Dealership Experience
19 yrs, 1 mo
Industry Experience
19 yrs, 1 mo
261 Reviews
Write a Review261 Reviews of Doug Keen
September 29, 2023
I gave Erinwood Ford a five because of Doug Keen. I bough a 2020 Ford Ranger Lariat used from another dealer. When I tried to book an appointment I was told that it would be a minimum of a month away I bough a 2020 Ford Ranger Lariat used from another dealer. When I tried to book an appointment I was told that it would be a minimum of a month away (because I didn’t buy it there)……….I contacted Doug and between him and Barry my truck was fixed and running like new with 2-3 days More
August 31, 2023
Doug made my purchasing experience delightful. His vehicle knowledge is unmatched. I will returning to Erinwood ford again to make another deal with Doug. His vehicle knowledge is unmatched. I will returning to Erinwood ford again to make another deal with Doug. More
August 30, 2023
I have purchased 8 vehicles from Doug Keen since about 2009. Doug Keen. Top notch salesperson. Very thorough. Always has the Customers interest at heart. I now get all my servicing done at this dealershi 2009. Doug Keen. Top notch salesperson. Very thorough. Always has the Customers interest at heart. I now get all my servicing done at this dealership. Amazing as well. Never an issue. Treated like royalty. I deal with Doug and Etta every time I go. These two are the reason I continue to return and refer to Erinwood Ford. More
Other Employees Tagged: Carol Buckwald, Etta Coccia
August 30, 2023
Doug is one of the most knowledgable sales people in the industry. He knows his products and how to look after his customers I’m on my third vehicle with Doug. Keep up the good work, DOUG industry. He knows his products and how to look after his customers I’m on my third vehicle with Doug. Keep up the good work, DOUG More
July 28, 2023
Between myself, family, co-workers and friends, this is the 17th vehicle that I have bought or recommended to Doug at Erinwood Ford. From the first truck I bought in 2005, I have never once felt pressu the 17th vehicle that I have bought or recommended to Doug at Erinwood Ford. From the first truck I bought in 2005, I have never once felt pressured or mistreated by Doug. My wife and I just purchased a 2023 F150 (from Doug of course), and for the first time in my history of buying vehicles from him, we had two very obvious door dings in our brand new truck. We noticed them right away, and Doug to no surprise stepped up to the plate once again. He scheduled us to return in a week, put us in a beautiful Ford Bronco as a loaner, and had the truck repainted, touched up, filled up with fuel and looking better than I could have imagined. I’ve driven Ford vehicles for 22 years, with all but my first two being bought from Doug. I now live two hours North of Mississauga, and I still will NOT buy a Ford off of anyone else. Many thanks as always., Dave and Casey Thomas More
Other Employees Tagged: Brad Cruickshank, Carol Buckwald
July 28, 2023
I recently had the pleasure of working with Doug Keen at Ford when purchasing my F150, and the experience was exceptional. Doug displayed an impressive knowledge of the F150 and its features, answering all Ford when purchasing my F150, and the experience was exceptional. Doug displayed an impressive knowledge of the F150 and its features, answering all my questions with ease. He was patient, professional, and never pushy during the entire process, making me feel comfortable and confident in my decision. Doug’s excellent customer service and genuine interest in helping me find the right vehicle made the buying experience enjoyable. I highly recommend Doug Keen for anyone looking to purchase a Ford vehicle; he’s a top-notch salesman who goes above and beyond for his customers. Thank you, Doug, for making my car buying journey a positive one! More
July 27, 2023
I have purchased 3 vehicles from Doug and Erinwood ford and the service is just the best I have no complaints I would recommend anyone to stop by and talk to Doug at Erinwood ford. I wouldn’t buy a vehicle and the service is just the best I have no complaints I would recommend anyone to stop by and talk to Doug at Erinwood ford. I wouldn’t buy a vehicle anywhere else I travel an hour and a half it’s worth the trip! More
Other Employees Tagged: Adam Pellegrin
July 01, 2023
Doug Keen is honest, friendly, extremely knowledgeable and provides excellent customer service. We have bought 2 cars from Doug and Erinwood Ford, and will continue to do so in the future. and provides excellent customer service. We have bought 2 cars from Doug and Erinwood Ford, and will continue to do so in the future. More