Firis Sharif

April 27, 2016

Dealership Rating
Employee Rating

Very pleasant JasondeFelice and the entire team at ToyotaTown have once again exceeded my expectations. They are always so friendly and helpful and go out of their More

by Lee car girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 12, 2016

Dealership Rating
Employee Rating

Baz was great he found the right unit for me. Thank you.. This my second purchase in less than year.All went well.l would recommend tayotatown to any of my friends.Baz thank you the experience More

by Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Baz Afara

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