Jason DeFelice | Page 35

ToyotaTown service. We have been a customers of ToyotaTown for now over 14 years . We bought our Sienna van in July of 2002 and it has indeed proven to be a very good pur We have been a customers of ToyotaTown for now over 14 years . We bought our Sienna van in July of 2002 and it has indeed proven to be a very good purchase . We have always brought our vehicle back to ToyotaTown for all the services and necessary repairs that were required to keep us safely on the road. We have found the service department to be very helpful and honest and they have always been willing to go the extra step or two to help us with our concerns. On this visit and the one previous we were assisted by Amanda Krug. Amanda did an excellent job keeping us informed and as well she listened to and very much helped us address our specific needs. Thank You Amanda. Below we have also noted all the service representatives that over the years have aided us so well . This is the first time that we have been given the opportunity to do so and we would like to recognize them all for their service and dedication. Thank You Everyone! If we have missed acknowledging someone in that list who has helped us then please know that we are very sorry to have done so. We are very happy to have chosen a Toyota for our vehicle and we are very pleased that we got that Toyota from ToyotaTown. More

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Rob Dako Rob has one purpose in his work at Toyota Town, that being customer's rep in all matters of service. He is a valuable source for service suggestions f Rob has one purpose in his work at Toyota Town, that being customer's rep in all matters of service. He is a valuable source for service suggestions for the customer rather than just the Company. He responds with continuous updates on repairs so there are no surprises. Kudos to Toyota Town for employees such as he!!! More

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Staying Power I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially, I felt when the dealership expanded to the larger location, it had lost the personal touch, however, I believe they have worked hard to continue their excellent customer service. Another point to note is, there are several employees still with this dealership that were there when I bought my first Toyota, including my sales rep! I think that says something about the company. Lisa More

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Very pleasant JasondeFelice and the entire team at ToyotaTown have once again exceeded my expectations. They are always so friendly and helpful and go out of their JasondeFelice and the entire team at ToyotaTown have once again exceeded my expectations. They are always so friendly and helpful and go out of their way to make sure you are looked after in every way. They continue to deliver exceptional service, competitive pricing and convenience .i would highly recommend JasondeFelice and the entire team! More

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You the man! Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought to his attention whether big or small are recorded on work order and resolved in an equitable manner. More

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Baz was great he found the right unit for me. Thank you.. This my second purchase in less than year.All went well.l would recommend tayotatown to any of my friends.Baz thank you the experience This my second purchase in less than year.All went well.l would recommend tayotatown to any of my friends.Baz thank you the experience More

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Definitely customer service dedicated. We bought our Toyota Sienna at this dealership and continue to take it there for all service work. When I go in I always wait to talk to Jason DeFeli We bought our Toyota Sienna at this dealership and continue to take it there for all service work. When I go in I always wait to talk to Jason DeFelice. He tells me all my options, and does all he can to help me get the best service for the money. He makes sure the van is ready when I need it back, and the problem is always fixed, unlike another service advisor I had. She was very impersonal and the van took longer to be fixed than she said and I wasn't happy with the results. Jason always makes sure it is done right! More

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Good Dealership From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. More

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Excellant service I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friend I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friendliness, professionalism and honesty of everyone I met. Plus the free coffee is a bonus! More

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great service Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can alw Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can always trust the work I get done here, and never worry about my car on the road in between service appointments. Thank you Jason and Mike! More

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