David Faithfull | Page 39

Blown away I am completely blown away by the outstanding customer service provided by Dave Faithful at Island Ford. He not only has passion for his job, but alwa I am completely blown away by the outstanding customer service provided by Dave Faithful at Island Ford. He not only has passion for his job, but always puts the customer first. He is personal, knowledgeable and friendly. Island Ford, thank you so much for my amazing Ford Edge. I LOVE it, and will now be a long term customer! More

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Above and Beyond I have bought 10 vehicles over the last 12 years from this dealership. I am not from this city though. The reason I drive down the Island to purchase I have bought 10 vehicles over the last 12 years from this dealership. I am not from this city though. The reason I drive down the Island to purchase these vehicles, and have service's done, is 100% to do with having loyalty to Dave Faithful, Edie Lange and the service department and the support they have shown back. I dealt with a few new faces buying this newest vehicle and their service to me was great also. It's nice to be treated this way right from the beginning using this dealership, and still 12 years later More

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Great Experience From first contact via the Internet the staff from Island Ford have been approachable, patient and friendly. Our salesman, Dave, was as colourful as From first contact via the Internet the staff from Island Ford have been approachable, patient and friendly. Our salesman, Dave, was as colourful as he was helpful and, despite my doubt that it was possible, met his promise to make this a "warm and fuzzy" experience. The product, a new Ford Explorer, was the destination but the journey was interesting and fun and the car even came with a bow on it. Consider yourself adopted, Dave. We are happy to be counted as one of your happy customers and a member of your "family". More

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Great people who put you first We have always reccomended Dave Faithful and Edie Lange to our friends who were searching for a vehicle. They are a great team and have helped my othe We have always reccomended Dave Faithful and Edie Lange to our friends who were searching for a vehicle. They are a great team and have helped my other half on multiple truck deals. When I started looking for a car last year I had a huge wish list and Dave let us know when there were similar cars on the lot. We decided to wait a year and revisit the car purchase, that didn't bother Dave at all and he called us a week ago to let us know that there was a car that was perfect on the lot, and the best part was it was a 2014 slightly used (12000km) and a great deal. I drove the car and fell in love. While reviewing the specs on the Island Ford website I realized they had just received the 2015 version of the same car. I applied for the financing thru the contact submission form on the web site and received a prompt response to let me know they received my information and we're working on it. Within hours I received the email saying I was approved. We went that night to look at the car in the flesh and it was perfect. I let Dave know I was going to purchase the car, most of our communication was via text or email which is perfect for someone like me with a hectic lifestyle. We arrived to pick the car up and Edie had the paper work done and ready to be signed. Dave and Edie are a great team, they are genuine people who care about your happiness more than the bottom line. The fact that Dave called a year after the fact to let us know there was a car that met all my search criteria speaks to what a wonderful person he is, he is definetly on top of his game. More

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Our Dream Comes True For years of talking about reliving our early days with our 1968 mustang, we finally have purchased the ultimate vehicle. Dave Faithfull listened and For years of talking about reliving our early days with our 1968 mustang, we finally have purchased the ultimate vehicle. Dave Faithfull listened and made recommendations on what he thought would make our 2015 Mustang Premium GT the dream car we were looking for. He was right and now we have that spark again and driving is so exciting. There simply isn't a better car advisor than Dave. After the sale he has been sending me information and links about mustangs. Impressive. Edie Lange made what was a complex transaction so simple and ensured we were aware of all the options available to protect our new car. If you want to be blown away with the purchase of a new vehicle you have to work with this dynamic dual More

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I got my dream car! I went in to Island Ford with my mind set on a white Ford Escape. Dave was able to find the perfect car, with all of the features I requested. He gave I went in to Island Ford with my mind set on a white Ford Escape. Dave was able to find the perfect car, with all of the features I requested. He gave me advice on what would suit me best, and didn't try to sell me anything I didn't need. He didn't try to rush me into buying the car, which I greatly appreciated. He has excellent customer service and I would 100% recommend. More

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Things Change in life and they were there to help! I bought a used truck from island ford in December last year, when my circumstances in life changed they were able to get me out of the truck and into I bought a used truck from island ford in December last year, when my circumstances in life changed they were able to get me out of the truck and into a focus with no trouble. Its refreshing dealing with people in the automotive industry that believe in customer service and want to have a customer for life! not just once! Thank you Dave and Edie on the focus More

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Dave and Edie were awesome to deal with. My experience with Dave and Edie at Island Ford was excellent. Both of them were very knowledgable and experienced. Their friendly, happy attitudes ma My experience with Dave and Edie at Island Ford was excellent. Both of them were very knowledgable and experienced. Their friendly, happy attitudes made buying my brand new car such a happy and enjoyable day. I will recommend them both to my friends and family because of the wonderful experience I had. Any questions they answered quickly and happily. Thank you Dave and Edie! You two are wonderful. Susan More

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Another Great Deal !!!! My Family has bought 8 vehicles from Dave Faithful, and every time has been a pleasure and he always goes out of his way to help or make the customer My Family has bought 8 vehicles from Dave Faithful, and every time has been a pleasure and he always goes out of his way to help or make the customer happy. Edie Lange is also a pleasure to deal and goes out of her way to help.. More

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MY EXPERIENCE IN DEALING WITH ISLAND FORD MY CONTINUED RELATIONSHIP WITH ISLAND FORD STEMS FROM MY PERCEPTION OF THE FIRM AS RELIABLE, EFFICIENT AND HONOURABLE IN DEALING WITH CUSTOMERS. SALE MY CONTINUED RELATIONSHIP WITH ISLAND FORD STEMS FROM MY PERCEPTION OF THE FIRM AS RELIABLE, EFFICIENT AND HONOURABLE IN DEALING WITH CUSTOMERS. SALES AND SERVICE PERSONNEL ARE INVARIABLY EFFICIENT AND CONSIDERATE. MY FIRST CONTACT CAME WITH DAVE FAITHFUL AND I HAVE MAINTAINED THIS RELATIONSHP WITH CONFIDENCE OVER THE PURCHASE OF 4 NEW VEHICLES. More

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