Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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Write a Review381 Reviews of Gwen Jones
March 15, 2021
Gwen was a great help in finding what I needed. Couldn’t be happier with her service and attention to detail. Now on my third car with her and have been very happy with her throughout. be happier with her service and attention to detail. Now on my third car with her and have been very happy with her throughout. More
March 09, 2021
I initially went to North London Toyota and had an awful, subpar experience with sales when I viewed their RAV 4. Thankfully here at Toyotatown, I was helped by Gwen Jones who was very professional, extremel subpar experience with sales when I viewed their RAV 4. Thankfully here at Toyotatown, I was helped by Gwen Jones who was very professional, extremely knowledgeable and very thorough when explaining the vehicle features. It was also very pleasant dealing with Rita from Finance. Both ladies were amazing and had a great, positive attitude. Most importantly, I appreciated that all the costs of the vehicle were presented in a clear manner, which was sorely lacking in my experiences with other dealerships. I highly recommend Gwen if you are looking to purchase a car! More
Other Employees Tagged: Rita Dalal
March 08, 2021
Gwen and Rita were both friendly, informative, helpful, and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehi and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehicle pick up, they were totally accommodating, but made sure I was given all the necessary paperwork and information. Gwen took me out to my new vehicle and helped me input my phone and went over all the buttons. I loved that! I would deal with both of them again. The dealership had sanitzer at the front door and I was greeted promptly on my visits there. This is my first experience at this dealership and I would definitely go back and recommend it to other. I love my 2017 Rav4! More
Other Employees Tagged: Rita Dalal
March 06, 2021
Leasing my second new vehicle from Gwen has transformed my life from something that I dreaded in the past to something that was so fun an empowering that I did it again! With so much gratitude to Gwen and my life from something that I dreaded in the past to something that was so fun an empowering that I did it again! With so much gratitude to Gwen and Andrea for making everything so easy, joyful and efficient! You guys are the best! More
Other Employees Tagged: Andre de Coning
February 27, 2021
The car test drive and purchase went very smoothly and I felt no pressure but only that the Toyota Town staff trying to get me the automobile I had chosen with speedy service. They went above and beyond in felt no pressure but only that the Toyota Town staff trying to get me the automobile I had chosen with speedy service. They went above and beyond in their service. Thanks More
Other Employees Tagged: Andre de Coning
February 26, 2021
Gwen and Janine were very nice people. They explained things so that I can understand them. They were both a big help. I would highly recommend them to anyone looking for a car things so that I can understand them. They were both a big help. I would highly recommend them to anyone looking for a car More
Other Employees Tagged: Janine Feenstra
February 22, 2021
Super helpful and friendly!! Awesome people who ensure that you know exactly what they’re going to be doing on your car, and give you an accurate estimate! that you know exactly what they’re going to be doing on your car, and give you an accurate estimate! More
Other Employees Tagged: Todd Servant
February 08, 2021
Excellent service; knowledgeable about the vehicle I was purchasing; courteous and friendly. If I had any other questions, to contact her (Gwen Jones). Purchase process was very efficient. Total process purchasing; courteous and friendly. If I had any other questions, to contact her (Gwen Jones). Purchase process was very efficient. Total process was completed in a safe and timely fashion. Thank you. More
Other Employees Tagged: Darrick Overholt
February 08, 2021
Excellent service and support. Explaining and answering questions very professionally. They were very organized and quick with all paperwork and other services I asked for. Thanks for everything questions very professionally. They were very organized and quick with all paperwork and other services I asked for. Thanks for everything More
Other Employees Tagged: Rita Dalal

