Don Fricker | Page 4

Overhaul very good experience in the end Buying the right truck is not easy , but when you are dealing at western GMC , life gets a little easier . They take the time to help you make the rig Buying the right truck is not easy , but when you are dealing at western GMC , life gets a little easier . They take the time to help you make the right decision and its appreciated. Thanks guys , looking foward to buying from you again and again !! More

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Absolutely Phenomenal Experience for years! I've been a Western customer since 2012. Absolutely phenomenal experiences every time. I've been in 15 odd times; oil changes, new accessories, everyt I've been a Western customer since 2012. Absolutely phenomenal experiences every time. I've been in 15 odd times; oil changes, new accessories, everything. Truly a top dealership. I absolutely recommend Western! Thanks very much for the excellent service Doug and team! More

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Buying and Service experience. I have been buying vehicles from Western GM since 2005. I just purchased a 5th vehicle. I have always had success with every vehicle, no major mecha I have been buying vehicles from Western GM since 2005. I just purchased a 5th vehicle. I have always had success with every vehicle, no major mechanical with any. Any minor issues or recalls were promptly addressed by their exceptional Service department as soon as I called in. All of my children also know that Western GM is the ideal place to buy vehicles. They along with me refer people to shop their faithfully. Recently I bought a new truck and I decided to price around to make sure that I was getting a good deal at comparable pricing. Niels Jensen and the rest of the management team totally looked after pricing and worked with me to help me pick the options available to dress up my truck even more. I can't express enough how happy I am dealing there. I would totally recommend this dealership and its expert people. More

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Repair (replace) rear suspension compressor and sensor. I am always pleased with the reception and service I receive at western GMC Buick. excellent people right from the service adviser (Cindy Smith) to th I am always pleased with the reception and service I receive at western GMC Buick. excellent people right from the service adviser (Cindy Smith) to the service manager ( Don Fricker ). the best dealership I have ever dealt with. More

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2014 GMC Sierra 1500 Denali The service team went out of their way to help when there was an issue with a repair. The service manager and his team need to be recognized for the t The service team went out of their way to help when there was an issue with a repair. The service manager and his team need to be recognized for the true meaning of customer service. Not only would i recommend them I would encourage other dealerships to try and live up to Western's mark of excellence. More

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Service Done The work I wanted was done on time. Additional concerns were estimated and discussed prior to the work taking place. Communication with Cindy, the s The work I wanted was done on time. Additional concerns were estimated and discussed prior to the work taking place. Communication with Cindy, the service advisor, was timely and efficient. More

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Great experience Wonderful group of individuals to deal with. Took time to answer all my questions, showed me all the wonderful options on my new GMC Terrain. I love Wonderful group of individuals to deal with. Took time to answer all my questions, showed me all the wonderful options on my new GMC Terrain. I love it !!! Thank-you Western GMC. More

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was good love gmc but been having bad luck with them lately !! just hope things turn around or im gonna be switching brands !! the desler ship was good but the love gmc but been having bad luck with them lately !! just hope things turn around or im gonna be switching brands !! the desler ship was good but they all tell u what u wanna hear but dont tell u none of the important stuff More

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Excellent Service with THE BEST employees!!! We noticed a small amount of oil on our garage floor so brought our Terrain in to find out where it was coming from and also to get a regular oil chan We noticed a small amount of oil on our garage floor so brought our Terrain in to find out where it was coming from and also to get a regular oil change. It was discovered there were two major oil leaks that could have caused major problems. Thanks to SUE CAMERON for addressing the problem with the service manager, Don Fricker, and our salesman, Aaron Peterson, who all went the extra mile contacting the warranty department, everything was repaired with a much lower cost than expected. Many Thanks to All!! GM SERVICE AT IT'S BEST!!! John & Betty MacLean More

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Always trying to make the best experience Want to thank the Western GMC guys and gals. I have bought three trucks and each one of the experiences were great. Jamie and Alan thanks for the gr Want to thank the Western GMC guys and gals. I have bought three trucks and each one of the experiences were great. Jamie and Alan thanks for the great work and making sure I am always taken care of. The service department is great and for the most part does what it can to make sure I have a ride. Better coffee would be a bonus! More

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