Purchased an Escape today from Derrick and was thoroughly impressed with his knowledge and honesty. This made the decision much easier and more enjoyable. My only complaint is that upper management does not provide the advertised $500 gas gift card with EVERY purchase as advertised on their website (photo attached). There is no mention of stipulations so this was disappointing to see the almost “false advertising”. Overall I would still recommend.
Hello, we are sorry to hear about the confusion - there are some restrictions with the gift cards - if you have any further questions, pleased do not hesitate to call us at 604.520.3055 to speak with someone on our management team!
July 21, 2019
"Quick and professional"
Jag was concise. I knew what vehicle i wanted to see. I phoned ahead and he has it ready and waiting for me. Ivan was honest and quick on his determination of my trade-in. Gurj had the numbers out before the computer had finished calculating them . The whole crew was quick, knowledgeable and professional. I knew what i wanted and they had no problem getting it for me. There was no hesitation in anything that they did to make it a fluid and successful process.
Thank you for sharing your experience with Jag, Rob, Ivan & Gurj! We have a great team that we are so proud of and we are glad they were able to help you with no hesitation!
July 08, 2019
"Great Experience, Great Deal!"
We arrived just before the dealership was to open and Jag came out and welcomed us in and helped us immediately. He quickly located the vehicle we were looking at and brought it to us. Jag was extremely helpful and knowledgeable.
We decided on the vehicle and we worked out a great deal.
I also wanted to send a thank-you to Ivan and Gurj!
Overall we are very happy with our vehicle, very happy with our deal and extremely satisfied with our overall experience. I would have no problem recommending Jag and Key West Ford!
Thank you for sharing your experience with Jag, Ivan & Gurj! We are so happy everything went well - congrats on your new vehicle!
June 20, 2019
"A Splendid Experience"
These guys all really helped me out. Friendly, personable service, fair negotiators, and thorough in the orientation they gave me with my brand new car. They really gave me the attention I needed. Thank you very much fellas. Much appreciated. Keep it up!
They were great. They did everything in their power to help us. They really know there stuff. They took the time to explain everything and answer all if our questions. They really want to make that we got everything we needed and more.