Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
21 yrs, 2 mos
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
Maltese
371 Reviews
Write a Review371 Reviews of Jason DeFelice
February 16, 2016
Great Vehicle Maintenance Firis Shari and his boss Jason Defelice are fantastic at customer service. I'll say it again! Firis Shari and his boss Jason Defelice are fantastic at Firis Shari and his boss Jason Defelice are fantastic at customer service. I'll say it again! Firis Shari and his boss Jason Defelice are fantastic at customer service. More
Other Employees Tagged: Firis Sharif
February 10, 2016
Trusting Partnership We have had our vehicles serviced there for over five years. The staff members are knowledgeable, friendly and take the time to go over issues, recomm We have had our vehicles serviced there for over five years. The staff members are knowledgeable, friendly and take the time to go over issues, recommendations and costs to ensure the customer is fully aware and informed. Even though we are out of town clients, we choose to have our vehicles serviced there because of the positive experiences and trust that we have developed over the years. We purchased our Camry Hybrid and Highlander there. A couple of individuals we have been working with on a number of occasions are Mike Minarsky and Jason DeFelice. They and the rest of the staff understand what customer satisfaction and support should be. Truly appreciated! The coffee and food staff make the stay even more comfortable. More
Other Employees Tagged: Mike Minarsky
February 10, 2016
Best dealership I am on my 4th Toyota vehicle and I have always been very pleased with sales and service. In sales I dealt with Ken Yates and found him to be easy to I am on my 4th Toyota vehicle and I have always been very pleased with sales and service. In sales I dealt with Ken Yates and found him to be easy to work with. The service department is great and I would highly recommend it. More
Other Employees Tagged: John Rossini, Ken Yates, Todd Servant , Joe Moniz, Ed Dodich
February 03, 2016
Very good service Me and my wife service both of our vehicles at Toyota Town. The service has been excellent. Service advisor Jason DeFelice has been very helpful and p Me and my wife service both of our vehicles at Toyota Town. The service has been excellent. Service advisor Jason DeFelice has been very helpful and professional. The facility is clean and welcoming. More
Other Employees Tagged: Peet Buys
January 30, 2016
wonderful I would like to express my extreme satisfaction over the last 15 years of dealing with Toyota town,especially to Ken Yates who is a wonderful salesman I would like to express my extreme satisfaction over the last 15 years of dealing with Toyota town,especially to Ken Yates who is a wonderful salesman and friend.He has treated my family and I in a very honest and kind way,always willing to please.He has looked after us Through the years and would and have recommended him to my friends and extended family Toyota should be very proud to have people like Ken Yates representing them Keep up the good work More
Other Employees Tagged: Ken Yates
January 27, 2016
ToyotaTown service review Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité touj Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité toujours. Merci les gars et les filles de la ville . D. More
Other Employees Tagged: Mike Minarsky, Nick Sinko
January 25, 2016
Great experiencing dealing with Toyotatown. Has been dealing with Toyota Town for 12 years. Purchased vehicle from Ken Yates, second to none sales person. Servicing is very good, no pressure a Has been dealing with Toyota Town for 12 years. Purchased vehicle from Ken Yates, second to none sales person. Servicing is very good, no pressure and they stand by their repairs. Would not hesitate purchasing a vehicle from them if they have what I'm looking for. More
Other Employees Tagged: John Rossini, Ken Yates , Jen Kolyn
January 23, 2016
comparison I had purchased my last car ( matrix) with competition motors and I had a problem with the new car stalling out and the service dept there could not I had purchased my last car ( matrix) with competition motors and I had a problem with the new car stalling out and the service dept there could not fix my car... the service at toyotatown kept my car and was able to fix my car to my satisfaction. the only reason I bought my car at competition motors was because I wanted to deal with Ken as he had moved to that location. ( I felt comfortable with his sales techniques). I continue to use TT for my services. and am grateful that Ken has returned to TT. More
Other Employees Tagged: Todd Servant , Robert Dako, ken yates
January 20, 2016
Dealing with them for over 20 years I've been dealing with Ken Yates for over 20 years and so far, he's always pulled thru for me. If you are in the market for car, don't hesitate to as I've been dealing with Ken Yates for over 20 years and so far, he's always pulled thru for me. If you are in the market for car, don't hesitate to ask for Ken Yates. As for the service department, I ran into a couple of snags with them but they have been fair with me to date. More
Other Employees Tagged: John Rossini, Ken Yates, Todd Servant , Shelby Chisholm, Jen Kolyn
January 20, 2016
Toyotatown Number 1 I can still recall the day when we approached Toyotatown re changing automobile manufacturers. At that time and ever since the response had been outs I can still recall the day when we approached Toyotatown re changing automobile manufacturers. At that time and ever since the response had been outstanding. We have been delighted with the Toyota brand. as important, we have been delighted with the contacts and service at Toyotatown. Ken Yates, our sales representative, has assisted us with trades providing excellent advice and service. Hw understands our wants/needs and reacts accordingly. The friendly atmosphere, the consistent excellent service and first class results have been the hallmark of the Toyotatown Service Department. From the time one calls to the time one drives out off the facility the experience is outstanding. More
Other Employees Tagged: Ken Yates , Robert Dako, Mike Minarsky, Firis Sharif