Don Fricker | Page 5

Chev 2500hd service I've had my truck into Western GMC a couple of times and have a positively painless experience each time. Don Fricker leads a stellar team who go abov I've had my truck into Western GMC a couple of times and have a positively painless experience each time. Don Fricker leads a stellar team who go above and beyond. I use my truck for work and downtime costs me and my company money, they understand this and make sure my truck is down for the absolute minimum amount of time. My last time in the dealership, Shawn Green offered me a few options, regarding my new tire requirements, and at the end of the day I was very pleased to see that there is this level of service still available at a dealership ! More

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Service advisors I know when I take our family vehicles for service, I great service from Cindy and the other advisors. Cindy keeps me informed at all times. They will I know when I take our family vehicles for service, I great service from Cindy and the other advisors. Cindy keeps me informed at all times. They will always give me the best price. The parts staff is excellent as well. Will not take my vehicles any where else. Don you have a great service team, Cindy keep up the great work. More

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went above and beyond.. I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I ha I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I had a small hole in the condenser, to my dismay it was not a warranty item as it was not the fault of the manufacturer, however since I was a longtime customer, Don covered it under policy, need less to say I just today, bought another truck from Western GM Thanks More

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Great bunch of people Family has bought here for years and always recommend them when someone is looking for a truck. It's nice to see that they don't forget you when you d Family has bought here for years and always recommend them when someone is looking for a truck. It's nice to see that they don't forget you when you drive away. More

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Great service department Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the stat Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the status of my vehicle. Then the service manager, Don, he is a natural problem solver. Don is always available to answer any questions and make decisions. He is a good role model to his stuff. Always courteous and willing to help More

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Western GMC will make it right! I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software relate I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software related one to which there is no known fix for yet according to General Motors. The issue is that the vehicle is seeing an alcohol content of between 50-70 percent which makes the vehicle run very rich and throwing p0174 and p0175 codes in the computer. This is a problem which is all over the internet, but to which General Motors is not acknowledging to it's customers. Thank you Western GMC, and Don Fricker standing behind your service, and performing another reset to my engine computer so I may continue to drive my vehicle. Let's hope General Motors will find a correct "fix" to this issue. More

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Best Dealership in Canada A large statement I know but after dealing with so many in Canada over the years, it's true from my perspective. Zero pressure sales from Aaron and Ja A large statement I know but after dealing with so many in Canada over the years, it's true from my perspective. Zero pressure sales from Aaron and Jamie, quick return on the pricing and always find the vehicle I want. 3 Sierra Denalis later and several friends and family referrals later, this is the best dealership I have ever used. More

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Very thorough My service experiences with Western GMC have been excellent. Don and his staff are very professional and courteous. I recently brought my 2015 Sie My service experiences with Western GMC have been excellent. Don and his staff are very professional and courteous. I recently brought my 2015 Sierra in for an oil change and Steve brought my attention to 2 open field actions. I did not have a lot of time and was pleasantly surprised to learn that they were able to complete both field actions in the time it took for the oil change. I left the dealership feeling confident with the safety and performance of my truck. More

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Amazing service! Jamie Brandt has always treated me fairly and exceeded my expectations for customer service! I have bought 8 vehicles from Western in the past 8 years Jamie Brandt has always treated me fairly and exceeded my expectations for customer service! I have bought 8 vehicles from Western in the past 8 years, couldn't be happier. Keep up the good work! More

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Top Notch Experience Just wanted to pass on Some Positive Feedback. I was in your Dealership last week, and had some warranty issues on my 2015 GMC 2500 Duramax, The Fri Just wanted to pass on Some Positive Feedback. I was in your Dealership last week, and had some warranty issues on my 2015 GMC 2500 Duramax, The Friendly, smiling Service I Received from Renee in Service was Top Notch, Great Attitude and Very Professional, along with Don the Service Manager as well. All My concerns and issues were taken care of as well as some major recommended service items too. I Am A Small Business Owner My self and have Been a Loyal New GM Customer for Over 30+ Years with the purchase of 5 Brand New Duramax's in the the last 12 years and I have Never Been so impressed and treated so well as I Have at Your Dealership, All of Your staff I have seen or dealt with have Great attitudes, and are always HAPPY to see you!! The Best advertising is "Word of Mouth" as it is in My Business, and you Guys can be Reassured that I will be spreading the word, that WESTERN GMC is the Place to go for any vehicle you Need.or for Service!!! Thanks So Much!! Mike Swityk (881996 ALBERTA LTD. O/A M.T. CONCRETE SERVICES LTD.) More

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