Don Fricker | Page 4

Well done ! The service manager Don was extremely helpful by being fully involved in the process with gm and figuring out a solution to my problem. I faced a majo The service manager Don was extremely helpful by being fully involved in the process with gm and figuring out a solution to my problem. I faced a major repair just after the warranty period expired on my 2500 duramax. Don and gm stood behind their product and stepped up significantly, covering a majority of the bill. Gm and western Gmc have exceeded my expectations in customer service. I will be looking to purchase other gm products at western knowing that should an anomaly occur outside of a warranty period the unique circumstances will be considered. More

Report | Print

My service experience Renee Neudorf was very helpful with my 2010 equinox she has service my car for years she is always knows how to take care of me and my car great Renee Neudorf was very helpful with my 2010 equinox she has service my car for years she is always knows how to take care of me and my car great service and thank you western g m c for having a great person in the front that why I always go there for service and manager don fricker is great also More

Report | Print

5-star experience When we were dealing on our new truck our salesman James Mancini was by far the best salesman we could of asked for. He went out of his way to make su When we were dealing on our new truck our salesman James Mancini was by far the best salesman we could of asked for. He went out of his way to make sure that we got the absolute best deal and that we were 110% satisfied with our purchase. Don, the service manager, was great to answer all our questions we had about our new truck and Ashley made all the finance and paperwork smooth and hassle free. Definitely will go back! More

Report | Print

Everyone I communicated with was very professional. Friendly and professional. Knowledgeable. Don Fricker went out of his way to accomodate my needs. Ashley Brewer expalined all the finances to me tho Friendly and professional. Knowledgeable. Don Fricker went out of his way to accomodate my needs. Ashley Brewer expalined all the finances to me thoroughly. Shananne Foran helped me to get the best deal and set up my vehicle and explained everything in a way I could understand. I am recommending these people to a friend who is looking for a new vehicle. More

Report | Print

Overhaul very good experience in the end Buying the right truck is not easy , but when you are dealing at western GMC , life gets a little easier . They take the time to help you make the rig Buying the right truck is not easy , but when you are dealing at western GMC , life gets a little easier . They take the time to help you make the right decision and its appreciated. Thanks guys , looking foward to buying from you again and again !! More

Report | Print

Absolutely Phenomenal Experience for years! I've been a Western customer since 2012. Absolutely phenomenal experiences every time. I've been in 15 odd times; oil changes, new accessories, everyt I've been a Western customer since 2012. Absolutely phenomenal experiences every time. I've been in 15 odd times; oil changes, new accessories, everything. Truly a top dealership. I absolutely recommend Western! Thanks very much for the excellent service Doug and team! More

Report | Print

Buying and Service experience. I have been buying vehicles from Western GM since 2005. I just purchased a 5th vehicle. I have always had success with every vehicle, no major mecha I have been buying vehicles from Western GM since 2005. I just purchased a 5th vehicle. I have always had success with every vehicle, no major mechanical with any. Any minor issues or recalls were promptly addressed by their exceptional Service department as soon as I called in. All of my children also know that Western GM is the ideal place to buy vehicles. They along with me refer people to shop their faithfully. Recently I bought a new truck and I decided to price around to make sure that I was getting a good deal at comparable pricing. Niels Jensen and the rest of the management team totally looked after pricing and worked with me to help me pick the options available to dress up my truck even more. I can't express enough how happy I am dealing there. I would totally recommend this dealership and its expert people. More

Report | Print

Repair (replace) rear suspension compressor and sensor. I am always pleased with the reception and service I receive at western GMC Buick. excellent people right from the service adviser (Cindy Smith) to th I am always pleased with the reception and service I receive at western GMC Buick. excellent people right from the service adviser (Cindy Smith) to the service manager ( Don Fricker ). the best dealership I have ever dealt with. More

Report | Print

2014 GMC Sierra 1500 Denali The service team went out of their way to help when there was an issue with a repair. The service manager and his team need to be recognized for the t The service team went out of their way to help when there was an issue with a repair. The service manager and his team need to be recognized for the true meaning of customer service. Not only would i recommend them I would encourage other dealerships to try and live up to Western's mark of excellence. More

Report | Print

Service Done The work I wanted was done on time. Additional concerns were estimated and discussed prior to the work taking place. Communication with Cindy, the s The work I wanted was done on time. Additional concerns were estimated and discussed prior to the work taking place. Communication with Cindy, the service advisor, was timely and efficient. More

Report | Print