Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
Maltese
426 Reviews
Write a Review426 Reviews of Jason DeFelice
October 05, 2018
Great service... as usual! Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has v Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has very good Quality Control procedures in place, and consistently delivers exceptional service. More
Other Employees Tagged: John Rossini , Joe Moniz
October 03, 2018
Sales Associate I have leased 4 cars now from Sylvia Donovan.I been so impressed with her helpfulness and curitosy.She really takes the time to talk to you and also s I have leased 4 cars now from Sylvia Donovan.I been so impressed with her helpfulness and curitosy.She really takes the time to talk to you and also searches for the best deals.i will continue to go to her in the future. More
Other Employees Tagged: Sylvia Donovan, Janine Feenstra
September 26, 2018
Outstanding as always A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service needed for my vehicle. Thank you Jason and thank you ToyotaTown for employing capable staff such Jason DeFelice. Also thank you to shuttle driver Gord for his service today . More
September 15, 2018
Excellent service Excellent, knowledgeable, personable service from Shawn Longworth. He met with us several times to discuss used or new purchase, outlining pros and Excellent, knowledgeable, personable service from Shawn Longworth. He met with us several times to discuss used or new purchase, outlining pros and cons of both. Robert Dako in service provides competent, friendly service and we seek him out for our servicing needs and advice. More
Other Employees Tagged: Shawn Longworth , Robert Dako
September 06, 2018
ToyotaTown - the Best in London I bought a RAV4 from Sylvia Donavan last year. Love the vehicle, love the service and love how I am made welcome with every visit. I have been dealin I bought a RAV4 from Sylvia Donavan last year. Love the vehicle, love the service and love how I am made welcome with every visit. I have been dealing with ToyotaTown since 1975 and keep back for the reasons mentioned. More
Other Employees Tagged: John Rossini, Sylvia Donovan, Todd Servant , Shelby Chisholm, Andre de Coning, Nicole Levasseur, Kevin Swan
November 10, 2016
ToyotaTown service. We have been a customers of ToyotaTown for now over 14 years . We bought our Sienna van in July of 2002 and it has indeed proven to be a very good pur We have been a customers of ToyotaTown for now over 14 years . We bought our Sienna van in July of 2002 and it has indeed proven to be a very good purchase . We have always brought our vehicle back to ToyotaTown for all the services and necessary repairs that were required to keep us safely on the road. We have found the service department to be very helpful and honest and they have always been willing to go the extra step or two to help us with our concerns. On this visit and the one previous we were assisted by Amanda Krug. Amanda did an excellent job keeping us informed and as well she listened to and very much helped us address our specific needs. Thank You Amanda. Below we have also noted all the service representatives that over the years have aided us so well . This is the first time that we have been given the opportunity to do so and we would like to recognize them all for their service and dedication. Thank You Everyone! If we have missed acknowledging someone in that list who has helped us then please know that we are very sorry to have done so. We are very happy to have chosen a Toyota for our vehicle and we are very pleased that we got that Toyota from ToyotaTown. More
Other Employees Tagged: Todd Servant , Shelby Chisholm, Robert Dako, Jen Kolyn, Amanda Krug, Mike Minarsky
November 09, 2016
Rob Dako Rob has one purpose in his work at Toyota Town, that being customer's rep in all matters of service. He is a valuable source for service suggestions f Rob has one purpose in his work at Toyota Town, that being customer's rep in all matters of service. He is a valuable source for service suggestions for the customer rather than just the Company. He responds with continuous updates on repairs so there are no surprises. Kudos to Toyota Town for employees such as he!!! More
Other Employees Tagged: Robert Dako, Ed Dodich
October 15, 2016
Staying Power I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially, I felt when the dealership expanded to the larger location, it had lost the personal touch, however, I believe they have worked hard to continue their excellent customer service. Another point to note is, there are several employees still with this dealership that were there when I bought my first Toyota, including my sales rep! I think that says something about the company. Lisa More
Other Employees Tagged: John Rossini, Ken Yates, Todd Servant , Andre de Coning, Corey Joudry, Firis Sharif
April 27, 2016
Very pleasant JasondeFelice and the entire team at ToyotaTown have once again exceeded my expectations. They are always so friendly and helpful and go out of their JasondeFelice and the entire team at ToyotaTown have once again exceeded my expectations. They are always so friendly and helpful and go out of their way to make sure you are looked after in every way. They continue to deliver exceptional service, competitive pricing and convenience .i would highly recommend JasondeFelice and the entire team! More
April 12, 2016
Baz was great he found the right unit for me. Thank you.. This my second purchase in less than year.All went well.l would recommend tayotatown to any of my friends.Baz thank you the experience This my second purchase in less than year.All went well.l would recommend tayotatown to any of my friends.Baz thank you the experience More
Other Employees Tagged: Baz Afara

