Fred Bailey | Page 2

Went above and beyond to get me EXACTLY what I wanted and I could not be more happy!! She is the best very happy with purchase I could not be more happy!! She is the best very happy with purchase More

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Jordan was extremely helpful, professional, knowledgeable and a pleasure to deal with. I feel very confident in my purchase and will be recommending all my friends and family to come see him and the team at and a pleasure to deal with. I feel very confident in my purchase and will be recommending all my friends and family to come see him and the team at West end Nissan. More

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Amazing service, very helpful and felt comfortable. I am a single mother of four and this was my first time buying a vehicle on my own. Tony and Fred went above and beyond to help me find something with I am a single mother of four and this was my first time buying a vehicle on my own. Tony and Fred went above and beyond to help me find something within my budget and that fit my family. There was great communication throughout the search and buying process and I never felt pressured to buy. I am grateful I ended up at West End Nissan and am very happy with my new vehicle! More

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Our experience with Kim was awesome. She was knowledgeable about the car we bought, she was not pushy at all and her and her team did everything they could to give us a great deal. I suggest if knowledgeable about the car we bought, she was not pushy at all and her and her team did everything they could to give us a great deal. I suggest if you are looking for a great car at the best value, go see Kim. Bravo Kim and Westend Nissan. More

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Truly had an AMAZING experience purchasing our 2020 Nissan Murano Platinum LIMITED EDITION from West End Nissan!! Jordan Kortbeek, our Sales Guy was EXCELLENT! He was so very patient with us and extr Nissan Murano Platinum LIMITED EDITION from West End Nissan!! Jordan Kortbeek, our Sales Guy was EXCELLENT! He was so very patient with us and extremely helpful and knowledgeable in every which way! I would return 100% to West End Nissan just for the customer service he provided for us. Jason & Mike in the Finance department were very professional, yet compassionate. They do Not make you feel pressured in any way! I highly recommend this place!! More

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very helpful and excellent serviceable to help your very helpful and excellent service able to help your needs fast and accurate friendly staff and also nice managers as well really recommend this de very helpful and excellent service able to help your needs fast and accurate friendly staff and also nice managers as well really recommend this dealership! More

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An outstanding sales experience. I helped my youngest son purchase a new Nissan Rogue a few months back. The sales experience at West End Nissan was excellent. When we arrive we w I helped my youngest son purchase a new Nissan Rogue a few months back. The sales experience at West End Nissan was excellent. When we arrive we were greeted by a manager, Ali. This was probably just a timing thing, but we explained that we were there doing research and to take a test drive, and that we would not be making a purchase for 2 or 3 months yet. The manager asked his salesman, Mark Bartsch to assist us. Mark asked us a few questions and talked a little about Nissan and ownership of these vehicles. I asked some detailed questions and I don't recall a single question about the vehicle that Mark could not answer. He was extremely knowledgeable about the vehicle and took us out for a test drive in the model we were looking at. After we left Mark contacted my son 2 or 3 times over the next few months. My son confirmed when he was still planning to make his purchase and Mark kept him up to date on the current special offers from Nissan. My son said that at no time did he fell any pressure from Mark to make an immediate purchase. I also spoke with Fred Bailey, one of the sales managers. Fred was dealing with an irate customer on the phone, and because of the proximity to Marks's desk, we overheard much of the conversation. Fred has the patience of a saint and was continuously polite and courteous to the customer, who was obviously being so rude. Overall Mark was an excellent person to deal with. He was knowledgeable, courteous and respectful at all times. He was the epitome of a sales professional and I would highly recommend him as the person to see if you are looking to purchase a new Nissan in the Edmonton area. Also note that the 3 star rating is due to the service department, not the sales department. More

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