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Jason DeFelice
433 Reviews
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
433 Reviews
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433 Reviews of Jason DeFelice
February 06, 2019
Great experience The advisor was Firis Sharif. He guided me throughout the visit. He explained in detail the multiple repairs that were needed on my car . Great commun The advisor was Firis Sharif. He guided me throughout the visit. He explained in detail the multiple repairs that were needed on my car . Great communicator, great guy! More
by Digger
Other Employees Tagged: Firis Sharif
January 24, 2019
Expert repairs and maintenance advice, highly recommended! 20 years + of excellent service on my 1998 Toyota Rav4, which to this day runs like new (actually better with some performance parts, TRD, Porterfield 20 years + of excellent service on my 1998 Toyota Rav4, which to this day runs like new (actually better with some performance parts, TRD, Porterfield Racing, UltraRacing Braces, etc, many dealer installed at ToyotaTown!). Highly trusted. More
by Enzo Barberi
Other Employees Tagged: John Rossini , Joe Moniz, Scott Howe
January 24, 2019
Excellent service Thank you Jason for excellent service for both of my vehicles . Hope the issue with Prius is resolved and the corolla runs perfect after doing softwar Thank you Jason for excellent service for both of my vehicles . Hope the issue with Prius is resolved and the corolla runs perfect after doing software update. More
by Syed
January 14, 2019
Regular Oil Change Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 min Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 minutes quicker than that. Jason was a pleasure to deal with, I'd be very happy if he were the person I dealt with on each visit. Tom More
by Tom London
Other Employees Tagged: John Rossini
November 04, 2018
Great people with great professional services. Just want to say that I have been serviced at this location for all my toyota vehicles. Great people with big heart. Very professional services. Thank Just want to say that I have been serviced at this location for all my toyota vehicles. Great people with big heart. Very professional services. Thank you, Toyotatown! More
by John Z.
Other Employees Tagged: Firis Sharif
October 28, 2018
Excellent! Very friendly, knowledgeable, all around good guys. In 13yrs I have had no problems with either or my Toyota vehicles. I have recommended Toyota's ser Very friendly, knowledgeable, all around good guys. In 13yrs I have had no problems with either or my Toyota vehicles. I have recommended Toyota's service department to several of my friends and feel confident in continuing to do so. More
by Patsy
Other Employees Tagged: Robert Dako, Mike Minarsky
October 15, 2018
Recent service Very glad that Jason Defelice is back at Toyotatown. Can be confident that my vehicles are serviced as needed without any upselling!. Ask for Jason at Very glad that Jason Defelice is back at Toyotatown. Can be confident that my vehicles are serviced as needed without any upselling!. Ask for Jason at your next service More
by Cg9001
October 05, 2018
Great service... as usual! Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has v Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has very good Quality Control procedures in place, and consistently delivers exceptional service. More
by Enzo Barberi
Other Employees Tagged: John Rossini , Joe Moniz
October 03, 2018
Sales Associate I have leased 4 cars now from Sylvia Donovan.I been so impressed with her helpfulness and curitosy.She really takes the time to talk to you and also s I have leased 4 cars now from Sylvia Donovan.I been so impressed with her helpfulness and curitosy.She really takes the time to talk to you and also searches for the best deals.i will continue to go to her in the future. More
by Chris29
Other Employees Tagged: Sylvia Donovan, Janine Feenstra
September 26, 2018
Outstanding as always A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service needed for my vehicle. Thank you Jason and thank you ToyotaTown for employing capable staff such Jason DeFelice. Also thank you to shuttle driver Gord for his service today . More
by nosseili
